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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1397 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,397 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality the TV produces. We’re movie and video game family and it has awesome quality for this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsaacC, Thank you for giving the product a perfect rating! We are glad that you are satisfied with your purchase. Good to hear that you are having an enjoyable watching and gaming experience with your X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing the 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not disappointed with this purchase! The picture is crisp and colors are vibrant! It was super easy to set up! I was not disappointed with this purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PamelaM,
      Awesome! We're delighted to hear your enjoyable experience with the crisp picture, vibrant colors and easy setup with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be only about Samsung but this Sony TV blew me away. Picture is perfect, navigation easy, no crashes or network issues. Absolutely amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HamdijaC, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the Price. Best Buys customer service helped guide me in the right direction.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlakeW, That's fantastic! We're really glad you're happy and satisfied with the great customer service, and exceptional picture quality of your new X80K LED 4K Ultra HD Smart Google TV. We always strive to deliver the best picture quality with our TVs. Thank you for purchasing the 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Nice picture. Easy to set up. Paired well with a Sony soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JOOO, Thank you for telling us about your experience with your Sony X80K LED 4K HDR TV. We really love to hear you are enjoying the exceptional picture quality, ease of setup, and it works great with your Sony Soundbar. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for home use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, its a great product. Picture quality is perfect and the TV is responsive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abhipal, Thank you for the wonderful feedback! We're very happy to hear that you like the superb picture quality and responsiveness of your Sony X80K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this tv. Had for about a year now and will buy Sony from now on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexanderM, Thank you for the 5-star rating! Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We are delighted to hear that we've matched your expectations with your Sony X80K so far after owning it for about a year now. At Sony we strive to put forward the best possible products for our customers. Thanks for leaving us such a fantastic review! Our team will definitely be happy to read what you wrote. We hope you still continue to enjoy your TV. Regards, Jess Sony_US

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    I love this TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google Smart TV is so easy to use. Set up is very simple and is very easy to put together. I would recommend it to everyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brett,
      Perfect! We're thrilled to hear that you are having an easy time using this amazing TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your recommendation and for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality and inexpensive. That's Sony!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for being the least inexpensive in the Nation. I've procrastinated about this TV for so long. I love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Peatersam, We are glad that you love your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Tv. Great sound and amazing picture. More than enough for a living room TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanM, That's fantastic! Thank you for sharing such an excellent experience so far on using your new X80K. We are thrilled to hear that you are satisfied with your purchase and you like the features and overall performance of the TV. We always strive to deliver the best picture and sound quality with our TVs. Good to know the 65" is a perfect size for your room. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A lot of TV for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a substitute for an OLED, and I think it represents exceptional value for the price I paid. It’s a high quality device that doesn’t break the bank.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AK77,
      Awesome! We're glad to hear your satisfaction with the X80K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this TV - Excellent picture & easy to use for a non-technical person!! Best Buy Geek Squad is THE BEST!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolW, Awesome! We are so glad to hear that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is so clear! The only thing is the volume on speakers not very loud but overall great purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi customerm,

      Fabulous! We are extremely pleased to hear your satisfaction with the amazing picture quality of your KD65X80K. We greatly appreciate your input with the loudness/max volume of the TV speakers. With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good value in price vs. picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this a good TV in terms of picture quality vs. price. One could spend more or less, but the better picture quality is not worth it to me. I have an external Sony soundbar, so native TV sound is not that important to me. Overall I find this TV good value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ROwen, Great! We're delighted to hear that you like the picture quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best buy is the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv sharpness is the best expremevblacks and great color. Staff great in helping me pick this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EDDIEmyYETI, That's fantastic! We're extremely pleased to hear TV tailors amazing picture and watching experience to your home. Glad to know you also like the rich colors and smart Google TV features of the TV. We always strive to deliver the best picture and sound quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. If you want clarity, go with a Sony. Picture is excellent. Smart tv function is quick and responsive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lglea,

      Amazing! We're glad that you are enjoying the picture quality and responsiveness of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" Class X80 Series 4K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the store. Screen fit perfectly in our living room. Picture is great for movies, TV and sports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EJC1837, That's great! We are happy that you now have a perfect smart TV for your living room. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Easy to install and Smart Google features add alot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Badnews, Thanks for sharing your 5-star review and impressive experience with your Sony X80K TV. We're truly delighted to hear you are enjoying the smart Google TV features, excellent 4K HDR, and you find it easy to setup. We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item , overall quality , nice definition, colors, blacks . This particular product had burn image, contacted sony, couldn't fixed it, but Sony originals are very quality products

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. We are loving it! Best TV picture we have ever had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TedM, awesome! We're glad you love your new TV! Thanks for choosing Sony! ~Earl Sony_US