Customer Ratings & Reviews
- Model:
- cl
- SKU:
- 6451294
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 65" Class X80J Series LED 4K UHD Smart Google TV for its exceptional picture quality, easy setup, and affordable price. Many users are impressed with the vibrant colors and crisp images, while others appreciate the user-friendly interface and hassle-free installation. However, a few customers have encountered minor issues with the remote control and internet connectivity.
This summary was generated by AI based on customer reviews.
A great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the tv is working great, picture color is awesome and a lot of good menu to choose from and i am glad i purchase the item and the employees at Best Buy service was very helpful and courtesy i would do more purchase at Best Buy and refer Best Buy to my friends and relatives and thank you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Agreatpurchase, Awesome! We're glad that you like the picture quality of your new TV. We also appreciate sharing your wonderful shopping experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Our best purchase 2021
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with the purchase of our 65" Sony TV. We will tell all our friends that this was one of our best purchases at Best Buy. We had excellent service in getting it set up in our home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wehavenodisplayname, We're glad to hear that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay
So Far So Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a great tv. Still trying to figure out the bells and whistles. The interface is much better than the 65” 750h Sony that I also have, however I think the 750h has a better picture quality either that or I just haven’t figured out how to get the google’s tv clarity like the 750h.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nethermae, We are happy that you like your new Sony Bravia TV. You can always adjust the picture quality of your TV from its settings according to your preference:https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html. You may also check the settings of your Google TV for any picture-related settings.
See glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR processor X1. Enjoy smooth and sharp details even in fast-moving sequences with Motionflow XR.
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
LOVING IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All of the items we purchased are wonderful and the sales person and the gentleman who installed the TV, etc. were also terrific. We highly recommend using Best Buy for any products they carry.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nbcosentino, Awesome! We're glad that you are happy with your purchased! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay
- Pros mentioned:Picture quality
Still Evaluating...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im still evaluating. While picture is awesome over the past weekends it had intermittent digital "static" on multiple streaming services. Personally I like Ruku more than Google so there is still a learning curve.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tukma,
We regret to hear that you're having an issue with the TV. We apologize for the inconvenience. In this case, please check the link below for more troubleshooting steps to isolate and resolve this issue.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80j/articles/S1F0526
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Sony TV and sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a new Sony TV and soundbar and was excited with opening up a Best Buy credit card to gain more benefits in the future. Everything works great and the transition was smooth. Thank you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Television, We're glad to hear that everything works great with this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay
Excellent all the way around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent all the way around. The geek squad took great care and removing the 55 inch TV and replacing it with the 65 inch TV. They hooked everything back up and explained how to work the remotes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Superior, Awesome! We're pleased to hear that you like your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Sound blurb issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I loved this TV definitely an upgrade from Samsung. Sound is great no need for a sound bar. Picture is crisp. Can get everything on one remote. What i am noticing now. After about 3 weeks, the sound will stop for about a second or two. At first I thought it was because I was using a streaming app. Now it will happen when watching a normal cable program. Doesn’t happen a lot but it is noticeable and you miss a few words. Also noticed got a digitizing blur
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi jgla,
We're sorry to hear that you're having issues with this TV. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. In this case, please follow the troubleshooting steps provided from the link below:
How to establish an HDMI connection between a TV and other device:
https://www.sony.com/electronics/support/articles/00019675
How to power reset, restart, or set the Android TV or Google TV back to original factory settings:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80j/articles/00159487
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Let Down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You know the expression, "It looked good on the wall at the store!" Well, I think that might be true. I'm a little disappointed with the clarity, or detail if you will. Maybe it's room I have the TV in, who knows? All I know is, the picture looked sharper in the store.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RobK, We value your feedback on the picture quality of the TV. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay
Smart TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. I would recommend using the website if you don't know the differences between all of the tv's they offer. Love Best Buy!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christy, We're glad that you love this TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing BRAVIA X80J LED TV. Jay
Love the new tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great and so are the smart features. My only issue is that it randomly disconnects from wifi and then reconnects a few seconds later.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyBry,
Thank you so much for giving the product a perfect rating! We are happy you appreciate the smart features and overall performance of your new X80J LED 4K Ultra HD Google TV. We apologize for the inconvenience regarding the occasional Wi-Fi disconnecting. Check the network status on your TV and then, if necessary, follow the suggested steps in the troubleshooting section below.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80j/articles/00184183
Enjoy all your favorite Google TV entertainment in glorious 4K HDR with the high color, contrast, and clarity of BRAVIA. Discover worlds of entertainment on this Google™ TV, brought to life in beautiful color by the realism of our picture and sound technology. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Not the best.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If we hadn’t gotten it on a Black Friday deal, I would take it back. Light bleed is horrible. Remote volume doesn’t always work.. but picture is good - Black Friday price is appropriate.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Displayname,
We're sorry to hear that you're having issue with the TV. We apologize for the inconvenience. Please follow the troubleshooting steps from this link to isolate and resolve this issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80j/articles/00200862
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been buying Samsung's for years, but then my Mom said try Sony. I was unsure then got it. This TV is worth the money no lie. It has so many features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tivztip18, we're glad you are enjoying your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY. ~Earl
Perfect for my sports game and video...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great display and value for the money... the only problem i encounter is sometimes the wifi will just not work and i have to unplug it from the wall outlet. Now im planning to hard wire it for continous internet connection...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mhike, We're sorry to hear about this issue. We apologize for the inconvenience. Refer to this link to isolate this issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80j/articles/00184183
Please ensure your TV has the latest firmware installed by going to Help > System Software Update > Software Update.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony. Jay
Great product for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony T v's are one of the best T v's I've ever owned I own an 85" and love it to death and thought we would put a Sony in our bedroom and we did
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hulk, we're glad you love our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY. ~Earl
- Pros mentioned:Ease of use
Bad color but easy to set up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked amazing easy to set up and vonnect to everything. The issue was the red color looked pink and the color was just not the best. Could have been defective or just not set up correctly.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jase,
We regret to hear that you're having a picture issue with this TV. To isolate this issue, please check the picture settings of the TV. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
New Sony TV - X80J
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a good experience. The associate in the store, Omar, was knowledgeable, attentive and very helpful. Made the process go smoothly. The only downside was the relatively long wait for the delivery and installation by the geek squad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jedi, We apologize for the long wait. We're glad to hear that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay
- Pros mentioned:Picture quality
Nice TV with 1 big flaw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. Some glitch with Sony from I’ve read that forces Netflix to crash after about 5 minutes. Most of what I watch is streaming so I had to return it and go with Samsung.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan,
We regret to hear that you're having an issue with the TV. This is definitely not the experience we wanted you to have with our products. We apologize for the inconvenience. In this case, please follow the troubleshooting steps from the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80j/articles/00130945
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Thank you Geek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from the Geek Squad. Gave advance notice of arrival time. Expertly installed and set up TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IraB, we're glad you had a great experience with your purchase. We hope you like our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY. ~Earl
Great tv for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv. Flawless setup with Google OS. Wish the depth of the tv could've been slimmer, but not a big deal. Got a great deal with best buy elite member pricing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JDWITHAJD, We're very grateful for this positive feedback on the OS of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay