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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1397 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's amazing picture quality, with many also appreciating its easy setup, convenient size, and brightness. However, some customers have reported issues with connectivity, particularly concerning HDMI and external devices. A few users also experienced concerns regarding durability, black levels, app performance, and gaming performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,397 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65” SONY 4k google TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Functionality is great. Very user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelM, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung hdtv stopped working. The Sony Bravia is smarter (1 cable hook up to sound system, tv remote has options to control sound system also) has a great picture, and the price was nice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi oldNavyStu,
      Perfect! We really appreciate your satisfaction with the amazing picture quality and HDMI-CEC feature of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikeg1990, Amazing choice! We're thrilled to hear that your investment in the Sony X80K TV has paid off. It's wonderful to know that you're enjoying the exceptional picture quality it offers! Thank you for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Well recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity,sound it just you in a movie theater, connect to the Bose sound bar and Bose module sub wow some

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crossroad99rock, Thank you for the 5-star rating! We're very happy to hear you are having an enjoyable watching experience with your Sony X80K and it works perfectly with your audio system. It sounds like we hit the mark with the X80K. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our tv so far. We hung it on the wall with a soundbar and the picture and sound is excellent:

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimD, That's awesome! We're delighted to hear this TV delivers superb picture quality and that it works great with your soundbar. Good to learn you are very satisfied with your purchase. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good upgrade for the 2020s.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good replacement for the 10-ish-years old TV at my mother's house. Plenty of modern features and apps from Google TV for normal television viewing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianT, Thank you so much for choosing and purchasing Sony X80K LED 4K Ultra HD Smart Google TV. We're glad that this TV works fantastic so far at your mother's house and you are enjoying the superb smart Google TV features. The X80K is a great choice for an upgrade. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and perfect quality for price , also works great with ps5 I highly recommend this if your looking to upgrade for a newer tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nba2k, Thanks for sharing your 5-star review and impressive experience with your new X80K TV. It's amazing to know you're having an enjoyable gaming experience with this TV and you like the gaming features that maximizes the potential of your PS5. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    very good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television, the Sony brand did not disappoint me, as always, high quality and praise for the delivery service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EduardoL, Congratulations on getting your new TV. We are glad that you like the TV features and the superb picture quality. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing such a wonderful shopping experience! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound outstanding love love all the special features love the high Definition

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelT, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA and love its especial features. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are so vibrant and the picture quality is incredibly sharp. Hard to beat for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Glenn,
      Nothing makes us happier than hearing about happy customers! Glad to hear you are enjoying the vibrant colors and picture sharpness of your X80K TV. Thanks for the awesome feedback and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this product so far. Great way to spend the afternoon watching favorite tv shows

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PascualS, We're delighted to hear that you love your TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase of TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV! The difference from my last television to this one is astronomical.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenjaminG, Amazing! We're thrilled to hear you like the vibrant 4K HDR picture and great performance of your new Sony X80K. And good to know you've seen the overall improvements of this TV over your previous TV. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good TV. Picture quality is excellent even being a UHD tv. Being a Google based TV, it is great for integration to Google and allows many functions using voice control on Google home and cellphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wizman, That's amazing! We're glad to hear you like the excellent 4K HDR picture quality and you appreciate the featured functions of this Google TV. It's good to know your investment is worth it. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and the amazing sound it has. There’s not one thing I don’t like about it. Happy customer. Great purchas!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanT, We are thrilled to hear that you love your Sony BRAVIA smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - 65" Class X80K LED 4K UHD Smart Google TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up and program. Sturdy construction. Great quality picture, and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackieVAL,
      Many thanks for the 5-star rating! We're really glad that you are enjoying the amazing picture, sound, sturdy built, easy setup and use of your X80K TV. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and great for gaming. The sound is great and the remote works everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigshook, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the tv i was looking for. It's a perfect tv . Colors and pictures bring joy to the family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, Hplaptoptouchscreen! We're glad that you are enjoying your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! - Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works awesome will definitely buy again look great and the clarity is so clear it looks like I’m at the movies thanks Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseR,

      Thanks for the perfect star review! You might be referring to the Sony KD65X80K. We are thrilled to know your satisfaction with the amazing picture quality of this TV. With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you for choosing Sony!

      Best regards,

      Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4 TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I made in a while put them together in my basement

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelJ, Thank you so much for choosing and purchasing Sony X80K LED 4K Ultra HD Smart Google TV. We're glad that this TV works fantastic so far in your basement. Choosing this TV will definitely be worth it! Thank you for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice TV, perfect for the living room or bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MerlinS, Thanks for the wonderful feedback! We're delighted to hear that you are happy with your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US