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Customer Ratings & Reviews

Your price for this item is $807.99
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Customer reviews

Rating 4.7 out of 5 stars with 1391 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,391 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is vey clear and bright. The colors are vibrant. It sounds good even without a sound bar. I would purchase again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Love, Thank you for sharing your feedback. We are glad that you like the quality of your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. First Sony always had Samsung. Might have to stay with Sony from now on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EddieD, Thank you for this amazing review of your first Sony BRAVIA TV! We're really glad to hear that you are enjoying the superb 4K HDR quality, smart Google TV features and very good performance of the TV. You chose the best TV brand! Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this tv. I originally went into the store looking for something else until I saw this one on display. The quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kh0421, we're glad you love our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Late to smart tv but excited

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held on to my old tv because it was a gift from my mom. I gifted it to my neighbor when I purchased this new smart tv. I’m excited it’s big and the picture is sharp.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenishaW Awesome! We're happy to hear that you like the picture quality of your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best purchase I’ve made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve made this year I really like this TV great picture sound one of the Best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErnieB, You made the right choice upgrading to the Sony X80K! We're glad that you like the exceptional picture and sound quality of the TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Tv. Great sound and amazing picture. More than enough for a living room TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanM, That's fantastic! Thank you for sharing such an excellent experience so far on using your new X80K. We are thrilled to hear that you are satisfied with your purchase and you like the features and overall performance of the TV. We always strive to deliver the best picture and sound quality with our TVs. Good to know the 65" is a perfect size for your room. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Love, love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially went to BestBuy to get a different TV but the sales associate talked me into this one. This TV is fantastic and I am really happy with my purchase so far!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steph,

      Very nice! We're glad that you're happy with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" Class X80K Series LED 4K UHD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful and directed me towards this TV after telling them my needs. Picture is amazing and works great with a PS5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DJTh, Great! We're glad you had an amazing shopping experience and good to know you're enjoying the amazing picture quality and it works seamlessly with a PS5. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for home use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, its a great product. Picture quality is perfect and the TV is responsive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abhipal, Thank you for the wonderful feedback! We're very happy to hear that you like the superb picture quality and responsiveness of your Sony X80K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. We are loving it! Best TV picture we have ever had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TedM, awesome! We're glad you love your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, it’s big and it has everything I need, I love the HD and the quality, it’s beautiful, i makes me feel like I’m inside the tv!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TeresaM,

      Perfect! We're glad that you are enjoying the size and picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the Price. Best Buys customer service helped guide me in the right direction.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlakeW, That's fantastic! We're really glad you're happy and satisfied with the great customer service, and exceptional picture quality of your new X80K LED 4K Ultra HD Smart Google TV. We always strive to deliver the best picture quality with our TVs. Thank you for purchasing the 65" X80K and for choosing Sony! -Jess Sony_US

  • Cons mentioned:
    Backlight

    Rated 4 out of 5 stars

    Better than a budget tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv if you want to maximize price to performance. The backlight is still not up to par with full array panels but the software and snappyness of the interface makes up for that. Would recommend to friends and family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigSexy,
      Thank you for such a great review and recommendation! We're happy to hear you like your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality the TV produces. We’re movie and video game family and it has awesome quality for this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsaacC, Thank you for giving the product a perfect rating! We are glad that you are satisfied with your purchase. Good to hear that you are having an enjoyable watching and gaming experience with your X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing the 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Scott

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Tube videos are clearer sound better had a Vizio that crashed after 4 years. This tv blows it away

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottA, We are happy that you now have a great smart TV with excellent picture and sound quality. You chose the best TV brand this time. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. I love the colors, brightness and sound. Its truly what I expected. We bought an older version which didnt come with a Bluetooth feature. This one is packed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chevellep,
      Fabulous! We're thrilled to hear you love the amazing colors, brightness, sound, and Bluetooth features with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace our LG and doing an in store comparison, the sharpness and colors on this Sony were a lot better than LG, in our opinion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HBIRD58, we're glad you like our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had other brands of TVs and I’m so glad I decided to go with Sony. It has a wonderful picture and the sound is amazing too. No need for a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonnaR, You've made an excellent choice! We're pleased to hear you like the amazing picture and sound quality of your Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I’ve owned so far. Having all the apps available and great picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, Mikey! We are truly happy to learn about your satisfaction with the amazing picture quality and superb Google TV feature of your KD65X80K. Thank you very much for your purchase and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, salesman was very knowledgeable without any pressure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulL, You've made an excellent choice! We're really delighted that you are happy and satisfied with the excellent performance and picture quality of your new X80K TV. It's amazing to hear that you were assisted well by our local dealer. Thank you for sharing such an excellent shopping experience and for choosing Sony! -Jess Sony_US