Customer Ratings & Reviews
- Model:
- XBR65X800H
- SKU:
- 6401050
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 65" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the clarity and sharpness of the picture, while others appreciate the simplicity of setting up the TV. The TV's color reproduction is also highly praised, with customers describing it as fantastic.
This summary was generated by AI based on customer reviews.
TV 65"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable, professional and kind. Good deal. Highly Recommended.
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV great price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV for what I paid. I've been looking for a 4K TV for a while now and I'm ecstatic that I choose the Sony. First of all the picture is great and I love that Apple AirPlay is built in as I use my Mac for editing my photographs and being able to see it on a 65in TV is terrific. As for the picture the detail and image quality is is more than I expected for the price. The colors are incredible and I'm very excited to start binge watching Netflix and Disney+ as the TV has Dolby Vision which takes it to a whole new level. As for Android TV I guess I'll have to get used to it but so far its seems to be working good.
I would recommend this to a friend Great overall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Android based OS. Needs more updates. However very nice display
I would recommend this to a friend- Pros mentioned:Color, Picture quality
The BEST buying experience in years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is excellent. The picture is excellent. The colors are bright. The installer was great! He was very good at explaining how to use all of the features on the TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTV, Great! We're thrilled to hear that you love the picture quality and TV features. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! Erin
Xbrx800h
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv to use for home theater great graphics would suggest a Sony sound system for more integration.
I would recommend this to a friendGood bang for buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at a great price. Smart system is great and intuitive
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Great picture
Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice crisp picture. One can even see the color of people's eyes on the screen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaxgirl, we're glad you like picture quality of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl
- Pros mentioned:Ease of use, Picture quality
Finally
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally an actual smart TV. Great picture easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve. we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
Could be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv come on randomly and has been since buying this and then will glitch as going through the menus that started about after two years screen quality is still go to this day
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this Sony TV. I have been a big fan of Sony products for years. Everything is perfect, Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mostafa, Thank you for this amazing review! We really appreciate you being a loyal Sony customer and helping to share the word about us. ith the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! -Sam
- Pros mentioned:Picture quality
DON’T BUY - HDMI ARC DOES NOT WORK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At this time of review (3/17/2021), the HDMI ARC function to a soundbar or receiver does not work. My wife and I spent $1000 on this tv, and a major function of the TV is inoperable due to a software issue. We have a Klipsch Cinema 600 soundbar (highly recommend) that I wanted to pair with my TV via HDMI ARC so we could reap the benefits of higher sound quality, and this TV has a software glitch wherein the external audio device is not recognized. No matter what you do in the settings, the external audio device will be recognized from 5-10 seconds, then disconnects. I tried all suggestions from Reddit and Sony, and nothing works. You can still use the Optical output of the TV to connect and external audio device, but these are more limited in sound quality. I’m very disappointed by Sony allowing faulty firmware to be on their TV. This should have been picked up by their Quality Control department. I will say this has an incredible picture, and the full-array backlight really helps with the picture. However, this tv is getting 2 stars until they can get the ARC feature working again. I would not recommend this product to anyone until this known issue is resolved. Quite frankly, it’s my first Sony tv that I’ve owned, and I would most likely stick with Samsung in the future.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lackluster, We are sorry to hear that you are experiencing issues with the TV not connecting with your soundbar. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please follow these steps to troubleshoot and isolate the issue further. Please try and use a different HDMI cable and see if the issue still occurs. If the TV works with the soundbar after this, the HDMI cable is faulty.
Please power cycle the TV and soundbar.
Unplug the TV and Soundbar power cord and plug it back in
1. Turn off the TV and your Soundbar.
2. Unplug the power cable from the wall outlet.
3. After one minute, replug the power cable back to the wall outlet.
4. Turn on the TV and Soundbar.
Also, please verify that the audio output setting of your TV is set to audio system, and on the TV, change the audio output destination setting from TV Speakers to Audio System.
For more troubleshooting steps, please follow this article link https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x800h/articles/00137387
Should you need further assistance, please contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Pros mentioned:Picture quality
Color is vivid. Easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I saw this one in the store and really liked that the color was great.
