Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1397 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,397 reviews
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 65” Class X80K LED 4K UHD Smart Google TV is a stellar choice for anyone seeking top-notch visuals and seamless smart functionality. With its stunning display and easy-to-use interface, it’s a standout addition to any entertainment setup. Plus, it offers versatility with multiple connectivity options, allowing you to effortlessly connect your favorite devices for an all-encompassing entertainment experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jenny, Thank you for the positive review! We're glad you're enjoying the top-notch picture quality, seamless smart TV functionality, stunning display, intuitive user interface, multiple connectivity options, and overall performance of your Sony X80K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this tv. I originally went into the store looking for something else until I saw this one on display. The quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kh0421, we're glad you love our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Love, love!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially went to BestBuy to get a different TV but the sales associate talked me into this one. This TV is fantastic and I am really happy with my purchase so far!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steph,

      Very nice! We're glad that you're happy with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy Set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works well! I don't think I'll use my Apple TV anymore since this TV has all the apps I need.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CynthiaF,

      Very nice! We're glad to hear that you like the easy setup feature and applications of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the New Sony Tv it’s amazing for Watching movies live games and videos games

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NaamanC, That's great! We're really delighted to hear you love everything about your Sony X80K and you are having an enjoyable watching and gaming experience with this great TV. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv at a good price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image is great quality, sounds good but id definitely would add some type of speaker to it for better deeper sounds if im honest

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AayoAlex, We are glad that you like the qualities of your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value for the Price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is vey clear and bright. The colors are vibrant. It sounds good even without a sound bar. I would purchase again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Love, Thank you for sharing your feedback. We are glad that you like the quality of your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality and sound. Light and durable tv for mounting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HarshilR, we're glad you like the picture and sound quality of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for this price. I recommend to everyone who wants to buy 65” tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sully, Congratulations! You've made an excellent decision in purchasing the KD-65X80K. We're thrilled to know that you are overall satisfied with its exceptional picture quality and superb performance. Thank you very much for recommending our X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Bought at Bestbuy for loft and would going to get same for bedroom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaA, Thanks for the positive feedback! We are happy to hear your purchase went well and your satisfaction with the stunning picture quality and overall performance of this TV. It sounds like we hit the mark with the X80K. Thank you for offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Robert A.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so clear. I feel like I am in a theater. Every day Ivam amazed that it is in my living room!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertA, That's wonderful! We are delighted to hear that you are happy with your Sony X80K and you feel as if you are there in a theater. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you for purchasing the 65" X80K and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What a great picture! I love it. Live events look as if the are in my living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryC, Thank you for this amazing feedback! We're truly happy to hear you're enjoying the impressive performance and superb picture of your Sony X80K and that you feel just like you are there in a live events. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture Quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 65” Sony television blew our minds. The picture definition is out of this world. We couldn’t be happier with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Badmex, Fantastic! We're very happy to hear that the picture quality have exceeded your expectations. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had other brands of TVs and I’m so glad I decided to go with Sony. It has a wonderful picture and the sound is amazing too. No need for a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonnaR, You've made an excellent choice! We're pleased to hear you like the amazing picture and sound quality of your Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my tv

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, it’s big and it has everything I need, I love the HD and the quality, it’s beautiful, i makes me feel like I’m inside the tv!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TeresaM,

      Perfect! We're glad that you are enjoying the size and picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for a good price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good TV. The interface is great, even for the startup process. Everything was easy and the response in navigating the menu is really fast. Picture is great too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonM,
      Perfect! We really appreciate how much you like the great picture quality, User Interface, ease of use and overall performance of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Sony Bravia TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. The install, setup and removal of old TV was excellent. He did it all by himself!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkS, Thank you for sharing such an excellent shopping experience. We are truly happy to hear the installation of this TV turns out extremely well and you are enjoying the features and capabilities of your new X80K LED 4K Ultra HD Smart Google TV. Thank you for leaving us such a wonderful review of your 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beatriz Cortinas

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent picture,good conection,I lake it,good resolution.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's fantastic, BeatrizC! Thank you for sharing such a wonderful shopping experience. We are delighted to hear that you are satisfied with your purchase and you like the excellent 4K HDR and overall performance of this LED 4K HDR TV. Thank you for purchasing the 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are enjoying this new purchase and wish we would have bought it sooner

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyA, Excellent choice! We're happy to hear you and your husband are having an enjoyable watching experience with this great TV. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for purchasing our X80K TV and for giving the product a perfect rating! -Jess Sony_US

  • Rated 4 out of 5 stars

    Better than a budget tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv if you want to maximize price to performance. The backlight is still not up to par with full array panels but the software and snappyness of the interface makes up for that. Would recommend to friends and family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigSexy,
      Thank you for such a great review and recommendation! We're happy to hear you like your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! - Kris Sony_US