Customer Ratings & Reviews
- Model:
- KD65X80K
- SKU:
- 6499677
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Large Screen TV upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the quality and value of this large screen (65 inch) TV. I was looking to upgrade from my (50 inch) TV & I’m glad I made the choice with the Sony model that I purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CeeBee. we're glad you like our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl
- Pros mentioned:Picture quality
Great picture & sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great picture quality & sound. I did a lot of comparisons research before deciding which tv to buy & all the reviews were great so I went with the Sony & I’m glad I did. 100% recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephM, we're glad you like the picture and sound quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl
- Pros mentioned:Picture quality
Good after service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an TV with a great picture and great sound. The Google TV system takes some getting used to, but is good. This is 4 stars because my original TV had a line of pixels go out on it, so I had to work with Sony to get a new one. That process was really good, but I shouldn't have needed to go through it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TommyB,
Thank you for the review and we're glad to hear that you like the picture and sound quality of the TV. We're sorry to hear the line pixel issue with your televison and it is unfortunate that the unit had to be returned. If there's something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Picture quality
First purchase 65inch no regrets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly first time getting a 65inch tv and in love with it. The graphics are unbelievable and sound. I have no regrets fully recommending
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaritzaR, Awesome! Thank you for this amazing review of your 65" X80K. We're thrilled to hear you are enjoying the excellent picture and sound quality of this TV. We always strive to deliver the best picture and sound quality with our TVs. Glad to know your investment is worth it. Thank you for the 5-star rating and for choosing Sony! -Jess
- Pros mentioned:Picture quality
A nice Christmas gift!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new tv, bought it as a Christmas gift to myself, been watching one that is a 42 inch, so this one is a 65 inch and love watching it, easy on the eyes also. Best gift i have ever bought myself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carol,
You made the right choice in upgrading to the X80K! We're glad that you are enjoying the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, packed with features. Very responsive OS.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eadams76, That's fantastic! Your satisfaction with the smart Google TV features, excellent picture quality, and amazing performance of your Sony X80K are greatly appreciated. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Picture quality
Sony 65 Inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture and sound on this tv. We are using it outside under a covered patio where there is a lot of light. The picture quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanS, Thank you so much for such an amazing review, and we are so pleased to hear you love everything about your Sony X80K 4K TV! You can place the TV in a covered patio as long as the screen is not exposed to direct illumination or sunlight to get the best picture quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess
Perfect
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing purchase. Exactly what I needed for the family
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SalmanA, Thank you for giving the product a perfect rating! We're happy to hear that you and your family are enjoying your Sony X80K TV! Thank you for choosing Sony, and here's to many more wonderful movie nights together! -Jess
- Pros mentioned:Picture quality
Much needed replacement!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great purchase. Had the tv for a few weeks now. Great picture quality, quick response switching between apps. It has froze switching between inputs a few times but nothing major. Very happy with this tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi E2323,
We are happy you are enjoying the features and picture quality of your new BRAVIA TV. Glad to know you also appreciate the fast responsiveness of Google TV platform when switching between apps and inputs. We're sorry that you've experience some unexpected issues may occur while using your TV. To make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV. A soft reset is also a safe way to troubleshoot minor issues. You can use the TV remote control or TV menu to perform a restart or unplug the TV power cord and plug it back in to perform a power reset. Please refer below for more information.
https://www.sony.com/electronics/support/articles/00114591
In any case that you need our assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We appreciate you and thanks for shopping Sony!
-Jess
- Pros mentioned:Picture quality
Sony 65" television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a Sony 65 inch television. It has an exceptional quality picture, and has easy to navigate system. Thanks Best Buy for recommending this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FrankD, We are thrilled to hear that you like the picture quality of your new Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Tv is amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv and quick delivery.. the image quality for gaming is remarkable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChharanaB, That's great! We're so happy to hear that you had an amazing shopping and customer service experience. We always strive to deliver the best picture and sound quality with our TVs. Thank you so much for choosing the Sony X80K and for taking the time to share your positive feedback. -Jess
- Pros mentioned:Picture quality
TV very good but…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is very good. A little dimmer than my Samsung in the main room, still has a wonderful picture quality. What I didn’t like was that it wouldn’t recognize my Denon receiver for the built in wall speakers. There were a few Sony’s available on its ok list, but I don’t want to spend more money on a new receiver!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AaronB, We are sorry to hear you are having issues with your Sony BRAVIA TV. You can always adjust the brightness and other settings of your TV according to your preference from its Picture Setting: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html. Please make sure to update the firmware of your TV to improve its performance: https://www.sony.com/electronics/support/articles/00119543. You can isolate the issue with the receiver by following the guide here: https://helpguide.sony.net/tv/jusltn1/v1/en-003/04-04_01.html. Despite your concern, it's good to know that you still like your Sony TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Very good sound. Very easy set up. Would definitely recommend this television. Great value for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulS, That's fantastic! We really appreciate your superb review of the Sony X80K. It's wonderful to know that you like the well-integrated features, impressive picture quality, and you find it easy to setup. It sounds like we hit the mark with the X80K. Thank you for the recommendation and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great experience with the BestBuy crew while picking the tv up. The TV has been a great choice and works well. The color is great for the price of the TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dalton, Thank you for the 5-star rating! We are glad to hear that you are happy with your shopping experience with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Gaming TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for the gaming room. My PS5 games look amazing. Recently had it on a LG, didn't look as good as it does now on the Bravia.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christian,
You made the right choice upgrading to the Sony X80K! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
Sony 65 inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Sales associates were very helpful guiding me to purchase the right tv for our best viewing experience and in our budget.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HPLaptop, You made the right choice with this TV! We're really happy you are satisfied with the great customer service and exceptional performance of your new X80K LED 4K Ultra HD Smart Google TV. It sounds like we hit the mark with the X80K. Thank you for purchasing the 65" X80K and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Best TV bought;
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its big enough, without being too big, it makes watching everything very enjoyable; Me and my partner love it; Our cat loves it too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bill,
Thank you for the 5-star rating and we're glad to hear that you're enjoying your new Sony TV. We appreciate the positive feedback and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Good buy. Excellent picture and sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Great price. I just bought this and the picture is excellent. The sound is very good, too. Very easy to set up. I don’t want to invest in super pricey tv’s anymore for a bedroom. This was perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack, We're glad that you love the picture, sound quality and ease of setting up your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. It’s mounted above my fire place and the picture quality is great for the average movie night or football game.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, Amazing! We're very pleased to hear that you love the great picture quality of your Sony X80K. Thanks for choosing Sony! -Sam
- Cons mentioned:Remote control
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good tv for the price . The clarity is good didn’t like the remote as it’s has you going to three steps just to fast forward so I switched it to my direct tv remote. After that the tv was much more enjoyable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaryS, We're happy that you like the reasonable price, impressive 4K HDR picture and smart Google TV features of your Sony X80K. This TV has a new standard remote with simplified buttons for ease of use. We understand your concern about using the fast rewind/fast forward functions conveniently using the TV remote control. If you are inside an app/streaming app, rewind and fast forward can be controlled either by pressing the left or right directional buttons. However, we cannot guarantee if these buttons will also work if you're watching from another source/input device. Thank you for sharing this feedback and for choosing Sony! -Jess