I would recommend this to a friend 4 65" Sony TVs gone within 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased New: 10.16.2020 Died (no power no light): 02.2022 This is the 4th Sony 65" TV I've lost in 3 years. 65X80J (Sunroom - Main Residence) 65X800H This TV (Master Bedroom - Main Residence) 65X800H (Family Room - Lake Cabin) 65X950H (Family Room - Lake Cabin) - Yes the replacement died too. All same issue, one day they no longer power on and no amount of time left unplugged, reset procedures, different outlets, etc... will bring life back into them. All rotting at the bottom of a landfill somewhere. Switched to LG and never looking back. Sony your customers expect better from you, be better.
No, I would not recommend this to a friendpicture quality not so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this tv and is not as clear as the Samsung i had older than this sony tv i have spectrum cable dont know if its the company HD channels that look poor or its the tv can anyone help me with the brightness and color and contrast and all of that which number sould i put them all on the standar picture mode thanks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, rafaelnodal,
Thank you for choosing and purchasing Sony X800H Bravia LED Ultra HD TV.
We are sorry to hear that you have an issue with the picture quality of your TV. The picture quality may also depend on the source or the file you are playing. You may try to play high-quality videos and pictures, or even 4K contents from different sources (streaming apps, USB drive, Blu-ray player, etc.).
You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. https://helpguide.sony.net/tv/husltn1/v1/en-003/01-03-09_01.html
For the brightest setting, you can change the picture mode to Vivid. But you can also adjust the brightness and contrast levels of standard by following the guide above.
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Bes Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
Defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 weeks old, blinking black band in the center of the tv on all channels. Originally Best Buy support said it is out of return/exchange period and I have to contact Sony. Had to push a bit to have them agree to replace. They agreed to replace in 3-4 days, hope it goes according to plan. Delivery guys were awesome btw.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Pittsburgh, thank you for choosing and purchasing our Sony X800H Ultra HD Android TV. We're sorry to hear that you have an issue with your SONY unit. We're glad your dealer had taken care of the return/exchange. We have our support team that always happy to assist. May we contact you to help? If so, please email the below information to [email protected] or call us at 1-800-222-7669. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X800H We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Earl
- Pros mentioned:Picture quality
Tv Good, Best Buy anti Free Speech. Don't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture. Great Sound. Solid Value. But would not buy again a Google TV. Google trashes free speech and I will not deal with high tech tyrants. Look at LG TV
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dekalb, Thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV. We're glad you like the picture and sound quality of our product. We're sorry to hear this. But If you require any additional support in regards to this particular TV, we have our support team that always happy to assist you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Earl
Horrible product and service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV last month. When Geek Squad installed it, the guy did a lousy job. He explained to me that, because he was running it through my XBox, the picture would have a lag in it and be blurring when ever there was any action. I told him not to run it through the XBox then and he said it won't make any difference. He installed it and left the house. Football games are literally impossible to watch. You can't even see the ball. The players motion is blurry. Horrible product.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DanF, thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV. We're sorry to hear about your experience and you have an issue with your SONY unit. there's pixelation or motion blur on the TV, set Motionflow to Off. Select Settings > Under TV category, select Picture & Display or Display & Sound > Picture adjustments > Advanced settings.> Motion > Motionflow > Off.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Earl
Burn out - Don't Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this Sony x800H for 2 weeks now. This was my first time to have a Sony TV. I always watch on the TV in the morning and at night. I notice a white burn on top and on the side. I was thinking that maybe it was the movie that we were watching. I tried to change the channel, however the burn was still present. It's too late at night to call best bestbuy to return it. I do not know if I am going to get the same model or just get a LG or Samsung TV...
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Winter,
Thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV.
We’re so sorry to hear that you’re experiencing a picture disruption. That is usually not the case with our TV.
We hope that before you decide to return for a different brand TV, you can accept our assistance to help.
We’d like to see if we can help you troubleshoot the TV or if you’re in need for a replacement.
May we contact you to help? If so, please email the below information to [email protected] or call us at 1-800-222-7669.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H.
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Vincent