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Customer Ratings & Reviews

Your price for this item is $807.99
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Customer reviews

Rating 4.7 out of 5 stars with 1391 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,391 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Perfect for apartment size

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Fantastic! Thank you for the perfect star review, Nvd12! We are really delighted to hear you are happy and satisfied with the amazing picture & sound quality of your new KD-65X80K.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the sound can be adjusted on the sound bar to be compatible with this On-The-Go tv it will be a great purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardW,
      Thank you for your time writing this review. While we are glad you like the X80K TV, we're sorry to hear some issues that you are having when adjusting the sound on the soundbar. May we know the brand of your soundbar and connection method to the TV? What is the remote you are using when adjusting the sound? For better assistance, please provide additional information of the issue.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture great quality 5 stars all the way around

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bravia,
      Thank you so much for an amazing review! We always strive to deliver the best picture quality with our TVs and we're really glad to hear your satisfaction with the unit. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Nice to watch tv with good quality sound and image

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TV123,

      Thank you for the 5-star rating! We're glad you like the picture and sound quality of the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV and i will bay another one soon for my bedroom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amouka, Great! We're thrilled to hear that you love the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the TV. The picture quality is better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shereen,
      Awesome! We're glad you like the incredible picture quality of your new TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tvs igot .I got the 55 and the 65' SONY Bravia.These TVS will last forever. The one im replacing is the same brand but from 20yrs ago. It still works fine

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, DebraJ! We are thrilled to hear your satisfaction with the durability of your Sony TV and amazing performance of your new KD65X80K. Thank you very much for the perfect star review, and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV, has a great picture, sound . we enjoy it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jack,
      Perfect! We're glad to hear your enjoyable experience with the amazing picture and sound quality with your new TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Itawa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Great picture clarity and color

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Itawa, That's great! We are glad that you like the picture quality of your new Sony BRAVIA LED TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far great, only a few hours of use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a few hours of viewing but beautiful picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OldNavyMan,
      Thank you for sharing your great experience with your new X80K TV! Nice to know you are enjoying the amazing picture quality of the TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Amazing screen, good Sound from TV alone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is as advertised, great screen. If you are looking for high end sound like LG TV you will need a sound bar or surround sound system. Sound is nice from TV, but not as nice as LG out of the TV alone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeeH, That's cool! We're extremely pleased to hear our X80K 4K TV meets your needs and expectations! We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Sony - 65" X80X Series LED 4K HDR Smart Google TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia has good picture quality. However, I'm very dissatisfied with the delay in powering on the TV from the remote. It's ridiculously slow. The remote itself is poor quality, especially in comparison to the LG TV remote that was ergonomic and fit nicely in the palm of the hand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Laurie,

      Thank you for the review and we're glad you like the picture quality of the TV. We're sorry to hear the remote delay issue. There might be a problem with your remote control. Please try to replace the batteries to isolate the issue. Also, make sure you are within 3-10 feet of your device and pointing the remote control at the IR sensor of the device.

      More details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00006827

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best But Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    Sony - 65" Class X80K Series LED 4K HDR Smart Goog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - 65" Class X80K Series LED 4K HDR Smart Google TV is of good quality. I recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacqS,
      Thank you for such a great review and recommendation! We really appreciate your satisfaction with your new TV. We always strive to deliver the best quality with our products. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great pic. Some technical issues. Likely not th.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for Geek Squad to help determine why there is excessive buffering and interruption. It has been to be some reason beyond my ability to fix. Sales person did great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nice,

      Thank you for your feedback on your Sony X80K. We're truly glad that you like the exceptional 4K HDR picture this TV delivers. We're sorry you've been running into some difficulties. We would like to know a little bit more detail about the situation you faced with the TV. In the meantime, if the Internet streaming videos stop, pause, or buffer during playback, refer to the following link for some troubleshooting steps on how to resolve this issue.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00013427

      Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your TV has a 1-year warranty from the date of purchase.

      For us to better assist you, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X80K:

      Thank you for your purchase and for choosing Sony!

      Regards,
      Jess Sony_US

  • Rated 4 out of 5 stars

    Living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the tv in my living room area and is good tv and perfect size

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PedroM, we are delighted to hear the Sony - 65" Class X80K has been an excellent choice for you! The intelligent TV processing technology powered by 4K HDR Processor X1 delivers picture quality full of rich colors and detailed contrast. We hope you continue enjoying your new TV and thank you for choosing Sony! Regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Excellent picture and sound. I had another brand prior to this one and this TV is so much batter

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vinrugg, We are glad that you are happy with the picture and sound quality of your new Sony BRAVIA. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with install and picture clarity. Would buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gordo, We are glad to hear that you are pleased with the picture quality of your Sony BRAVIA. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to install. We had this big tv delivered. Thank you to the tech at the store that made this recommendation. Only thing that could be improved is the sound must be turned up to clearly hear the voice. Voice should be clear at all sound levels.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyJJ,

      Thanks for sharing your review and experience with the X80K. We're glad that you like the picture quality of the TV. It's also great that you were assisted professionally. We also appreciate your feedback about the TV's sound quality. You do have the option to adjust the sound settings of the TV to tailor-fit the sound quality to your needs. Please refer to this link for more information:

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_04.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product clear screen smooth menu fast loading screen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wallace, Thank you for taking the time to provide such an amazing review of your experience with the Sony X80K 4K Ultra HD Smart Google TV! We are thrilled to hear that you are enjoying your viewing experience with this exceptional television. It's wonderful to know that you find the Google TV interface intuitive and appreciate the stunning 4K HDR picture quality it offers. You truly made an excellent choice in selecting the best TV brand! We appreciate your purchase and your 5-star rating. -Jess! Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 65

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a nice picture and easy access to Netflix and YouTube and lots of other streaming apps

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ALNICO, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY. ~Earl Sony_US