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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1397 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,397 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 65” led tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, decent sound quality, price was very reasonable for everything you get in this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesA, we're glad you like the picture and sound quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good quality tv staff at Best Buy helped choose the best for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaulG,

      Amazing! We're glad that you are enjoying the picture quality of the TV. It's also great that you were assisted professionally. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture Sony is my favorite brand…………………………..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smells1, Thank you so much for sharing your experience so far with your Sony X80K 4K TV. We're truly delighted that you love the amazing features and you are enjoying the exceptional 4K HDR picture quality of this TV. You chose the best TV brand! Thank you for sharing such a wonderful shopping experience and for commending Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 highly recommend really enjoyed this tv get if you can

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QueitrellP, Awesome! We're glad you're enjoying your new Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good quality of pictures better than any brand

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JovenL, Excellent! Good to know you're satisfied with your purchase! We're thrilled to hear that you feel the Sony X80K has the best picture quality when comparing to other TVs in the market! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Thank you for purchasing the 65" X80K and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - 65" Class X80K Series LED 4K HDR Smart

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was one of the greatest TV. I recently bought that and I like the size and smart functionality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zoljargal,
      Thank you so much for such a great review! This is definitely one of the best TV in the market. We're really glad you like the size and smart features of the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs I have ever purchased. Picture is outstanding, sound is great would highly recommend this tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Firetv,

      That's very nice to hear! We're glad you like the picture and sound quality of the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    My 65’’!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up - even I could! Ok it literarily sets itself up!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AyodiranA, We're very grateful for this positive feedback! Thank you for this amazing review of your KD-65X80K. It's fantastic to hear it meets your expectations and you are enjoying the excellent picture quality. Good to know you easily setup this TV as well. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Google shouldn’t be in your tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but most of the set up is not appreciated or necessary.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidH, Thank you for the 5-star rating! At Sony, we are always looking to improve our product quality and features. We have noted your input about the Google TV OS setup and will be sure to forward this feedback to the appropriate department.
      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV. Easy setup, amazing quality and at a great price. We have only had the tv a month and so far its good. I’m not impressed with the sound quality so I would recommend a good sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angela,

      We're happy that you love your new Sony X80K and you like the ease of setup, reasonable price, and superb picture quality. We appreciate your feedback regarding the TV audio quality. Designed to complement the sound quality and slimness of the TV with its unique new shape, our X-Balanced Speaker drives movies and music with clear sound. As a suggestion, you can configure various settings related to the TV’s sound such as sound quality and sound mode. Select the appropriate sound setting for your Google TV which best suits you.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for your feedback and for choosing Sony!
      -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I m hapoy get this tv , this is one my best tv among all smart tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LobsangK, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!  -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture, sleek look and easy to operate!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeviD, Thank you for the 5-star rating! We're happy to hear you are overall pleased with the performance of your Sony X80K TV and you lik the clear 4K HDR picture and sleek design. Thank you for purchasing the 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with amazing colors and sounds. Easy to hook up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jenn, That's amazing! You definitely made the right choice with this TV. We are thrilled to hear about your wonderful experience so far with your X80K LED 4K Ultra HD Smart Google TV. We're also glad to hear you appreciate the impressive colors, sound quality and you find it easy to setup. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture quality is great. Vibrant colors and audio is good and loud

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nina, Awesome! We're glad that you like the picture and sound quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture! Just the right size for my family room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tvinholmen, That's cool! We're extremely pleased to hear our X80K 4K HDR TV meets your needs, and expectations! We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for giving the product a perfect rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instal led byGeek Squad Excellent work great tv picture and features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello gumby, Thanks for your feedback. We are glad that you like the picture quality and features of your Sony BRAVIA TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV for Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and well packed to prevent any possible damage.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AMLe, That's amazing! We're really glad you're happy and satisfied with the great customer service. Good to hear your purchase went well and you like the superb picture quality of your X80K LED 4K Ultra HD Smart Google TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for sharing such a wonderful shopping experience! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV and great installation by Best Buy. I'm very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SalvatoreC, Thank you for sharing such an excellent shopping experience. We are happy to hear the installation of this TV turns out extremely well and you are enjoying the features and capabilities of your new X80K LED 4K Ultra HD Smart Google TV. Glad to know you are very pleased with your purchase. Thank you for leaving us such a wonderful review of your 65" X80K and for choosing Sony! -Jess Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT PRODUCT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and Great price, Love this TV and would recommend it to everyone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnC, Thank you for the amazing review! We're glad you love your new Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality. This tv has a better picture and sound than the Roku.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TracyMartin1960,

      We're glad to hear that you love the picture and sound quality of the Sony television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -David Sony_US