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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1219 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the 65" Class X80J Series LED 4K UHD Smart Google TV for its exceptional picture quality, easy setup, and affordable price. Many users are impressed with the vibrant colors and crisp images, while others appreciate the user-friendly interface and hassle-free installation. However, a few customers have encountered minor issues with the remote control and internet connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,219 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 65”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very satisfied with this purchase. Much brighter picture than LG and less expensive than Samsung. I can’t comment on sound quality because I use a Boze sound bar. Easy setup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi skipg, We're thrilled to hear you're enjoying the picture quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for sharing your review! Jay Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV was our Christmas present. It is fantastic. Our old tv was 10 years old. Our new one is so easy to use and has so many more features that we are constantly amazed at what itcsn do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TrulyAmazed, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV!!! Picture is really good!! I love all the extra functions that this television has. I hooked it up to my sonos speakers and the result is lovely. I have this television in my cigar room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tommy,
      Awesome! We're glad to know you are enjoying the amazing picture quality and functionality with your new TV. Nice to know the great result is much better when you added you soundbar on the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the picture quality and the video is wow. Can’t say a word.. and it’s easy to go from one app to other. I like the remotes feature where you can press button for Netflix, prime, YouTube and Disney plus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kelly,
      Thanks for an amazing review! We're happy to know you are enjoying the great picture quality, ease of use and smart features of the X80J TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, remote control is easy to use switching between tv and apps or between apps. Very fast to turn on and off. Very pleased with my purchase. I did have Geek squad set up as I am not techie.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happycamper, We're glad to hear that you appreciate the beautiful picture of this X80J Series LED 4K UHD Smart Google TV. Good to know that you are happy with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality, very light device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It finally feels like Smart TV technology has arrived. For a refreshing change, the menus are easy and snappy enough to load the apps you want to run without a shelf-load of random accessories. I could easily stick with the built-in apps rather than using a gaming console's apps. The picture is the main reason I bought this and it did not disappoint. The size of the device belies the lightness. I assembled it myself and was able to lift and install the feet, but I would have felt safer with a spare pair of hands to stead the TV during the process. The lightness and built in apps make a number of mounting / placement options available without running unsightly wires all over the place.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jaa928, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We're looking forward to your next purchase. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read reviews and shopped prices. Some less and some a little more than this one. Determined this one to be a good compromise on price and quality of picture and features. Pleased with my Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolinaLady, We are glad that you are happy with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv so far. It was a little difficult to set up sound while streaming at first, but now it's fine. Great picture, easy to use, hopefully the remote is so big that we won't lose it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NotArthursSister, We're glad to hear that you already set up the sound of the TV and you appreciate the picture quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great size for my living room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good TV for my living room, I had the geek squad mount it so I can also watch from my office. The should is fine for me without additional speakers or sound bar. I'm glad they helped me set up the GoogleTV part and I am still trying to learn it. I initially set it up with a fire stick 4k Max (it's response time on the fire stick remote was not at all or it ran past all the channels after it was connected for a while). I intended to access Youtube TV through the fire stick as I like the size of the remote so I don't know if it was the fire stick or the Youtube TV that caused the problems. I have an older Sony Bravia that is not Google the fire stick works seamlessly. But I will say that Google TV does not have an option to add the Youtube TV app so I have to search for it each time I turn the tv on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Okiemom, Thank you for taking the time to review the BRAVIA X80J LED TV. The YouTube TV is available for download in the Google PlayStore. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your review! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Reputation decided

