Customer Ratings & Reviews
- Model:
- KD65X80K
- SKU:
- 6499677
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Sony - 65" X80X Series LED 4K HDR Smart Google TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Bravia has good picture quality. However, I'm very dissatisfied with the delay in powering on the TV from the remote. It's ridiculously slow. The remote itself is poor quality, especially in comparison to the LG TV remote that was ergonomic and fit nicely in the palm of the hand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Laurie,
Thank you for the review and we're glad you like the picture quality of the TV. We're sorry to hear the remote delay issue. There might be a problem with your remote control. Please try to replace the batteries to isolate the issue. Also, make sure you are within 3-10 feet of your device and pointing the remote control at the IR sensor of the device.
More details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00006827
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best But Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Picture quality
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV and i will bay another one soon for my bedroom
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amouka, Great! We're thrilled to hear that you love the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
Sony - 65" Class X80K Series LED 4K HDR Smart Goog
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony - 65" Class X80K Series LED 4K HDR Smart Google TV is of good quality. I recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacqS,
Thank you for such a great review and recommendation! We really appreciate your satisfaction with your new TV. We always strive to deliver the best quality with our products. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Excellent picture and sound. I had another brand prior to this one and this TV is so much batter
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vinrugg, We are glad that you are happy with the picture and sound quality of your new Sony BRAVIA. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent
Amazing screen, good Sound from TV alone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is as advertised, great screen. If you are looking for high end sound like LG TV you will need a sound bar or surround sound system. Sound is nice from TV, but not as nice as LG out of the TV alone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeeH, That's cool! We're extremely pleased to hear our X80K 4K TV meets your needs and expectations! We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess
Sony is awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tvs igot .I got the 55 and the 65' SONY Bravia.These TVS will last forever. The one im replacing is the same brand but from 20yrs ago. It still works fine
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, DebraJ! We are thrilled to hear your satisfaction with the durability of your Sony TV and amazing performance of your new KD65X80K. Thank you very much for the perfect star review, and for choosing the best brand, Sony! - Romeo
Tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good money saving with this purchase,item I in perfect condition
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GasparL, thanks for the review! We are happy to know the product is meeting your expectations. This TV offers a great value for its price, thanks for choosing Sony. - Regards, Dominick
- Pros mentioned:Picture quality
Sony 65
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a nice picture and easy access to Netflix and YouTube and lots of other streaming apps
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ALNICO, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY. ~Earl
Good Tv for a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy family with the new tv. Of course with more money it is possible to have a better audio, but the video quality is really impressive for this entry level budget smart tv.coming from a 60" sharp tv, now the sony is 65' , for the one we will go 75''.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Francesco, Amazing! We're very pleased to hear that your whole family are enjoying the great picture quality of your Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with install and picture clarity. Would buy again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gordo, We are glad to hear that you are pleased with the picture quality of your Sony BRAVIA. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent
- Cons mentioned:Remote control
Cntrol
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv control do not have number buttons to change channels
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Ricky, Thank you for reaching out. Please use the 123 (Control menu) button of the supplied remote control to display a menu on the TV to use button functions that are not on the remote control on the screen. We take all user input seriously and will make sure your comments reach the appropriate person. Despite your concern, we are happy that you gave us a 4-star review. Your new BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for choosing Sony! Vincent
Great pic. Some technical issues. Likely not th.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting for Geek Squad to help determine why there is excessive buffering and interruption. It has been to be some reason beyond my ability to fix. Sales person did great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nice,
Thank you for your feedback on your Sony X80K. We're truly glad that you like the exceptional 4K HDR picture this TV delivers. We're sorry you've been running into some difficulties. We would like to know a little bit more detail about the situation you faced with the TV. In the meantime, if the Internet streaming videos stop, pause, or buffer during playback, refer to the following link for some troubleshooting steps on how to resolve this issue.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00013427
Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your TV has a 1-year warranty from the date of purchase.
For us to better assist you, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80K:
Thank you for your purchase and for choosing Sony!
Regards,
Jess
- Pros mentioned:Picture quality
65 inch tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 65 inch tv has great resolution and color. However, I do wish it was Apple TV ready.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rich, Thank you for taking the time to review the BRAVIA X80K LED TV. The Apple TV app* and Apple TV+ app* is supported on this TV. Refer to this link for more details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00226446.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing Sony! Jay
- Pros mentioned:Picture quality
good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok, big screen, good colors, good sound, all good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OlgaS, We are glad that everything is good with your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent
Sony tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv easy to mount very light weight nice seen I love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Micky,
Very nice! We're glad to hear that you love your new Sony TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Good, needs work.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality when you adjust the settings. The software though is just awful, lags so bad even when all the software is up-to-date with an ethernet cord plugged-in at 2Gbps speed. It is a great TV though for use with a PC, 4k at 60hz I can't complain.
I would recommend this to a friend - Pros mentioned:Picture quality
lg
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is great tv, much bettter quality than my old TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlazarW,
You made the right choice upgrading to the Sony X80K! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Worth the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great. Disconnects from internet intermittently.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greg, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your SONY unit. Please follow this link to isolate the issue:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00184183
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great. The movers lost my power supply with my 60” TV and had to order a new one. Your one geek guy FONZ told me to text him when I received it and he would come back and hook my Tv up, I have texted him 3 times and he ignores my text
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, We're sorry to hear that your TV's power supply was misplaced, but we're glad that you're able to procure a replacement. It's also a burden for us to hear that the installer isn't showing up to install the new part. Below is the link to the Setup Guide which you can check in case you want to set up or connect the new part to the TV.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, good sound. But the tv doesn't work with my Sonos sound system
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DeborahV,
Thank you for your time writing this review. We're glad you like the great picture and sound quality of your new TV. However, we're sorry if the TV doesn't work with your sound system. We'd like to help isolate the problem. May we know the connection method of your audio system to the TV. For the meantime, please try some solutions on this link to troubleshoot sound-related issues:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00137387
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
We do apologize for the inconvenience and thanks again for purchasing Sony! - Kris