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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1397 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,397 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to beat the Sony! Great picture… this is my 3rd one. 55inch got moved to the Rome and 65 went in living room! Must have sound bar and speakers….

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NormanP, Thank you for purchasing the 65" X80K. We are so glad you are pleased with the great picture and performance of your Sony X80K! We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    CLASSY TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV! Great color with a great picture! Once set up, the remote is easy to use! Looks great in our basement especially watching movies and sports on a big screen. Huge improvement from our last Sony! Great brand!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MusicGrandma,
      Thank you for your kind words! We're really glad you love the great color, amazing picture quality, and ease of use of remote with your new TV. We always strive to deliver the best quality with our products. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Sony of our ownie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is clear and sharp. I got a sun burn watching Hawaii 5-0.. Seriously it is easy to setup and offers all the latest tec you need.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WalterJ, Thank you so much for your purchase! You definitely made the right choice with this TV. We are thrilled to hear you are having an enjoyable watching experience so far with your new X80K Sony LED 4K TV! Glad to know you overall satisfied with your purchase and you find it easy to setup. Thank you for purchasing the 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and UI had been amazing and is super easy to set up. The tv is fast and very responsive overall very pleased with it and highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TaylorG,
      Awesome! That's nice to hear that you are pleased with the performance and overall quality of your new Sony KD65X80K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your recommendation and for choosing SONY! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 inch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive Tv. Awesome colors. I have a Samsung that is a comparable model and this Sony looks way better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErickB, That's fantastic! It's wonderful to hear that you love the amazing colors and overall performance of your Sony X80K. And good to know you've seen the overall improvements of this TV over your other TV. Thanks for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price and is a Sony and the service was great the salesman explained all the features between a few tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseR, Great! We're truly delighted to hear your purchase went well and we've matched your expectations with your new Sony X80K LED 4K HDR TV. Your satisfaction with the features and capabilities of your TV are greatly appreciated. It's amazing to hear that you were assisted well by our local dealer. At Sony we strive to put forward the best possible products for our customers. Thank you for purchasing the 65" X80K TV and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" Bravia TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality on this 65" Sony TV. The sound quality is great too without using a soundbar. Lots of options to play with to get that perfect picture. Remote is super once you set it up with your system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidF,
      Awesome! We're thrilled to hear your enjoyable experience with the excellent picture, sound, and ease of use of remote with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Sony TV. Love It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our living room and is great to watch after work. Beautiful picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BartB, Amazing! We are happy to hear this X80K suits your needs and expectations! Glad to know that it fits well in your living room and you are having an enjoyable watching experience with this TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you so much for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent for quality versus price. If you want best looking TV for the lowest price, I think you should consider this one. I've had it 2 weeks and am extremely happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexanderG, We are glad that you are extremely happy with your Sony BRAVA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy at Last!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far … works very well! Am pleased very much with it!! Geek Squad set-up went flawlessly!!! In hindsight … perhaps should have purchased next size up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterS, That's awesome! We are extremely pleased it suits your needs and you're enjoying the excellent picture quality of your new BRAVIA TV. Glad to know everything has been taken care of. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a TV that was smart & 4K without breaking the bank and I couldn’t be happier with this TV. Great color & picture and is a Sony. You can see the difference between the counterpart Qled.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Boriken, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All things Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv as always. Love me a Samsung tv. No complaints here.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KrystalM, Thanks for sharing your 5-star review. It seems that your review is for a different brand of TV. -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with amazing picture quality Sound quality above par

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MCAT, Thank you for taking the time to write such a superb review of your experience with your Sony X80K 4K Ultra HD Smart Google TV! We're thrilled to hear that you are overall pleased with the exceptional 4K HDR visuals and amazing performance of your Sony X80K. Thank you for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Sony TV for awhile and I was looking to upgrade. When I saw this on sale I had to get it. It is a great TV and the picture is beautiful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bruce, Thanks for sharing your 5-star review and impressive experience with your new X80K TV. We're truly happy to hear you are enjoying everything about this TV, especially the excellent picture and amazing performance. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is AWESOME, Very good Sales Rep also, Knew the product well & explained everything!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillK,

      Perfect! We're thrilled that you are enjoying the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very sharp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, my Sony has crisp pictures and color. Technicians setup was professional and friendly. They made sure every thing was working properly before they left, they even disposed of the old television. Thank you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi None, Thank you for sharing such an excellent shopping experience. We are glad to hear the installation of this TV turns out extremely well and you are enjoying the superb features and outstanding picture of your new X80K LED 4K Ultra HD Smart Google TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for leaving us such a wonderful review of your 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Easy to set up the TV and the sound bar I connected to it. Well worth the money and I would definitely buy another one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User740844, Thanks for this amazing review of your X80K! Choosing this TV will definitely be worth it! We're glad you are enjoying the amazing picture quality and it works great with your Soundbar. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Thank you for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Soney TV purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with the sales team and the SONY television. Great price It beats some other known stores

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greenhornet, Thank you so much for sharing your wonderful experience with us! We're very happy to hear that you are impressed and having a great time with your X80K TV. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia x85

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I’ve ever had, sound quality, all the features is just Sony at its best, 100% recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      we're glad you like the features and sound quality of your TV. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, smart capability , nice and practical remote, I highly recommend it .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mohammedi, That's amazing! We're really delighted you're happy and satisfied with the superb smart Google TV features and exceptional performance of your BRAVIA X80K TV. Glad to know you appreciate the new standard remote with simplified buttons for ease of use. Thank you so much for the recommendation and for giving the product a perfect rating! -Jess Sony_US