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Customer Ratings & Reviews

Your price for this item is $807.99
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The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 1391 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,391 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good TV. The interface is great, even for the startup process. Everything was easy and the response in navigating the menu is really fast. Picture is great too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonM,
      Perfect! We really appreciate how much you like the great picture quality, User Interface, ease of use and overall performance of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television !...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It,is a very good television with outstanding picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TroyV,

      Great! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    amazing image

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing image quality and color depth, i love the quality of this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Katrose, That's amazing! We're really delighted you're happy and satisfied with the superb picture quality and color performance of your Sony X80K. It sounds like we hit the mark with the X80K. Thank you so much for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this tv because it was on sale & we did not regret it. It has good picture quality but would recommend a sound bar to improve audio

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bernadette, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Nice TV for a reasonable price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always prefer a Sony when buying a large TV. Their quality is a reasurance for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IndyJohn, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Good TV But Came with Scratch on Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I'm a Sony TV owner and have purchased a number of Sony TVs for nearly 8 years to date, I knew what to expect from this TV as far as what I wanted for my personal use. The TV had one negative issue in that the TV had a scratch on the screen (not cracked though) but not affecting performance of TV, thus far, and the scratch is neither visible when the TV is off (in a room where it's placed based on room lighting) nor can it be seen when the TV set is on. Everything else checks out fine with colors and brightness for TV viewing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBuy2020,
      Thank you for reaching out to us. We really appreciate you for being our Sony valued customer. While we are glad you like your new X80K TV, we're sorry to hear that it came with a scratch on the screen. This is definitely not the buying experience we want you to have.

      Have you tried to contact the store regarding this matter? We'd also like to make sure you are taken care of. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is so clear! The only thing is the volume on speakers not very loud but overall great purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi customerm,

      Fabulous! We are extremely pleased to hear your satisfaction with the amazing picture quality of your KD65X80K. We greatly appreciate your input with the loudness/max volume of the TV speakers. With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, excellent picture and sound. A great value TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RBMDO, Awesome! We're thrilled to hear you like the excellent picture, sound quality, and overall value of your Sony X80K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a secondary tv ( basement ), it seem to meet out needs considering the short time we have used it. Watching a Plasma to this is by far a more enjoyable experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyK,
      Awesome! We're happy to hear your new TV perfectly suits your needs and expectations. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best buy is the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv sharpness is the best expremevblacks and great color. Staff great in helping me pick this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EDDIEmyYETI, That's fantastic! We're extremely pleased to hear TV tailors amazing picture and watching experience to your home. Glad to know you also like the rich colors and smart Google TV features of the TV. We always strive to deliver the best picture and sound quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV - Awesome Picture!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Sony TV. Real pleased with the picture. Sound real good! Worth yhe cost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GlendaN, Awesome! We really appreciate your satisfaction with the exceptional picture and superb sound quality of your new Sony TV. Glad to know your investment is worth it. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Precise and vibrant picture. My brother stopped in and commented on how great a picture it had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SusanP, You made the right choice! We appreciate the 5-star rating and we're glad to hear that you like price point of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV that was on sale! Absolutely love the picture quality and how great the size looks on our tv stand. Definitely was a great investment upgrade!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star ratings, DevinG! We're happy to hear that you are enjoying your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Sister tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv is amazing quality and price I got new soon as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElkinG, Thank you for sharing such an excellent shopping experience. It is wonderful to hear your purchase went well and we've matched your expectations with your new Sony X80K 4K LED TV. Thank you for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this is 85 and 65 inch. Great quality, and picture is great. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JordanP, That's amazing! We're really delighted you're happy and satisfied with the superb smart Google TV features and exceptional picture quality of your new X80K TV. We really appreciate the recommendation. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65” Sony TV and soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65” led tv and sound bar from Sony are always reliable and great quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannyI, Choosing this TV will definitely be worth it! We are extremely pleased to hear you love the superb picture and amazing quality of this great LED TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Also, thanks for purchasing another Sony soundbar. Thank you so much for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google Smart TV is so easy to use. Set up is very simple and is very easy to put together. I would recommend it to everyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brett,
      Perfect! We're thrilled to hear that you are having an easy time using this amazing TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your recommendation and for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item , overall quality , nice definition, colors, blacks . This particular product had burn image, contacted sony, couldn't fixed it, but Sony originals are very quality products

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. If you want clarity, go with a Sony. Picture is excellent. Smart tv function is quick and responsive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lglea,

      Amazing! We're glad that you are enjoying the picture quality and responsiveness of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It was gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my godson and his girlfriend for a. .housewarming gift. I did get yo watch t.v. at there house for christmas eve and pictures was very nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yeswas,
      Wow! This is definitely a great housewarming gift for your grandson and his girlfriend. Nice to know you like the amazing picture quality of the X80K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony! - Kris Sony_US