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Customer Ratings & Reviews

Your price for this item is $807.99
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Customer reviews

Rating 4.7 out of 5 stars with 1391 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,391 reviews
  • Rated 5 out of 5 stars

    Google TV gem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV for the price. Love the google TV interface. It's responsive and has all my options for streaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sjc225 Awesome! We're pleased to hear that you love the interface and features of your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony and enjoy your TV! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I m hapoy get this tv , this is one my best tv among all smart tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LobsangK, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!  -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv purchase was perfect for the space that it was bought to fill. The quality of Sony has been why I am so loyal to the brand. Its picture quality is great from where ever you're seated. Installation team was great, the tv was in and hooked up in an hour. They even instructed on how to use the remotes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThelmaG,
      Thank you so much for being our valued customer! We're really glad to hear your enjoyable experience with the amazing picture quality of your new TV. Nice to know you were properly assisted by the installation team. Your satisfaction is very important to us. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV and great installation by Best Buy. I'm very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SalvatoreC, Thank you for sharing such an excellent shopping experience. We are happy to hear the installation of this TV turns out extremely well and you are enjoying the features and capabilities of your new X80K LED 4K Ultra HD Smart Google TV. Glad to know you are very pleased with your purchase. Thank you for leaving us such a wonderful review of your 65" X80K and for choosing Sony! -Jess Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love the Best Buy delivery team amazing job

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi egggggg, Excellent service! We're also glad that you are enjoying your new TV. We appreciate you sharing this wonderful experience and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! It hooked to my Google account! It has the spotify app included!! So happy!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulieM,
      Awesome! We're glad to hear you love the option where you can add your Google account and available apps on your new TV. Your satisfaction with our product is our top priority. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got no complaints with Sony Tv . It has the apps I use . Everything is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CraigF, We are glad that you like everything about your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Google shouldn’t be in your tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but most of the set up is not appreciated or necessary.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidH, Thank you for the 5-star rating! At Sony, we are always looking to improve our product quality and features. We have noted your input about the Google TV OS setup and will be sure to forward this feedback to the appropriate department.
      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony - 65" Class X80K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV with Google TV built in. Very happy with the TV so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FloridaManGC,
      Good choice! We're glad that you are pleased with your new Sony KD65X80K BRAVIA TV. Thank you for your purchase and for choosing Sony! Enjoy! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great quality tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best bang for the buck. Love the features for the ps5. 4k good quality. Love the Chromecast integration.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Luigi, We are thrilled to hear that you love the features of your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. For the price you can’t go wrong. Buy it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanR, Thank you so much for choosing and purchasing Sony X80K LED 4K Ultra HD Smart Google TV. We're glad that this TV works fantastic so far and you like the overall performance of the unit. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it new updates!!!!!great value great for any room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DerrickW, Awesome! We are really happy to hear you love the amazing features of your X80K and you are having an enjoyable watching experience with this great TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony Television for PlayStation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Sony PlayStation do not buy a television other then Sony, it WILL not meat up to EXPECTATIONS!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great,
      Thank you for the 5-star rating! We're glad to hear how your new X80K TV perfectly works with your PlayStation. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony 65” TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great! And the service at the store and during installation was wonderful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barri, we're glad you like our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes an excellent product. It was a great replacement for a 5 year old LG tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, we're glad you like our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like Best BUY. Name say it all that IS BEST. Purchase (BUY) which is BEST.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KamleshP, we're glad you like your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Cons mentioned:
    Internet connectivity

    Rated 3 out of 5 stars

    Needs frequent rebooting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem with this TV that it often requires rebooting. We use it strictly for streaming, but it often has trouble connecting to the internet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maggie,

      We're sorry to hear the internet issue with your television. Please allow us to help you and turn this into a better experience. You may find this article helpful on how to resolve your issue.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00127011

      If that doesn't work, please email us at socialsupport@am.sony.com with the following details. We're more than happy to help you out.

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony is a Yes!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and I don’t regret splurging on this wonderful television!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PKauf, We are glad that you now have a great smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Your continued support means so much to us. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new tv.Crisp color and easy setup.Thinking about getting a second one for the bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smitty, That's great! We're glad you love the crisp color and ease of setup of your new Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! We're looking forward to your next purchase! -Sam Sony_US

  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase, and the people that helped us decide were very nice to work with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jacqueline, we're glad you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US