Customer Ratings & Reviews
- Model:
- cl
- SKU:
- 6451294
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 65" Class X80J Series LED 4K UHD Smart Google TV for its exceptional picture quality, easy setup, and affordable price. Many users are impressed with the vibrant colors and crisp images, while others appreciate the user-friendly interface and hassle-free installation. However, a few customers have encountered minor issues with the remote control and internet connectivity.
This summary was generated by AI based on customer reviews.
Service quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to wait awhile to find assistance, but once I did, I was pleased by the knowledgeable and attentive service I received. Installation was professionally handle and the TV is performing as advertised.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, That's great! We're glad to hear that! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for sharing your review! Jay
Stress free
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales associate made the purchase of my new 65” tv very easy and stress free. A great deal as I have been watching the sales for a while.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Char,
That's very nice to hear! We're glad you had a great experience with our customer service. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
Regards,
David
Great Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE my Sony tv. I'm so glad I went to the store to compare display and sizes plus the arm brackets. This was such a great confident purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BVwhittier, We're glad that you love this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing this review! Jay
Sony Bravia No Picture
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the TV for 14 months, just 2 months beyond the warranty and there is no picture. I worked with Sony support but could not resolve the issue. I was hoping they would make an exception to the warranty but they did not. I spent $800 on the TV and now I have to spend an unknown amount to repair it at a shop 60 miles away. Very disappointed in Sony. I'll switch brands.
No, I would not recommend this to a friendMs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for 5 year old Sony identical size and appears the same high quality that one would expect with Sony. Has only been installed for five days thus far. The ordering by phone, and installation was excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fitolinda,
Very nice! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.Thank you for choosing Sony!
Regards,
David
My new Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went looking for a new TV. The sales rep I encountered was very knowledgeable and help me pick out not only a wonderful TV but I spent less than I expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QuilterKaren, Awesome! We're glad that you are satisfied with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Too Expensive For The Tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a big fan of Sony TV's, but this one was overpriced for the specs. There is no local dimming, no advanced gaming features, and it's a 60hz IPS panel, which is the bottom of the barrel. This is more in line with the 700 series than even last year's 800 series. For the near $900 price tag, you can do better with other brands.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ByWayOfCanarsie,
Thank you for purchasing and choosing our BRAVIA X80J LED TV.
We appreciate you being a long-time Sony fan and are sorry if the TV is overpriced for the specs. This is definitely not the impression we want you to have with our premium TVs. Our X80J Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. This is also equipped with a powerful 4K HDR Processor X1 which reduces digital noise and boosts details for lifelike picture quality.
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Erin
Geek Squad TV installation
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was professional and quick. Also helped to orient us to the new controller and how to find and install streaming apps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mewsyr, Thank you for purchasing the Sony X80J! Good to know you had an amazing customer service experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
- Pros mentioned:Price
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv for the money is okay , you get what you pay for , x80j is entry level , the colors werent all that , i would recommend who has a budget to get x85j
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Vadim,
We're sorry to hear that you're having issue with the TV. We apologize for the inconvenience. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
My Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my television it is really great so far. Only thing is I can't download Directv Streaming I have to get a fire stick to stream.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Glo1964, We're glad that you love this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay
PERFECT SONY FOR A COLLEGE FRESHMAN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The SONY 65 was a graduation gift for my granddaughter. She graduated from HIGH SCHOOL in AUGUST.. NO CEREMONY DUE TO THE PANDEMIC..
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lucytoo23,
Wow! Thank you so much for the perfect star review!
We are so happy to hear you find our X80J perfect as a graduation gift for your granddaughter. It is unfortunate to hear that the ceremony was cancelled due to the pandemic.
For the X80J- Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Highly recommended tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had been looking for a 4k tv and this tv definitely has great contrast and graphics. Great for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlbertoG, Thank you for your feedback and offering a fantastic rating on the product! We are thrilled to hear about your fantastic experience with your new BRAVIA X80K TV! And good to know you like the features and superb picture quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the recommendation and for choosing Sony! -Jess
Sony 65in x80j
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A dream come true, such a beautiful display. Very much worth it. Clarity for people who don’t pick up everything that’s goin on in a movie. I love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kfren1, Wow! Thank you for the awesome review! We're thrilled to hear you like the excellent picture quality and you feel like you're in a movie theater. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
Sony TV still the Best overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set overall. Some 4k video appears really dark. It may be my HDMI cable. Sony is still the best in my book!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Combeck11, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay
Geekwork no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 50 inch tv with a 65 inch. Installed by geek squad. They were very professional and made sure everything was working correctly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tvreplacement, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay
Sony, No Bologna !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is just a great product. Best Buy's sales associate was awesome, friendly and not pushy at all. And always a good price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wolfer, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay
Excellent Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Delivery and install was smooth. Geek Squad gave us a complete explanation before and after the job was done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FDFD, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing this review! Jay
New Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a TV that had just stopped working. The blue shirt was very helpful in understanding our needs and suggesting the Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Topcor, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay
The tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install/upload programing. Time for tv to be on is fast when it’s powered in comparison with my old smart tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tv65, Awesome! We're glad that you appreciate the performance of this BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay
Sony Bravia #1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very happy with this tv. Have a Sony Bravia that I bought in 2010 that still works like new. I won’t buy another brand
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeT, We're glad that you are happy with this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony. Jay