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Customer Ratings & Reviews

Your price for this item is $807.99
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Customer reviews

Rating 4.7 out of 5 stars with 1385 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,385 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a great picture comes in very clear. Easy setul

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bella, Great! We are so glad you are pleased with the performance of your BRAVIA X80K! Good to hear you love the exceptional picture this TV delivers and you find it easy to setup too. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with a good price point sold to us by a respectful employee who showed us what we wanted and needed without trying to upsell us because we are snowbirds and just wanted a good large screen tv without a huge price for the amount of time spent here in Arizona.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyG, Thank you so much for the fantastic review! We're delighted to hear that you are so pleased with your new Sony BRAVIA 4K smart Google TV. It's great to hear that you were assisted well by our local dealer. Thank you for purchasing the 65" X80K and for choosing Sony! Enjoy! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it!!!!!! beautiful picture and color. Easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dyan, We are thrilled to hear that you love your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony new Bravia tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and easy to install. really sharp image.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnnyG,
      Great! We're pleased that you found installing your Sony - 65" Class X80K Series LED 4K UHD HDR Smart Google TV to be easy and you like the image quality. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Seeing Sony

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this screen! This is a nice upgrade at this price point!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricB, We are glad to hear that. You chose the best TV brand. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has Great quality. I Love it. The imagine was wonderful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeanetlisetC, Thank you for the 5-star rating! We're thrilled to hear you love the great quality and wonderful picture of your Sony X80K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mrs.HKEverett

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was great picture perfect 65” size was incredible, we enjoy the largest screentv, would take time to get used to beautiful Scream TV. But the size is a 65 inch in the wave probably 60 pound only two tiny may be 14 “ length, 2” thin holder 60 pound weight pTV stand on both side almost 6 “ away from the frame on both side I think the accident waiting to happen !!!!I think Sony company Need toRe-examthe TV stand design?????

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Younginheartover70newtoy,
      Thank you for the 5-star rating! We're glad to hear you like the size and great picture quality with your new TV. We appreciate your review with regard the supplied stand of the TV. All Sony products are manufactured to the highest level of quality control for the specific features for any model before distribution for sale. The supplied stand is designed for TV stability which is essential when you want to be assured of your TV's safety. For stability, please make sure that the supplied stand is installed properly and placed on a flat surface.

      If you have concerns or need assistance with the TV, feel free to contact us by sending an email to [email protected] with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks again for purchasing Sony. - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crisp and Vibrant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV's crisp colors and clear screen create a truly cinematic experience. Watching television has become mesmerizing, thanks to the immersive visuals that bring content to life. The vibrant display enhances every detail, making it a delight for entertainment enthusiasts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MovieGeek, amazing! We're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great sound although we have a sound bar, the picture is inctedible. Makes a gret living room tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HollyL, Great! We are extremely pleased this X80K suits your needs and expectations! Glad to know that it fits well in your living room. We always strive to deliver the best picture and sound quality with our TVs. Thank you so much for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 80x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality TV with loys of features, ilove the quality of this brand it has me sold never buying another TV other then Sony. If your a gamer or love movie night look no more this is the TV for you!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MooreLife,

      You made the right choice with the Sony X80K! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with no bugs so far! I plan to continue buying Sony tv’s in the future.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BoMorse, Amazing! It's wonderful to learn that you love the crystal-clear picture and smart Google TV features of your Sony X80K. We always strive to deliver the best picture and sound quality with our TVs. We appreciate your awesome feedback. It's customers like you that motivate us to maintain our high standards. Hope you continue to enjoy it for years to come. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. -Jess Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 3 out of 5 stars

    Budget tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good, however it’s inly 60hz so the picture isn’t very smooth in faster moving videos. The sound is also not that great and would advise to use an external speaker of some sort. All in all its a decent budget tv but will be upgrading for sure in near future.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt, Thank you for choosing Sony. While we are glad to hear that you are happy with the picture quality of your new TV, we are sorry to hear that it did not meet all of your expectations.

      Thank you for your honest review!

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65" Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 65" TV a few weeks back. The delivery was so quick. The TV eas very easy to set up and assemble. The TV has great picture quality. Very happy with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaileeM, Thank you for sharing such an excellent shopping experience. We are thrilled to hear your investment is worth it and you love the overall picture quality of your new Sony X80K TV. Glad to know you are satisfied with your purchase and you find very easy to setup. Thank you so much for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far this has been My Best Television purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony television came highly recommended by several people that I know. So far it has lived up to the hype with great picture quality, sound quality, and surprisingly easy to set up and navigate .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AveryM, Perfect! Thank you so much for the 5-stars review and for sharing your awesome experience with our 65” X80K TV. We are delighted to hear that you like the features as well as its ease of setup, excellent picture and sound quality. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pretty reluctant to buy open box items after bad luck with missing parts. I found this TV in store and decided to take a look. Perfect size for my room and saving allowed me to buy a new stand and still saved a couple of hundreds. Recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fausto, we're glad you like our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X85

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and very good quality on picture, I was scare it wasn’t gonna fit on my living room but it was perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarioS, Great! We are extremely pleased this X80K suits your needs and expectations! Glad to know that it fits well in your living room. We always strive to deliver the best picture and sound quality with our TVs. Thank you so much for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great colors

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best colors ever. Great tv. Negatives,its thick and heavy, uses 110 electricity,

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosO, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We visited the Best Buy Outlet in Pineville NC and found a great deal on the open box 65in Sony. We have a later model of the same TV and was glad to find this one. Works phenomenally!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cajo, We are glad that you now have an amazing smart TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Well recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity,sound it just you in a movie theater, connect to the Bose sound bar and Bose module sub wow some

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crossroad99rock, Thank you for the 5-star rating! We're very happy to hear you are having an enjoyable watching experience with your Sony X80K and it works perfectly with your audio system. It sounds like we hit the mark with the X80K. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our tv so far. We hung it on the wall with a soundbar and the picture and sound is excellent:

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimD, That's awesome! We're delighted to hear this TV delivers superb picture quality and that it works great with your soundbar. Good to learn you are very satisfied with your purchase. Thanks for choosing Sony! -Jess Sony_US

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