Customer Ratings & Reviews

Hi TheGuy,

You made the right choice! We're thrilled that you are enjoying the picture quality of the TV and how it works well with the PS5. Thank you for choosing Sony!

-Ralph

Hi ChharanaB, That's great! We're so happy to hear that you had an amazing shopping and customer service experience. We always strive to deliver the best picture and sound quality with our TVs. Thank you so much for choosing the Sony X80K and for taking the time to share your positive feedback. -Jess

Hi Trecga,

Awesome! We're glad to hear that you love the picture quality and remote control of the Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We appreciate the recommendation and thank you for choosing Sony!

-David

Hi ErickB, That's fantastic! It's wonderful to hear that you love the amazing colors and overall performance of your Sony X80K. And good to know you've seen the overall improvements of this TV over your other TV. Thanks for the 5-star rating and for choosing Sony! -Jess

Hi BillK,

Perfect! We're thrilled that you are enjoying the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

-Ralph

Hi DanC, That's brilliant! We're delighted to hear you like the outstanding picture quality, and this great TV is perfect for your bedroom. We always strive to deliver the best picture quality with our TVs. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you for purchasing the 65" X80K and for the 5-star rating! -Jess

Hi CentervilleGuy, We are glad to hear you chose Sony X80K 4K HDR TV when comparing to other TVs in the market! We're truly delighted to hear you are overall satisfied with the features and performance of this TV. We hope you will also notice the upgraded responsiveness of the smart Google TV platform that allows apps to open up to 3x faster. Thank you for trusting Sony! -Jess

we're glad you like the features and sound quality of your TV. Thanks for choosing Sony! Erin

Hi Richard, Great! We're glad you're satisfied with your new Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam

Hi NabiloS, Good choice! We're glad that you are pleased with your new Sony KD65X80K BRAVIA TV. Thank you for your purchase and for choosing Sony! Enjoy! - Craig

Hi JoseR, Great! We're truly delighted to hear your purchase went well and we've matched your expectations with your new Sony X80K LED 4K HDR TV. Your satisfaction with the features and capabilities of your TV are greatly appreciated. It's amazing to hear that you were assisted well by our local dealer. At Sony we strive to put forward the best possible products for our customers. Thank you for purchasing the 65" X80K TV and for choosing Sony! -Jess

Hi JosephA, We are thrilled to hear that you are very happy with your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent

Hi AsanA, we're glad you like your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl

Hi SlappinTacos,

While we're glad that you like the amazing picture and sound quality of this TV, we are sorry to hear that it hasn't performed to your standards when it comes to gaming features. Your feedback is extremely important to us and is very much appreciated. The X80K has a panel refresh rate of 60Hz. 4K at 120Hz is only available for the 85" X80K model. As for gaming with the X80K, the input lag is really low as long as you're in game mode. This TV automatically switches into Game Mode with PS5 to minimize lag and maximize responsiveness. It switches back to Standard Mode when watching movies for more expressive scenes.

It's unfortunate that you're not having the best experience with this gaming monitor and the unit had to be returned. For expanded HDMI 2.1 feature support including 4K at 120Hz signal format, VRR, and ALLM, please check out the X85K, A90K, A95K, A80L, X90L, X93L, BRAVIA 7, BRAVIA 8, and BRAVIA 9 series.

We hope you will consider Sony again in a future purchase. Thank you for the feedback.

Sincerely,
Jess

Hi Greenhornet, Thank you so much for sharing your wonderful experience with us! We're very happy to hear that you are impressed and having a great time with your X80K TV. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess

That's awesome, Gaby!

We're incredibly pleased to hear your satisfaction with the amazing picture and sound quality of your KD65X80K. With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hi Marissa, Amazing! We're pleased to hear that the size is well-suited for your viewing environment and that you're enjoying your experience with the TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you so much for the 5-star rating and for choosing Sony! -Jess

Hi Satgan7, We are glad that you like your first Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent

Hi RichardN, Thanks for sharing your experience. We are glad that you are pleased with your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent