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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1397 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,397 reviews
  • Rated 5 out of 5 stars

    Sister tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv is amazing quality and price I got new soon as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElkinG, Thank you for sharing such an excellent shopping experience. It is wonderful to hear your purchase went well and we've matched your expectations with your new Sony X80K 4K LED TV. Thank you for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A perfect tool for binge watching entire seasons

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is surprisingly good for a mid range tv. Navigating through the apps is easy, looks clean on the wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephC, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, excellent picture and sound. A great value TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RBMDO, Awesome! We're thrilled to hear you like the excellent picture, sound quality, and overall value of your Sony X80K. Thanks for choosing Sony! -Sam Sony_US

  • Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Replacement TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This TV was a replacement by warranty. Hope it last longer than two years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VickyD, That's great! We're really delighted you're happy and satisfied with the superb smart Google TV features and exceptional picture quality of your new replacement X80K TV. Sony's commitment to customer satisfaction is our top priority. We hope you continue to enjoy the Sony X80K 4K LED HDR TV. Everything feels so real on this 4K Google TV with over a billion colors, excellent contrast, and effortless voice control. Thank you for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Salespersons advise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were originally going to go with a Samsung but our salesperson talked us into the Sony instead. We are so glad he did. We are very pleased with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Proflo, You've made a right choice! You can enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant color and clarity. Easy to navigate apps. Regular updates.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! Thanks for commenting, Whirlpool! We are truly delighted to know that you're satisfied with the amazing picture quality, ease of use, and Google TV updates of your KD65X80K. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEST TV !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Sony TV and we love it! Would recommend Sony TVs to anyone who ask!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmberF, Thank you so much for purchasing your 3rd Sony TV. We're happy to hear you are very satisfied with your purchase and you are enjoying everything about this great TV. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. Thank you for the recommendation and for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv..great service.very happy.got this for the superbowl..great upgrade.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gasman,

      That's great! We're glad to hear that you're happy with your new Sony TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great tv! Would highly recommended to families!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryM, Awesome! Thank you for taking the time to write such a wonderful review of your amazing experience with the X80K LED 4K HDR Google TV. We are extremely pleased your whole family enjoys the superb picture quality and smart Google TV features of this TV. Good to know you're purchase went well. Thank you for the recommendation and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a clear and crisp picture! Love our new tv! It’s a plus that it is a smart tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LaSallie,
      Great! We're thrilled to hear that you are pleased with the picture quality of your new Sony KD65X80K. You can now enjoy watching all your favorite movies and programs. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Smart TV was great until my husband broke the screen putting on led lights. Great Picture and effects!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Camera, Thank you for the 5-star rating! While we're glad you like the great picture quality of your Sony X80K, we regret to hear that the screen is already broken. Unfortunately, the limited warranty of your Sony TV does not cover any kind of accidental or physical damage. You may take your unit to an authorized servicer for evaluation to determine the out of warranty repair options available. For further assistance, please visit our eService website at https://us.esupport.sony.com/support/s/service?language=en_US

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is very good, easy to us, and sound quality good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShirleyR, That's wonderful! We're really delighted you're happy and satisfied with the superb 4K HDR and amazing sound of your Sony X80K. Glad to know you find this TV easy to use. Thank you so much for offering a fantastic rating on the product! -Jess Sony_US

  • Rated 5 out of 5 stars

    Retired corp executive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and has many features I have not been accustomed to. Color is profound and audio is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Besttvever, We are thrilled to know that you like the great picture and easy setup for your new BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Your new BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy another after i bought my 75inch 85k it worked so good and this one lived up to it as well !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello George, We are glad to hear that. You chose the best TV brand. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound quality, This is sony as you expect it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Waseem, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It is a BEST BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and sound. Professional installation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulL, Thank you for sharing such an excellent shopping experience. We are glad to hear the installation of this TV turns out extremely well and you are enjoying the outstanding picture and sound quality. Glad to learn that you were assisted well by our local dealer. Thank you for leaving us such a wonderful review of your 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Size matters! Best in Class for The Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size matters! Just no other way to judge this TV as THE BEST 65" TV for the price you will find!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyS, We are thrilled to hear that your new Sony BRAVIA is the best TV for you. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy representative was very knowledgeable and helped me decide on the best TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArtM, We're really glad you're happy and satisfied with the great customer service. You’re now able to enjoy immersive, engaging cinematic experience in your home. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    What a Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV We bought a Sony TV from Best Buy 18 yrs ago so when this went out we decided to buy another Sony from Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryG, we're glad you like our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent experience with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the quality of the Sony TV we purchased and the Totalteck team who cam out to help install it were excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulainaK, we're glad you like your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US