Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1397 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,397 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great, haven’t had issues and it’s been a year since we bought it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NataliaK, We are thrilled to hear about your excellent experience so far with your Sony X80K TV! You chose the best TV brand! We always strive to deliver the best picture and sound quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your awesome feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Big picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the TV at a great price, It was easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the 5-star rating and review, JBee. We are extremely happy to hear that you like the reasonable price, smart Google TV features, and you find it easy to setup. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Reasonable price and reasonable clarity

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv fits our needs- we sit anywhere from 6 to 16 feet away and the size was just right. Clarity was good enough- Recently produced movies look great- the older ones and older tv shows are nothing special. I would order it again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello karen, We are happy that you now have a smart Google TV that fits with your needs. Your new BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. You can always adjust the picture quality of your TV according to your preference: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Looks excellent hanging on the wall instead of sitting on a huge piece of furniture like the old one. Easy to operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClaytonjO, Thank you for telling us about your experience with your BRAVIA X80K. We're truly glad you like the ease of use as well as its outstanding picture quality and it looks great hanging on the wall. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv sound amazing quality of the image is great love it using my pa5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EnriqueS,

      Amazing! We're thrilled that you like the sound, picture quality, and PS5 compatibility of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Simplicity

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how simple and intuitive the tv is to use & connect. Not over complicated.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Felixxx, That's great! We are really happy to hear you are enjoying the outstanding picture and you like the intuitive Google TV features of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing this awesome feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best picture quality! Would highly recommend plenty of hdmi ports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lori, Thank you for the 5-star rating! We're truly pleased to hear you love the amazing features and various HDMI ports for your AV devices of this TV. Glad to know you are overall satisfied with your purchase. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv it has an awesome picture quality and I paid next to nothing for it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LutfiyyahW, Thanks for the positive feedback! We are happy to hear your purchase went well and you are enjoying the excellent picture quality of your X80K LED 4K Ultra HD Smart Google TV. We are also thrilled to know you feel this is the best TV that you've owned. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv so far

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever! The picture is great and you can browse easily through all apps Only thing is the remote control looks very cheap and small hides every where

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ana99,

      Thanks for sharing your review and experience with the X80K. We're glad that you like the picture quality and Google software of the TV. Your feedback about the remote is greatly appreciated.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV for the money.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been excellent over the last year. Picture is great in our bright window filled family room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidK, We are glad that you now have an excellent smart Google TV for your family room. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It more likely same oled result it has clear picture and such nice resolution

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Meedo, Thanks for giving the product a perfect rating and amazing experience with your Sony X80K TV. We're truly happy to hear you are enjoying everything about this TV, especially the exceptional picture quality and excellent performance too. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv and sound bar review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV! Great pic and sound bar is great! Price was grea, too! Definitely worth buying!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JeanetteK, We are happy that you love your Sony BRAVIA 4K smart TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Television

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for price Store employee very helpful and in making a decision for the right TV for my needs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StellaM, we're glad you like your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good foe the deal i got. I like the tv better the first one i returned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Johnnie! We're thrilled to hear you are overall pleased with the performance of your Sony X80K. We always strive to deliver the best picture with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Only a Sony

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Sony. Only tv I’ll own. Beautiful color and crystal clear picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Redleg, You made the right choice with this TV! We really love to hear you are enjoying everything about this great TV and you like the beautiful colors and amazing picture quality this TV delivers. You chose the best TV brand! Thank you for purchasing the 65" X80K and for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY BRAVIA

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, fair price Customer service answered all of my questions

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MartinL, That's fantastic! We're really glad you're happy and satisfied with the great customer service and exceptional picture quality of your new X80K LED 4K Ultra HD Smart Google TV. Thank you for purchasing the 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good tv and its quality is amazing in picture grapics and detailing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasH, Thanks for this positive feedback We are thrilled to hear you are satisfied with your purchase and you are enjoying the superb picture quality of your new Sony X80K TV. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" Smart TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very much. Excellent picture, comes with lots of apps. Basically very easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimmyC, That's great! We are glad that you like your Sony BRAVIA very much. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv worth waiting when it got delivered such a great tv for my game room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasM, Thank you for sharing such an excellent shopping experience. We are glad that you are satisfied with your purchase. Good to hear that you are having an enjoyable gaming experience with your X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product I recommend to buy again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality we love the picture and how clear and the sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SandroP,

      Thank you for the 5-star rating and we're glad to hear that you love the picture and sound quality of the TV. Thank you for choosing Sony!

      -David Sony_US