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is exactly what you expect from Sony. I researched for weeks before deciding to pick the Sony. Money was not an issue in my decision I wanted decent picture and sound and decided on a lower level item with a good reputation that hopefully will last at least a couple years. My LG went black screen shortly after the one year warranty ended ( apparently like many others ) I learned LG has terrible customer service and no tech support. I hope this time I bought a product that serves the customer as it should and not a annual replacement unit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nodisposables, We're glad to hear that you chose this X80J Series LED 4K UHD Smart Google TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television with a clear bright picture and vivid colors. We liked it when we saw it in the store compared to others and love it in our home. Sony is the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVfan, Awesome! We're glad that you appreciate the picture of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Good picture quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tvs quality is so nice, all the streaming sites you want can be downloaded since it’s a smart tv, and I think Sonys are the nicest tv’s.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Happy with TV, delivery dropped the ball

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase, BestBuy did have some major issues with the delivery not showing up, the manager on duty was able to fix it after the delay and we were able to just get into my vehicle instead. She was very helpful and sorry about the situation. I would buy again because of the handling of the situation, most likely caused by BOH inventory software. The TV is great for the Sony price point. Clarity is excellent, color is bright and vivid. Blacks are good and deep enough for the array with adjustments on. Motion and such was better turned off. Not concerned about 120hz, so this unit was what I was looking for. Overall happy with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVpurchaser, thank you so much for the 5 Star review! We are extremely pleased to hear you are happy and satisfied with the amazing picture quality- especially the color and clarity of our X80J. We are sorry to hear about what happened with the delivery. However, it's nice to hear that the manager on duty was able to fix the problem.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for purchasing our X80J and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV with Minor Issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this with the intent of returning the LG UP7000 I purchased a month ago due to some pretty bad edge lighting issues. I also own a 65" X900E so my expectayions were fairly high although tempered knowing the X900 is a significantly bettee TV. Generally I pretty pleased with the color of the picture. There are limitations with black level saturation but that is to be expected with this level of TV. There are still some edge lighting issues with this model, however theu are less noticeable than what I experienced with the UP7000. If using the TV in a well lit room while watching content that is not super dark, I believe this offees great value. But, if you want something with a superior picture and rich deep blacks with no flashlighting, spend the money and get a TV with full array local dimming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanH, Thank you for taking the time to review the BRAVIA X80J LED TV. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Magnificent Mancave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially hesitant to purchase a large Smart TV for my mancave thinking I will not enjoy the benefits. Well, being able to stream on so many platforms watching sports, movies, shows, and news has been incredible. The picture is outstanding with both the soft yellow and bright white overhead lights. I do not need a sound bar, because my basement is acoustically set. I already own a Sony TV for the family room, so I had high expectations of the brand which continuously impresses. This is my first Smart TV and I am contemplating purchasing other ones throughout my home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReeseTech, We appreciate your time sharing your review with this BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, I like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked out great. it has an awesome picture, and bright beautiful vibrant colors. the only thing I don't care for, and I know it's not really the TV, it's the broadcasters, but why can't they broadcast a picture that fits on the screen. when I watch the news, printed words and pictures on the screen go off the left and right sides of the screen no matter what mode you have it set in. C'mon broadcasters get with the times! that's just like 4k and 8k, when will the broadcasters ever get to that point, they're barely at 1080p.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GoldStarDad, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Wow awesome visual!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! The color and clarity on this TV are awesome! We compared with several other great brands- for just a little more this tv is significantly a better visual experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sudie, We're glad to hear that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best TV I have ever had

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Easy to use. Great remote and functionality. Picture is great. Will be getting Sonys from now on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomG, Awesome! We're glad to hear that you love the picture and functionality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv! I previously had a Samsung TV and this tv is absolutely better with the picture and the ease that you synch your sony products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonP, We're very grateful for this positive feedback! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a present for my parents new game room and it is better than expected. They already have the Sony 75 950 from the previous year and this one is almost as sharp. The only time you can tell the difference in dimming is in low light situations which is basically night time or with the window curtains drawn. But since it is a game room there is always a lot of light and this unit really shines with high contrast and especially on 4K HDR content. The sound is above standard for current TVs but still better when connected to an Atmos Soundbar or traditional Surround System.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yusosuki, Thank you for taking the time to review the BRAVIA X80J LED TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

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