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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1397 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,397 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4k tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome sony 4k tv and great picture quality. And its great you have the option to not have the google tv stuff and just set it up in basic sony tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Seadog, We are happy that you now have an awesome smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product and its functions demonstrate the quality and why Sony is better than other brands

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alvaro, Choosing this TV will definitely be worth it! Thank you for taking the time to write such a superb review of your experience with your Sony X80K LED 4K Ultra HD Smart Google TV! You chose the best TV brand! We're thrilled to hear you are overall pleased with the performance of your Sony X80K. Thank you for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the visual quality and the easy of the setup. Not to mention the main menu setup and shortcuts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ethen, Choosing this TV will definitely be worth it! It's good to hear you like the excellent features, especially the intuitive Google TV platform and 4K HDR visuals of your Sony X80K. At Sony we strive to put forward the best possible products for our customers. Thank you offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV. Just have to fix the colors

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Replacing my Samsung since my wife accidentally broke the living room television. Only issue I have is that I have calibratethe colors. Kind of my beef with all my Sony products. otherwise great for movies, sports and animated movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I'm enjoying the Sony TV.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the picture quality of this new TV. So glad I upgraded to a Sony. Great picture great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanM, You've made an excellent choice! Thank you for upgrading to your new Sony X80K. We are truly happy to hear that it matches your expectations and you like the stunning 4K HDR picture of this great TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase. Enjoy! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great image

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with Sony image for this price! The soundtrack quality is amazing and I don’t need sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eraser, That's wonderful! We're truly delighted to hear you love the outstanding picture and sound quality of this TV. We always strive to deliver the best picture quality with our TVs. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you for purchasing the 65" X80K and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV, easy wall mount, super clear picture. Can't comment on the speaker quality as I use it with external speakers and a receiver. HDMI-eARC works completely without issue with a Sony receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HittR,

      Thanks for sharing your 5-star review and experience with this amazing TV. We're glad that you like the picture quality, HDMI eARC feature, and user-friendly functions of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV and Sound Bar Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound of this Sony TV is excellent. The price we paid for it was very good! The Geek Squad set us up quickly and answered all our questions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DouglaseH, We are thrilled to know that you like the picture and sound quality of your new Sony BRAVIA smart TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, strong and well built. I’ve never owned a Sony TV before so this was a good place to start.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyrW, You've made an excellent choice! We are so pleased to hear you like your new X80K and you're enjoying all of the features and capabilities. Also, we're happy that you appreciate the sleek and stylish, with slim bezels that maximize the screen space. At Sony we strive to put forward the best possible products for our customers. Thank you for upgrading to your new Sony X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Tv!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is my no. 1 recommended TV. Easy to set up and ofcourse great pictures quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RinajoyB, That's awesome! We're really delighted to hear you love everything about your Sony X80K and you are having an enjoyable watching experience with this great TV. Glad to know you find it easy to setup and you like the stunning 4K HDR picture. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 inch television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony television works perfectly. The picture quality is amazing. The remote controls our Apple TV too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyC, That's amazing! We're really delighted you're happy and satisfied with the exceptional picture quality of your new X80K TV and that you can now use only one remote for all you devices. Thank you for upgrading to your new X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hands down best TV in its category

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Crisp image and super fast processor for switching from app to app. Great gaming capability as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorC, Amazing! We're very happy to hear you like the crisp image, super fast 4K HDR X1 Processor, and great gaming experience with your Sony X80K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding picture quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality with Dolby Vision, the detail in the picture is phenomenal, very realistic. I use a sound system, but it also has Dolby Atmos support!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Azza, We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good price good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my humble opinion it seems like an excellent TV for the price you pay, very good image quality, although the sound could be improved

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RafaelB,

      Thank you for sharing such an excellent shopping experience! We're truly glad that you love everything about this TV, especially the excellent picture quality. Good to know your investment is worth it and you're satisfied with your purchase. Designed to complement the sound quality and slimness of the TV with its unique new shape, our X-balanced speaker drives movies and music with clear sound.

      As a suggestion, you can configure various settings related to the TV’s sound such as sound quality and sound mode. Select the appropriate sound setting for your Google TV which best suits you. For more information on how you can enhance your listening experience check the Adjust Sound Settings on your Android TV.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected it to be. Would definitely recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Franco! We're very grateful for this positive feedback! Thank you for this amazing review of your Sony X80K. It's wonderful to hear it meets your expectations and you are enjoying the excellent picture quality. We really appreciate the recommendation. Thank you so much for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv I have ever, the picture and sound quality is excellent. i recommend others to buy this for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VenkatayashwantkumarE, Thank you for sharing such an excellent shopping experience. We're thrilled to learn you feel this is the best TV you've ever owned. Good to hear that you appreciate the outstanding picture and sound quality of this X80K LED 4K Ultra HD Google TV. Thank you for the recommendation and for choosing Sony! Have a great day! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Open box and nice service from best buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an open box that I got, it is the best buy that I got for the $, works perfectly fine. And best buy helped me with the easy buy on the busy thanks giving day

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AkhilK,
      Awesome! We're glad to hear your enjoyable shopping experience. Nice to know you like your X80K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to transport and set-up/mount with great picture quality! Versatile picture settings depending on what you're using the TV for (e.g.: gaming, streaming, etc.).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenneth,

      Amazing! We're glad that you like the picture quality and built-in settings of the TV. It's also great that you had an easy time setting it up. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome large TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love are new Sony TV! Even though the size is smaller (65’) than our last TV (75’) we don’t even notice it! The TV is exceptional!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charpo, Amazing! We're happy that you like the outstanding picture quality and overall performance of your BRAVIA X80K. Your assessment is spot on! The X80K provides exceptional picture quality using the powerful 4K HDR Processor X1 that reduces digital noise and boosts details for lifelike picture quality. Everything feels so real on this 4K Google TV with over a billion colors, excellent contrast, and effortless voice control. Thank you so much for purchasing the 65" X80K and for the 5-star rating! -Jess Sony_US

  • Rated 4 out of 5 stars

    For formal living room

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my formal living room. It’s got great detail and pretty decent viewing angles so any seat can enjoy the current programming. The sleek design looks great mounted on the wall while not in use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexM,
      Awesome! We're glad you found the perfect TV for your living room. Great to hear your enjoyable viewing experience with your new X80K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US