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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1397 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,397 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV during the Christmas sales and it was worth it! The picture is amazing and if you pair it with a PS5 you'll be blown away by the quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheGuy,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the TV and how it works well with the PS5. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Love sony tvs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love sony tvs i will probably never buy another brand again. As this tv isnt top of the line it is great for the price! Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SetheD, Thank you so much for leaving us such a wonderful review of your new BRAVIA TV! We're really delighted to hear you love everything about your Sony X80K and you are having an enjoyable watching experience. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Replacement remote

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a new remote. Mine got lost while moving. Can anyone help?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the best brand.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying sony tvs for 20 years now, but this 1 is 1 of the best ones I've ever had. Sony did a wonderful job. I would recommend to family and friends thanks, Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NabiloS, Good choice! We're glad that you are pleased with your new Sony KD65X80K BRAVIA TV. Thank you for your purchase and for choosing Sony! Enjoy! - Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a great price. The picture quality is outstanding for watching sports. The sound is noticeably better than my previous Sony Bravia I am very happy with my purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephA, We are thrilled to hear that you are very happy with your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Sony TV, Bought this during thanks giving sale. I can see good sound quality right away compared to my Samsung TV. And picture quality, interface is good. Worth for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satgan7, We are glad that you like your first Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great T.V

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is fantastic, we love it. It is beautiful , the color is so real and makes the movies so exciting. We love Sony tv's, you can't go wrong. We have a Bose system for the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shepherd, Great! We're glad that you love the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Size for my Den

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my Den, and the color is great. Plus it's the same as my previous TV so no additional setup was required.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JFogarty99, That's fantastic! Thank you for sharing such an excellent experience so far on using your new X80K. We are thrilled to hear that you are satisfied with your purchase and you like the amazing performance of the TV. Good to know the 65" is a perfect size for your den. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    loved the remote the most...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this TV. Not an expert but really love the picture. What makes it unique for me was the remote control. it was simple but has all the things I need. Not busy like so many other remotes....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jimitrout, Thank you for the amazing review! We're thrilled to hear you love the great picture quality and easy-to-use remote of your new Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pleased customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is very good; the remote control device is compact and responsive an by utilizing the optic output I was able to direct the sound to my analog sound sysem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardN, Thanks for sharing your experience. We are glad that you are pleased with your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A ‘super’ smart TV. The remote actually controls all devices connected to the tv. Sleek, modern design. Google tv is awesome! Coming from an Apple user… that means a lot. Beautiful resolution and sound is perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BGuill, we're glad you are enjoying your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - 65" Class X80K LED 4K UHD Smart Google TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Sony products for the last 9 years. They did not disappoint me again, good quality, fast work and good price. Thank you Sony. Keep it up !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AsanA, we're glad you like your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Details are amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome. I thought our tv was good but the bright colors and sharpness of the details is amazing. From golf, to football, to movies with the family. EVERYTHING looks amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoelH, we're glad you like our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beyond expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visually great and very impressive to guests. The integration with my playstation 5 also is a very welcomed “dont know you need it until you have it” feature as i can use my remote to navigate my console with no extra setup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Acangel,
      Awesome! We're really glad we were able to meet your expectations with your new TV. Nice to hear your enjoyable viewing and gaming experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has amazing quality and even better sound quality. Most importantly, this TV plays sports and movies perfectly ! No regrets with this purchase at all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Gaby!

      We're incredibly pleased to hear your satisfaction with the amazing picture and sound quality of your KD65X80K. With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    new TV for bedroom

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV in our bedroom was one of the first flat screen we purchased for the living room and we moved it to the bedroom. needed replaced

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanC, That's brilliant! We're delighted to hear you like the outstanding picture quality, and this great TV is perfect for your bedroom. We always strive to deliver the best picture quality with our TVs. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you for purchasing the 65" X80K and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65” tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new TV. Have a 75” in the basement so want sure if is like this one (as the gray room). But it’s entering that one is! Love it! Set up with Geek Swuad was timely and done quickly and answered all of our questions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brysdad,
      Wow! We're glad to hear you love your new TV and your great customer service experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv worked well its perfect for me and my family to spend movie night.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeA, Thanks for the 5 stars! We're thrilled to hear that you and your family are enjoying your Sony X80K TV! Thank you for choosing Sony, and here's to many more wonderful movie nights together! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my daughter as Christmas gift. Great picture quality but sound could be better. May need to hook up to an audio receiver for more dramatic sound effect. Overall a great product for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bargainshopper,

      Thank you for the 5-star rating and we're glad to hear that you like the picture quality and price point of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the Sony 65 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the Sony 65 inch TV. I had an Inspiron which was only 2 years old and the picture just went black. TheSony is such a great TV for my family. We are Sony fans from now on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CynthiaH, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing Sony. Jay Sony_US