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Customer Ratings & Reviews

Your price for this item is $807.99
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The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 1391 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,391 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to beat the Sony! Great picture… this is my 3rd one. 55inch got moved to the Rome and 65 went in living room! Must have sound bar and speakers….

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NormanP, Thank you for purchasing the 65" X80K. We are so glad you are pleased with the great picture and performance of your Sony X80K! We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review For 65 inch Sony Tv !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv is absolutely stunning ! If i could afford more I would have them all around my house! Clear picture! Nice size to fit my apartment living room!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EintouW, Thank you for the 5-star rating! We're so pleased to hear this TV meets your expectations and it fits perfectly in your apartment living room. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your awesome review and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and UI had been amazing and is super easy to set up. The tv is fast and very responsive overall very pleased with it and highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TaylorG,
      Awesome! That's nice to hear that you are pleased with the performance and overall quality of your new Sony KD65X80K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your recommendation and for choosing SONY! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, smart capability , nice and practical remote, I highly recommend it .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mohammedi, That's amazing! We're really delighted you're happy and satisfied with the superb smart Google TV features and exceptional performance of your BRAVIA X80K TV. Glad to know you appreciate the new standard remote with simplified buttons for ease of use. Thank you so much for the recommendation and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    loved the remote the most...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this TV. Not an expert but really love the picture. What makes it unique for me was the remote control. it was simple but has all the things I need. Not busy like so many other remotes....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jimitrout, Thank you for the amazing review! We're thrilled to hear you love the great picture quality and easy-to-use remote of your new Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Details are amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome. I thought our tv was good but the bright colors and sharpness of the details is amazing. From golf, to football, to movies with the family. EVERYTHING looks amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoelH, we're glad you like our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Much needed replacement!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great purchase. Had the tv for a few weeks now. Great picture quality, quick response switching between apps. It has froze switching between inputs a few times but nothing major. Very happy with this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi E2323,

      We are happy you are enjoying the features and picture quality of your new BRAVIA TV. Glad to know you also appreciate the fast responsiveness of Google TV platform when switching between apps and inputs. We're sorry that you've experience some unexpected issues may occur while using your TV. To make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV. A soft reset is also a safe way to troubleshoot minor issues. You can use the TV remote control or TV menu to perform a restart or unplug the TV power cord and plug it back in to perform a power reset. Please refer below for more information.

      https://www.sony.com/electronics/support/articles/00114591

      In any case that you need our assistance, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We appreciate you and thanks for shopping Sony!
      -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Sony TV for awhile and I was looking to upgrade. When I saw this on sale I had to get it. It is a great TV and the picture is beautiful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bruce, Thanks for sharing your 5-star review and impressive experience with your new X80K TV. We're truly happy to hear you are enjoying everything about this TV, especially the excellent picture and amazing performance. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Tv! I like the sound and picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ValeriekateC, That's fantastic! Your satisfaction with the excellent quality and overall performance of your Sony X80K are greatly appreciated. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Mohamed Abdalla

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and good picture resolution, Good price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MohamedA,
      Fantastic! Nice to hear you like the perfect size and outstanding picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Tv!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is my no. 1 recommended TV. Easy to set up and ofcourse great pictures quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RinajoyB, That's awesome! We're really delighted to hear you love everything about your Sony X80K and you are having an enjoyable watching experience with this great TV. Glad to know you find it easy to setup and you like the stunning 4K HDR picture. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the Sony 65 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the Sony 65 inch TV. I had an Inspiron which was only 2 years old and the picture just went black. TheSony is such a great TV for my family. We are Sony fans from now on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CynthiaH, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent for quality versus price. If you want best looking TV for the lowest price, I think you should consider this one. I've had it 2 weeks and am extremely happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexanderG, We are glad that you are extremely happy with your Sony BRAVA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beyond expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visually great and very impressive to guests. The integration with my playstation 5 also is a very welcomed “dont know you need it until you have it” feature as i can use my remote to navigate my console with no extra setup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Acangel,
      Awesome! We're really glad we were able to meet your expectations with your new TV. Nice to hear your enjoyable viewing and gaming experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the visual quality and the easy of the setup. Not to mention the main menu setup and shortcuts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ethen, Choosing this TV will definitely be worth it! It's good to hear you like the excellent features, especially the intuitive Google TV platform and 4K HDR visuals of your Sony X80K. At Sony we strive to put forward the best possible products for our customers. Thank you offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product and its functions demonstrate the quality and why Sony is better than other brands

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alvaro, Choosing this TV will definitely be worth it! Thank you for taking the time to write such a superb review of your experience with your Sony X80K LED 4K Ultra HD Smart Google TV! You chose the best TV brand! We're thrilled to hear you are overall pleased with the performance of your Sony X80K. Thank you for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my daughter as Christmas gift. Great picture quality but sound could be better. May need to hook up to an audio receiver for more dramatic sound effect. Overall a great product for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bargainshopper,

      Thank you for the 5-star rating and we're glad to hear that you like the picture quality and price point of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 Inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and sound on this tv. We are using it outside under a covered patio where there is a lot of light. The picture quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SusanS, Thank you so much for such an amazing review, and we are so pleased to hear you love everything about your Sony X80K 4K TV! You can place the TV in a covered patio as long as the screen is not exposed to direct illumination or sunlight to get the best picture quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. It’s mounted above my fire place and the picture quality is great for the average movie night or football game.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryan, Amazing! We're very pleased to hear that you love the great picture quality of your Sony X80K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65” tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new TV. Have a 75” in the basement so want sure if is like this one (as the gray room). But it’s entering that one is! Love it! Set up with Geek Swuad was timely and done quickly and answered all of our questions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brysdad,
      Wow! We're glad to hear you love your new TV and your great customer service experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US