Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1397 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,397 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great TV for the price. Picture quality is great and it moves through the apps fast and smooth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeanI, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice going, picture quality is good sound base are awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FakrulI, The X80K is an excellent choice for an upgrade! It's amazing to hear you appreciate the great features, exceptional sound and picture quality of this TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you for purchasing the 65" X80K and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and affordable. Just what I was looking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonia, Thank you so much for giving the product a perfect rating! It's really wonderful to hear you like the reasonable price and you are pleased with the overall performance and incredible picture quality of your BRAVIA X80K TV! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great SONY

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television has a great picture! I absolutely buying another soon for other room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnF, Thanks for sharing your exceptional experience so far with your X80K 4K HDR TV. The X80K is a great choice for an upgrade. We are extremely pleased to hear you're enjoying the outstanding picture quality and smart Google TV features of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good to 4k ultra graphics so good with my ps5 I recommend if you have a big living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sanjar,
      Awesome! We're glad we were able to give you a good match for your viewing and gaming needs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    #1 in our home

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have 8 tvs, this is now the #1 picture quality of them all. purchased july 29, 2023, no regrets

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WesR, We are thrilled to hear that your new BRAVIA is the number 1 out of your 8 TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great Sony TV

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV!!! Easy to set up and great value. Highly recommend this TV. Thanks for the great deal Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianM, That's amazing! We're really delighted to hear you're happy and satisfied with the great customer service and exceptional picture quality of your X80K LED 4K Ultra HD Smart Google TV. Good to know you find it easy to setup too. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing the 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 in tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Bought this tv to replace a visio tv that I only had 4 months before the picture went out. So no issues with the Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonathanB,
      Thank you for the 5-star rating! We're really glad you love your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    john

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice tv one of the best I have ever bought. I would highly recommend this to anybody who is looking to buy a tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnS, we're glad you like your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is king

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Bravia Sony is all I can say. Great TV. Thanks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasM, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality with a great sound bar. Also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelF, Great! You definitely made the right choice. We're very happy to hear you are having an enjoyable watching experience with your Sony X80K and it works perfectly with your audio system. It sounds like we hit the mark with the X80K. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Exceeded my expectations!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent purchase! Well worth the price and more! Higly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GizoM, That's really cool! Thank you so much for sharing your experience with your Sony X80K! We are delighted to hear it exceeded your expectations and you are enjoying the incredible picture quality, and overall performance of this TV. Good to know your investment is worth it. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the money i use it out doors ( not recomended) but works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam, Great! We're thrilled to hear that you are pleased with the incredible performance of your Sony X80K 4K TV. Good to know your investment is worth it. We always strive to deliver the best picture with our TVs. Please be careful on exposing the TV to rain or moisture, direct illumination, or sunlight as it may cause damage. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Plenty of function. Easily accessed ports. User interface Quality picture without losing lots of sharpness during active scenes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jacob, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Sony no one does it better

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sony will awesome be king in TV I so glad I was able to get this tv at such a great deal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesO, We're glad that you are satisfied with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV-Great Price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price! Quality picture, very sharp and detailed images. Great price as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheDude, That's awesome! We are glad that you like the quality of your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Sony tv

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tv so easy to used can’t wait to buy it again in a bigger size

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManuelR, Thank you for giving the product a perfect rating! We are glad to hear that you are very satisfied with your X80K Sony 4K LED TV. It's really wonderful to know you are pleased with the overall performance and incredible picture quality of this TV. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Enjoy! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    IraR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent picture with clearity that makes watching va pleasure

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IraR, That's fantastic! Thank you for sharing such an excellent experience so far on using your new X80K. We are thrilled to hear that you are satisfied with your purchase and you like the very good performance of the TV. We always strive to deliver the best picture quality with our TVs. Thank you so much for leaving us such a wonderful review of your new BRAVIA TV! Have a great day! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    1st time Sony TV buyer...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whoa!! While the store display model looked great, the picture sharpness and colors looked even better. at home. Five stars !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elsbeth,
      Thank you for such a great review! We're really happy you like the exceptional picture quality of your first ever Sony TV. Your satisfaction means a lot to us. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 inch screen television!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new television and the color is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenleeH,

      Awesome! We're happy to hear that you like the picture color quality of the TV. Thank you for choosing Sony!

      -David Sony_US