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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1385 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,385 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY 65 INCH TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV - picture is crisp and so clear. We love it. Thank you SONY

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SHAYNA, That's fantastic! You definitely made the right choice with this TV. We're thrilled to hear you are enjoying the superb picture quality and smart Google TV features of your X80K. We always strive to deliver the best picture with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing the 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for money. Quality is amazing! Very high definition.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi icrisostomo, Perfect! We're glad you like the overall quality and value of your Sony X80K. Your recommendation means a lot to us! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.nice pictures, quality.my daughters love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hasan, Awesome! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony smart tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Nice tv good definition I can see it clearly I love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LizbethR, Choosing this TV will definitely be worth it! Thank you for taking the time to write such an amazing review of your experience with your X80K LED 4K Ultra HD Google TV! We are extremely pleased to hear you are enjoying the features and excellent picture quality this TV delivers. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a while to review. This was a great balance of price and quality. Out on the patio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony worth Google tv it's a solid choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the tv has been amazing for our needs. It's not 120hz, but it's plenty good enough for how much we sit and watch tv. Having Google built in makes life easy for our home system and no extra remotes are needed. Sound is adequate, but eventually will look into a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BradleyH, That's amazing! We're really delighted you're happy and satisfied with the superb smart Google TV features and exceptional performance of your new X80K TV. Glad to know you appreciate that you can now use only one remote for all you devices. Thank you for upgrading to your new X80K and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia 65” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bravia TV is perfect! I was skeptical because I have always had Roku tvs But I must say that this TV is out performing my expectations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Perfection, we're glad you like our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony 65’ TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally loving my new TV , great color as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Island1414, Amazing! We're very happy to hear you love the great colors of the Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    My new 65" Sony TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the TV is great to have. The picture quality is very good with HD reception.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LarryH, Great! We are delighted to hear your satisfaction about the amazing picture quality and very good upscaling performance of your new Sony TV. Thank you for choosing Sony and enjoy! -Jess Sony_US

  • Rated 5 out of 5 stars

    Fantastic result for song led

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing results Sony is the best ever .. I happy alwayz when I buy Sony product I belive never other product comparison for Sony products ❤️❤️❤️

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NabeelH, awesome! We're glad you love your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my TV. Sony’s old one of the greatest TVs have been made. You will enjoy your TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, Kia1234! We're glad that you love your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great gaming TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV, perfect for my room and my gaming set up!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JRA1980, We are happy that you now have the perfect smart TV for your gaming set up. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy your games! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excelent tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a really good tv so far i have wacht a lot of movies and soccer world cup game. Nice 4k tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ArmandoRodriguez, We are glad you are having a great time with your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Newtv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great and crystal clear. I love this tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbbieP,
      Awesome! Nice to hear you love the excellent picture quality of your new TV. Our customers satisfaction is very important to us. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I’m very happy with my new TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benji5, We are thrilled to hear that you are very happy with your Sony BRAVIA TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing. Sports have been the only thing on lately, but that’s okay:)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WhitneyL,
      Thank you for the 5-star rating! We're glad to hear you like the amazing picture quality of your new TV. However, we are sorry if you are having problems when watching sports. Allow us to help and make this a better experience for you. For us to better assist, could you provide more information of the issue? May we contact you to help? If so, please email the below information to [email protected]:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We apologize for the inconvenience and thanks again for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, a good quality image. excellent price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Moreno, We are happy that you like the quality of your Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this TV, you can tell sony does a very good job fron the moment you unbox the product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pdunka, Perfect! We're glad that you are impressed with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is really excellent and has a good quality!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, KleverB! We are happy that you now have a perfect smart TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cam&Halle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avatar 2 was great ! Service was easy and quick really helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cameron, we're glad you had a great experience with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

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