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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1397 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,397 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family is really loving this tv in the living room. Decided it was time for an upgrade from my Bravia from 2009. Lol! Next level

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kris, That's awesome! We're very happy to hear to hear that your while family are enjoying this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    very good product I recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product I recommend very good product I recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarineA, Thank you so much for sharing your impressive experience so far with your Sony X80K 4K TV! It's really amazing to hear you are enjoying the exceptional picture quality and overall performance of your new BRAVIA TV. We always strive to deliver the best picture with our TVs. Thank you for the recommendation and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality TV image is amazing I wish the response time on the remote was a bit quicker.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hendo, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is my second tv from sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever. Love the picture and brilliant screen and the app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeL, Perfect! Thank you so much for giving the product a perfect rating! We really love to hear you are having an enjoyable experience with your new X80K LED 4K Ultra HD Smart Google TV. It's amazing to know you like the exceptional picture and you feel this is the best TV that you've owned. Thank you for your purchase and for trusting Sony -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good television with good quality, image and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MassielM, Awesome! Thank you for taking the time to write such a wonderful review of your experience with your new X80K LED 4K Ultra HD Smart Google TV! We are extremely pleased to hear you love the exceptional picture and sound quality this TV delivers. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you so much for purchasing our 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, great quality and great everything. Love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmayaT, That's awesome! We are thrilled to hear that you are thoroughly enjoying your new Sony BRAVIA X80K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. It's sounds like we hit the mark with the X80K. Thank you for your purchase. Enjoy! -Jess Sony_US

  • Rated 5 out of 5 stars

    Excellent TV!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Fast, unlike the new LG I bought. Google TV as is a game-changer. The user interface is intuitive, making it easy to navigate through apps, streaming services, and live TV. The Google Assistant functionality is a handy addition; voice commands allow me to control the TV, search for content, and even interact with other smart devices in my home seamlessly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HaidarM, That's fantastic! We're extremely happy to hear you are enjoying the incredible 4K HDR picture quality and intuitive smart Google TV features of your Sony X80K TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony x80

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv love the image quality looks sleek great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ZacharyW, We are happy that you like the picture quality of your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself has been great, but we've had occasional issues with software updates and it properly syncing with Chromecast.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bas13,

      Thanks for commenting. While we are glad to hear about your satisfaction with the superb performance of your KD65X80K, we are really sorry if you're experiencing some issues. This is definitely not the news we'd like to hear from you. Regarding the software update, the following article may help resolve your issue:
      https://www.sony.com/electronics/support/articles/00078806

      Should you need more assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and i love my tv, it is awesome and looks and sounds amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardS, We are glad that you love your Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has the best picture quality of any of our previous tv’s. This tv doesn’t disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Colbyjack, we're glad you like the picture quality of our product! With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony makes good tvs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good. Connectivity is good. Sound quality is ok. All in all Sony still makes a good quality television. No complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey Bubba4822,

      Thanks for commenting! You've made a great choice! We are very happy to know about your satisfaction with the amazing performance of your KD65X80K. With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy buy best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bet tv ever great quality picture is awesome and id recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesR, Thanks for sharing your experience so far with your new 65" X80K TV. You definitely made the right choice! We're thrilled to hear you feel this is the best TV that you've owned and you're enjoying the outstanding picture and sound quality. At Sony we strive to put forward the best possible products for our customers. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OUR NEW TV IS FABULOUS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QUALITY PICTURE AND APPS A GREAT PRICE MADE IT AN EASY DECISION TO BUY

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gift, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!  -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great hd quality for movies & gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and perfect for gaming , looks great on the wall too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sheerah, We are glad that you now have a perfect smart TV for your gaming console and movie nights! Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Love the quality, sound and how easy it is to manage.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanteF, Thanks for giving the product a perfect rating and amazing experience with your Sony X80K TV. We're truly happy to hear you are enjoying everything about this TV, especially the smart Google TV features, exceptional picture quality and excellent performance. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great purchase, I could enjoy a lot of movies and series on high quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LuzR, We are glad to know that you are enjoying a lot of movies with your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome imaging great tv colors vibrant and quick response to remote command

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonaldT, We are thrilled to know that you like the picture quality and performance of your Sony BRAVIA TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy your games! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A Great TV for the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the most expensive Sony TV, and, for the money, it is a great buy. I've been very pleased with it.I recommend it to anyone who wants a large screen without breaking the bank.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi veritasffg, We're glad to hear that you chose this BRAVIA X85K 4K HDR LED TV. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for the recommendation. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Entertainment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv!******************************************+

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamL, You've made an excellent choice! Thank you for upgrading to your new Sony X80K. We are truly happy to hear you're satisfied with your purchase and it matches your expectations. Thank you for choosing Sony! -Jess Sony_US