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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1219 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the 65" Class X80J Series LED 4K UHD Smart Google TV for its exceptional picture quality, easy setup, and affordable price. Many users are impressed with the vibrant colors and crisp images, while others appreciate the user-friendly interface and hassle-free installation. However, a few customers have encountered minor issues with the remote control and internet connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,219 reviews
  • Pros mentioned:
    Color, Google tv

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful tv. Color is great. Size. All around perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jks1111111, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My product review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 65 in. Sony 4k smart tv. it has such beautiful color. Makes my old tv jealous. great black background makes all the colors POP off the screen. Great refresh rate makes the action smooth and images glide prefectly through the scene. I'm very happy with this TV. What made it even better was the $300. dollar savings on it for Christmas in July sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ace52, We're glad to hear that you are happy with this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    Sony 65”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors, clear bright picture , awesome quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony65, That's really good to hear. We are glad you like the picture quality of your Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    65” Sony X80J

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and set up. Great product for the money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happymomma, We're looking forward to your next purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great . We like size. Remote is easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Rules!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What a picture! Sony has always been my favorite TV. Since 89/90 plasmas, to now! And they never disappoint. 65” my biggest TV yet and man is it a beauty! All the best features too! Also most importantly they just work! No issues! The prices are all competitive now and Sony has been here from the start and still Rules! Keep it up Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stormbringer, That's great! We're glad to hear that. We're very grateful for this positive feedback!
      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice color and display, easy to use with google app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello soezawmoe, fabulous!

      We are so happy to hear you are satisfied with the outstanding picture quality- especially the color and ease of use of our X80J.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for purchasing our X80J and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loving our Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV about a couple of months ago so not a long-term review. So far we're very happy with it. Already used youtubeTV so it's worked very well. Looks great, worked with our Samsung soundbar from 6 years ago. No issues playing Nintendo Switch. We have the internet cable hardwired into it so can't comment on the wifi. For $850 it's fantastic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikeyo73GoHabs, We're very grateful for this positive feedback on the performance of this TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, looks and sounds good. Easy to use…………:.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juan, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to install, easy access to all my apps

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sunny, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture. It was a easy install.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nancyon46, We're glad that you appreciate the picture of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV Overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV overall, great picture quality, easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NF711, Awesome! We're glad that you are happy with the picture quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Love the picture quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture For a great price but you have to go into your setting to change your picture from standard to vivid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angie, thank you for purchasing the Sony X80J! We're glad to hear you like the great picture quality of your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to use with ps5 great picture quality. Easy home menu also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nickoenig1, That's really cool! Thank you for giving the product a perfect rating! It is nice to hear you appreciate the Home menu navigations, and you like the gaming performance and picture quality of this TV with your PS5. With X80J, you can enjoy all your favorite Google TV entertainment in glorious 4K HDR with the high color, contrast, and clarity of BRAVIA. Discover worlds of entertainment on this Google™ TV, brought to life in beautiful color by the realism of our picture and sound technology. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Google tv, Picture quality

    Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv works and looks great good picture fits on your wall perfect can do many things with this tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Misty, That's good to hear. We are glad you like your new BRAVIA TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Issues with streaming Amazon. Continuously circlin

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and features are great but continuous issues with streaming Amazon Prime

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Sony 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my new Sony T.V. The installer did a great job installing the Sony on the wall at the exact location I requested. I have never been disappointed with the Sony brand, and this is no exception. This TV is installed in Florida Room for the family to enjoy. I would recommend Best Buy and Sony. Rudy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rudy, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to use the smart feature. Great deal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Noelle, Awesome! We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Returned it. Couldn't abide the motion blur.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned it and went with a much more expensive and much smaller (48") OLED. I can't fault a 65" TV for being way, way too big for our 8' viewing distance (although the guidelines on this site are not my taste). But the motion blur is miles above our threshold, and of course every flaw is amplified when the screen is too big. The picture is okay when nothing's moving, but forget about watching a basketball game. One thing to be aware of: Bluetooth is input-only - it doesn't send its audio out, so if you want to use wireless headphones you'll need a Bluetooth transmitter (I've never used one, but they're not terribly expensive). The build quality seems quite good. I doubt that the cabinet flexing when you lift it to install it means anything in terms of reliablity. This TV is 2/3 the price of the one we ended up with - and are very happy with, so bear that in mind when you read my negavitve opinion. Also bear in mind that I'm not an "immersive experience" kinda guy - I wear custom-molded earplugs to reduce the level when I go to moves.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nickb, We are sorry to hear that the 65" X80J had to be returned. Our Bravia KD65X80J has Bluetooth feature, however, it does not support the A2DP Bluetooth profile. The picture quality of the TV can also be adjusted according to your preference: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html. We value your input and appreciate your feedback. Thank you. -Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Easy to use. Highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Googs30, We're glad that you appreciate the picture quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the recommendation. Jay Sony_US

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