Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $807.99
Clearance
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 1391 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,391 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gaming TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for the gaming room. My PS5 games look amazing. Recently had it on a LG, didn't look as good as it does now on the Bravia.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christian,

      You made the right choice upgrading to the Sony X80K! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Sony 65 inch TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Sales associates were very helpful guiding me to purchase the right tv for our best viewing experience and in our budget.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HPLaptop, You made the right choice with this TV! We're really happy you are satisfied with the great customer service and exceptional performance of your new X80K LED 4K Ultra HD Smart Google TV. It sounds like we hit the mark with the X80K. Thank you for purchasing the 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a TV that was smart & 4K without breaking the bank and I couldn’t be happier with this TV. Great color & picture and is a Sony. You can see the difference between the counterpart Qled.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Boriken, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    CLASSY TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV! Great color with a great picture! Once set up, the remote is easy to use! Looks great in our basement especially watching movies and sports on a big screen. Huge improvement from our last Sony! Great brand!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MusicGrandma,
      Thank you for your kind words! We're really glad you love the great color, amazing picture quality, and ease of use of remote with your new TV. We always strive to deliver the best quality with our products. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tv for the price . The clarity is good didn’t like the remote as it’s has you going to three steps just to fast forward so I switched it to my direct tv remote. After that the tv was much more enjoyable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryS, We're happy that you like the reasonable price, impressive 4K HDR picture and smart Google TV features of your Sony X80K. This TV has a new standard remote with simplified buttons for ease of use. We understand your concern about using the fast rewind/fast forward functions conveniently using the TV remote control. If you are inside an app/streaming app, rewind and fast forward can be controlled either by pressing the left or right directional buttons. However, we cannot guarantee if these buttons will also work if you're watching from another source/input device. Thank you for sharing this feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, strong and well built. I’ve never owned a Sony TV before so this was a good place to start.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyrW, You've made an excellent choice! We are so pleased to hear you like your new X80K and you're enjoying all of the features and capabilities. Also, we're happy that you appreciate the sleek and stylish, with slim bezels that maximize the screen space. At Sony we strive to put forward the best possible products for our customers. Thank you for upgrading to your new Sony X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" Bravia TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality on this 65" Sony TV. The sound quality is great too without using a soundbar. Lots of options to play with to get that perfect picture. Remote is super once you set it up with your system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidF,
      Awesome! We're thrilled to hear your enjoyable experience with the excellent picture, sound, and ease of use of remote with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 inch television

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony television works perfectly. The picture quality is amazing. The remote controls our Apple TV too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyC, That's amazing! We're really delighted you're happy and satisfied with the exceptional picture quality of your new X80K TV and that you can now use only one remote for all you devices. Thank you for upgrading to your new X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great image

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with Sony image for this price! The soundtrack quality is amazing and I don’t need sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eraser, That's wonderful! We're truly delighted to hear you love the outstanding picture and sound quality of this TV. We always strive to deliver the best picture quality with our TVs. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you for purchasing the 65" X80K and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this Tv for my garage, me and my wife are happy with it great for fight nights!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewCaney,

      You made the right choice! We're glad that you and your wife are enjoying the performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Large Screen TV upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the quality and value of this large screen (65 inch) TV. I was looking to upgrade from my (50 inch) TV & I’m glad I made the choice with the Sony model that I purchased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CeeBee. we're glad you like our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with the BestBuy crew while picking the tv up. The TV has been a great choice and works well. The color is great for the price of the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dalton, Thank you for the 5-star rating! We are glad to hear that you are happy with your shopping experience with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!  -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very sharp

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, my Sony has crisp pictures and color. Technicians setup was professional and friendly. They made sure every thing was working properly before they left, they even disposed of the old television. Thank you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi None, Thank you for sharing such an excellent shopping experience. We are glad to hear the installation of this TV turns out extremely well and you are enjoying the superb features and outstanding picture of your new X80K LED 4K Ultra HD Smart Google TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for leaving us such a wonderful review of your 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture & sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great picture quality & sound. I did a lot of comparisons research before deciding which tv to buy & all the reviews were great so I went with the Sony & I’m glad I did. 100% recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephM, we're glad you like the picture and sound quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good buy smart the right size and is very good quality picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's fantastic, MogosH! Thank you for sharing such a wonderful shopping experience. We are delighted to hear that you are very satisfied with your purchase and you are enjoying the excellent picture quality of the TV. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good after service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an TV with a great picture and great sound. The Google TV system takes some getting used to, but is good. This is 4 stars because my original TV had a line of pixels go out on it, so I had to work with Sony to get a new one. That process was really good, but I shouldn't have needed to go through it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TommyB,

      Thank you for the review and we're glad to hear that you like the picture and sound quality of the TV. We're sorry to hear the line pixel issue with your televison and it is unfortunate that the unit had to be returned. If there's something that we can help you with, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A nice Christmas gift!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv, bought it as a Christmas gift to myself, been watching one that is a 42 inch, so this one is a 65 inch and love watching it, easy on the eyes also. Best gift i have ever bought myself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carol,

      You made the right choice in upgrading to the X80K! We're glad that you are enjoying the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv I have ever, the picture and sound quality is excellent. i recommend others to buy this for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VenkatayashwantkumarE, Thank you for sharing such an excellent shopping experience. We're thrilled to learn you feel this is the best TV you've ever owned. Good to hear that you appreciate the outstanding picture and sound quality of this X80K LED 4K Ultra HD Google TV. Thank you for the recommendation and for choosing Sony! Have a great day! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hands down best TV in its category

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Crisp image and super fast processor for switching from app to app. Great gaming capability as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorC, Amazing! We're very happy to hear you like the crisp image, super fast 4K HDR X1 Processor, and great gaming experience with your Sony X80K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony tv is amazing. It has a very clear picture and the sound is very crisp. It is also easy to operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudyA, That's awesome! You definitely made the right choice with this TV. We are delighted to hear you are pleased with the very clear picture and outstanding sound quality this TV delivers. We also appreciate that you find the Google TV features easy to operate and navigate. Thank you for purchasing the 65" X80K and for offering a fantastic rating on the product! -Jess Sony_US