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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1385 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,385 reviews
  • Rated 5 out of 5 stars

    〽️ nati champs!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful on finding what I was looking for. Immediately brought out product. Male employee who helped me inside the store helped me load product into the bed of my truck in single digit temps with a short sleeve shirt on!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeT, That's amazing! We're really glad you're happy and satisfied with the great customer service, smart Google TV features, and overall performance of your new X80K LED 4K Ultra HD Smart Google TV. Thanks for purchasing the 65" X80K. We really appreciate the 5-star rating and thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Great budget tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality built tv. Very fast operating system, picture quality is good nothing mind blowing. And at a great price! Does what I need it to do! Tv speakers are a little weak when playing music videos. Sound bar and sub would fix that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Htdswitch, we're glad you like our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Clear Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, sound and connectivity options…..Lifetime SONY customer!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SONYDevotee, Thank you for the 5-star rating! We are glad to hear that you are enjoying your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" 4k TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great rich looking picture. I am very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamuelR,
      Thank you so much for taking the time to leave an excellent rating! Your satisfaction with the incredible picture quality is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother in law loves it. Size works great with her room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CrystalH,
      That's very sweet of you on getting your mother in law a brand-new TV. This is definitely a great Christmas present for her. Nice to know she loves her new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Enjoy the Sony tv!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Sony tv has a good picture and was a good purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KitM,
      Terrific! We're delighted to hear your enjoyable viewing experience with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality nice picture all kinds of extras love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grumpy,
      Wow! We're pleased to hear you love the quality and everything about your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sarasota, Fl. Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with our purchase of the 65” Soni Smart TV - purchased one day in January and had it installed the next day. An outstanding contracted service installed - such excellent customer service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaYohoCondo, We are thrilled to hear that you are so pleased with your new Sony BRAVIA 4K smart Google TV. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I just had too have a new TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just outstanding I love my new Sony TV , the picture is great !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charisse,
      Awesome! We're glad you love your new X80K TV especially for its outstanding picture quality. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV .. no matter which Sony it is.. its a Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottH, We're glad that you love the TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikeg1990, Amazing choice! We're thrilled to hear that your investment in the Sony X80K TV has paid off. It's wonderful to know that you're enjoying the exceptional picture quality it offers! Thank you for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great picture and sound ! Very pleased!! Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abaker,
      Perfect! We're happy to hear you love the amazing picture and sound quality with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its is exceptionally a great t.v. Best but has all the great deals,customer service,etc.i get all my stuff from there

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManwellH, That's great! We're really glad you're happy and satisfied with the great customer service, and exceptional picture quality of your new X80K LED 4K Ultra HD Smart Google TV. It sounds like we hit the mark with the X80K. You chose the best TV brand! Thank you for sharing this fantastic feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony Google TV 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy & Satisfied Watching my Favorite Show. Sony Tv very reliable, Good color resolution & Borderless.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PedroP,

      That's great! We're glad to hear that you're happy with your new Sony TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Rated 5 out of 5 stars

    best deal for so many features in one TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a wonderful X89K series. Best LED display comes with Smart Google TV. Sound is also nice. Great deal for so many features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BuntyKher,
      Awesome! We're really happy you are enjoying the outstanding picture, sound, and features of your new TV. With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Very good upgrade for the 2020s.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good replacement for the 10-ish-years old TV at my mother's house. Plenty of modern features and apps from Google TV for normal television viewing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianT, Thank you so much for choosing and purchasing Sony X80K LED 4K Ultra HD Smart Google TV. We're glad that this TV works fantastic so far at your mother's house and you are enjoying the superb smart Google TV features. The X80K is a great choice for an upgrade. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this product so far. Great way to spend the afternoon watching favorite tv shows

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PascualS, We're delighted to hear that you love your TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Awesome pictures and easy to navigate. Sound is good. Setup was a breeze. You will not regret it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryMane,
      Awesome! We really appreciate how much you love the exceptional picture, sound, easy navigation and setup with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    very good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television, the Sony brand did not disappoint me, as always, high quality and praise for the delivery service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EduardoL, Congratulations on getting your new TV. We are glad that you like the TV features and the superb picture quality. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing such a wonderful shopping experience! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony TV X80K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good TV for daily use. A purchase that won’t hurt your pocket!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Prashant, Choosing this TV will definitely be worth it! We are happy to hear your purchase went well and you are enjoying the exceptional picture quality of your X85K 4K LED TV. Thank you for your purchase and for choosing Sony! -Jess Sony_US

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