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Customer Ratings & Reviews

Your price for this item is $807.99
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Customer reviews

Rating 4.7 out of 5 stars with 1391 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,391 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY set-up and amazing picture. The built-in speakers are meh, but still a very solid tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, great! It's nice to hear that you like the ease of setup and picture quality of our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up great picture and sound! I would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amanda, Perfect! Thank you so much for sharing your experience so far with your Sony X80K LED 4K HDR TV! We are extremely pleased to hear you are enjoying the exceptional picture and sound quality of this TV. Glad to know you find it easy to use too. The X80K is a great choice for an upgrade. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 in tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Bought this tv to replace a visio tv that I only had 4 months before the picture went out. So no issues with the Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonathanB,
      Thank you for the 5-star rating! We're really glad you love your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Television

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for price Store employee very helpful and in making a decision for the right TV for my needs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StellaM, we're glad you like your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, picture quality is nice with no lagging and good TV for gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Rhino55, We are glad that you like the picture quality and performance of your new Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONYFOR EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT Picture, I EXPECTED THAT FROM SONY. SONY IS THE ONLY TV I HAVE OWNED FOR 25 YEARS.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RONSBELIEVEABLE65SONY,

      Awesome! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound are amzing we are loving our new Tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasM, we're glad you like the picture and sound quality of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best picture quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great, only down part is inbuilt android tv, I use it with Apple TV but you need to login to google tv if you need to install any apps on this tv :(.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kail, We are sorry to hear about your concern. Our BRAVIA X80K is a smart Google TV, and a Google account is necessary to enjoy the full features and capabilities of the unit. We take all user input seriously and will make sure your comments reach the appropriate person. Despite your concern, it's good to know that you like the picture quality of your Sony TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazon better than Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture. Hate the operating system. Can't fast forward or rewind. The guide will not pickup programming information for many channels.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BDM1, We're sorry to hear this issue and we understand the need for having a fast forward and rewind controls. Your feedback is extremely important to us and is very much appreciated. If you are inside an app/streaming app, rewind and fast forward can be controlled either pressing the left or right directional buttons and pause/play using the center button of the remote. Please note that we cannot guarantee if these buttons will also work if you're watching from another source/input device. Some sources/input devices will have a built-in fast forward or rewind option within the app.

      As for the no program information on some channels, the TV Guide is a third-party app from Gracenote. Gracenote supplies their own TV Guide data. If you would like more details on content viewed/listened to, it would be best for you to follow up with Gracenote upon your request in order to provide you with these details.

      Despite your concerns, we're happy that you love the incredible picture quality. Everything feels so real on this 4K Google TV with over a billion colors, excellent contrast, and effortless voice control. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Plenty of function. Easily accessed ports. User interface Quality picture without losing lots of sharpness during active scenes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jacob, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and quality of the picture. Would but another Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DLCTAX Awesome! We're delighted to hear that you love the picture quality of your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    1st time Sony TV buyer...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whoa!! While the store display model looked great, the picture sharpness and colors looked even better. at home. Five stars !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elsbeth,
      Thank you for such a great review! We're really happy you like the exceptional picture quality of your first ever Sony TV. Your satisfaction means a lot to us. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These google TVs are great and easy to use! Will definitely be buying another and highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Etrout89, we're glad you like our product! With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Looks excellent hanging on the wall instead of sitting on a huge piece of furniture like the old one. Easy to operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClaytonjO, Thank you for telling us about your experience with your BRAVIA X80K. We're truly glad you like the ease of use as well as its outstanding picture quality and it looks great hanging on the wall. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the TV. Good size, good picture good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeorgeG, Awesome! We are extremely pleased to hear it matches your expectations and you like the incredible picture and sound quality this TV delivers. It sounds like we hit the mark with the X80K. Thank you so much for purchasing our 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new 65" Sony television. It's very user friendly. Beautiful picture...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GaleG, We are glad that you are very happy with your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Reasonable price and reasonable clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv fits our needs- we sit anywhere from 6 to 16 feet away and the size was just right. Clarity was good enough- Recently produced movies look great- the older ones and older tv shows are nothing special. I would order it again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello karen, We are happy that you now have a smart Google TV that fits with your needs. Your new BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. You can always adjust the picture quality of your TV according to your preference: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good television with good quality, image and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MassielM, Awesome! Thank you for taking the time to write such a wonderful review of your experience with your new X80K LED 4K Ultra HD Smart Google TV! We are extremely pleased to hear you love the exceptional picture and sound quality this TV delivers. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you so much for purchasing our 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv works great great picture sound works well with the Sony system we had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebraT, We are glad that your new BRAVIA works great with your current system. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is my second tv from sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever. Love the picture and brilliant screen and the app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeL, Perfect! Thank you so much for giving the product a perfect rating! We really love to hear you are having an enjoyable experience with your new X80K LED 4K Ultra HD Smart Google TV. It's amazing to know you like the exceptional picture and you feel this is the best TV that you've owned. Thank you for your purchase and for trusting Sony -Jess Sony_US