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Customer Ratings & Reviews

Your price for this item is $807.99
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The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 1391 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,391 reviews
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the money i use it out doors ( not recomended) but works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam, Great! We're thrilled to hear that you are pleased with the incredible performance of your Sony X80K 4K TV. Good to know your investment is worth it. We always strive to deliver the best picture with our TVs. Please be careful on exposing the TV to rain or moisture, direct illumination, or sunlight as it may cause damage. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    What a Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV We bought a Sony TV from Best Buy 18 yrs ago so when this went out we decided to buy another Sony from Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryG, we're glad you like our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tv so easy to used can’t wait to buy it again in a bigger size

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManuelR, Thank you for giving the product a perfect rating! We are glad to hear that you are very satisfied with your X80K Sony 4K LED TV. It's really wonderful to know you are pleased with the overall performance and incredible picture quality of this TV. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Enjoy! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great, especially for a lower priced tv. I definitely recommend this television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello southerngirl, We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great SONY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television has a great picture! I absolutely buying another soon for other room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnF, Thanks for sharing your exceptional experience so far with your X80K 4K HDR TV. The X80K is a great choice for an upgrade. We are extremely pleased to hear you're enjoying the outstanding picture quality and smart Google TV features of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Salespersons advise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were originally going to go with a Samsung but our salesperson talked us into the Sony instead. We are so glad he did. We are very pleased with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Proflo, You've made a right choice! You can enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Satisfactory Buy…!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity, sound, picture, color, everything is just perfect… voice command is on point, I love this TV!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VandhanaC, We are glad that you love your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best picture quality! Would highly recommend plenty of hdmi ports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lori, Thank you for the 5-star rating! We're truly pleased to hear you love the amazing features and various HDMI ports for your AV devices of this TV. Glad to know you are overall satisfied with your purchase. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv sound amazing quality of the image is great love it using my pa5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EnriqueS,

      Amazing! We're thrilled that you like the sound, picture quality, and PS5 compatibility of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product I recommend to buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality we love the picture and how clear and the sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SandroP,

      Thank you for the 5-star rating and we're glad to hear that you love the picture and sound quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture!! easy to understand all it can do! would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonnaD, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for purchasing our 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great TV for the price. Picture quality is great and it moves through the apps fast and smooth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeanI, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this TV for everymoment. Excellent Quality and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AvinG, Thank you so much for sharing your experience so far with your X80K Sony LED 4K TV! It's really wonderful to hear you are pleased with the incredible 4K HDR picture and sound quality of your Sony X80K! You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Retired corp executive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and has many features I have not been accustomed to. Color is profound and audio is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Besttvever, We are thrilled to know that you like the great picture and easy setup for your new BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Your new BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great, haven’t had issues and it’s been a year since we bought it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NataliaK, We are thrilled to hear about your excellent experience so far with your Sony X80K TV! You chose the best TV brand! We always strive to deliver the best picture and sound quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your awesome feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65" Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great picture quality and super sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeanderM, Thank you for taking the time to write such a fantastic review of your experience with your Sony X80K 4K TV! We are extremely pleased to hear you love the exceptional picture and sound quality this great TV delivers. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY BRAVIA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, fair price Customer service answered all of my questions

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MartinL, That's fantastic! We're really glad you're happy and satisfied with the great customer service and exceptional picture quality of your new X80K LED 4K Ultra HD Smart Google TV. Thank you for purchasing the 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Smart TV was great until my husband broke the screen putting on led lights. Great Picture and effects!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Camera, Thank you for the 5-star rating! While we're glad you like the great picture quality of your Sony X80K, we regret to hear that the screen is already broken. Unfortunately, the limited warranty of your Sony TV does not cover any kind of accidental or physical damage. You may take your unit to an authorized servicer for evaluation to determine the out of warranty repair options available. For further assistance, please visit our eService website at https://us.esupport.sony.com/support/s/service?language=en_US

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Sony 65 inch television is so bright. Picture is crystal clear. Colors are vibrant.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Donna, Thanks for sharing your experience. We are happy that you like the picture quality of your new Sony BRAVIA TV. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplicity

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how simple and intuitive the tv is to use & connect. Not over complicated.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Felixxx, That's great! We are really happy to hear you are enjoying the outstanding picture and you like the intuitive Google TV features of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing this awesome feedback and for choosing Sony! -Jess Sony_US