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Customer Ratings & Reviews

Your price for this item is $807.99
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Customer reviews

Rating 4.7 out of 5 stars with 1391 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,391 reviews
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it because of color combination. I will buy it again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SukantaC, We are glad that you like the picture quality of your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Wifi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv loses wifi connection at least twice a day. Have to restart it every time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Djmikeyoda, We are sorry to hear that you are experiencing issues with your Sony X80K. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please follow our related TV article link to troubleshoot internet related issues. https://www.sony.com/electronics/support/articles/00151038

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Pretty Good TV for 2022

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to go towards something higher quality like the A90k or x95k, but this is not bad!! Love the HDR!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Storage,
      Awesome! We're glad to hear we were able to meet your expectations with your new TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Bmerg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and value for my need family room.. fits perfect in the corner

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bmac, We are happy that you now have a perfect smart TV for your family room. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV. This was a gift from my son. I would highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shawhite, We are glad that you love your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. You son chose the best for you. Thank you for the feedback. Vincent Sony_US

  • Rated 4 out of 5 stars

    Great under $1k purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not owned a Sony LCD in years but this unit here exceeded my expectations. Vivid colors, on point realism & the blacks were fairly decent. This here TV is a GREAT under $1k purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amjone,
      Awesome! We really appreciate your satisfaction with the vivid colors, black levels and overall picture quality with your new TV. We always strive to best quality and features with our products. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    SONY 65"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impresed with the performance of my sony highly recomended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeM, That's great! We're very pleased to hear you like the overall performance of your new Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! Love that it has 4 HDMI ports as well for lots of connections. Very well packaged.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sftravis,
      Perfect! We're glad to hear your enjoyable experience with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Craig Sony_US

  • Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the item I got! I see all the time movies and spend time with the family and friends!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuyfan2023,
      Thank you so much for such a great review! We're really happy you love your new TV. Nice to hear your enjoyable viewing experience with your family and friends. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony…need I say more. Great viewing experience whether you're watching movies or playing video games!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rufus,
      Perfect! We're glad to hear your enjoyable viewing experience with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    My thoughts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing i dont like is that some apps ate not available otherwise Sony is the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenM, Thank you for your honest review. We are glad to hear that you are happy with the overall performance of your new TV. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great and has Google TV built into it. I would highly recommend this one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricR, we're glad you like our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice with the assistance of a very professional and knowledgeable young man Jacob

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David,
      Awesome! We're glad you like your new TV and great customer service. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    no external sound system ports!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no way to add external sound system! very disappointed. tis should be annotated on the product description!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlL,

      We're sorry you've been running into difficulty. You can connect audio systems such as AV receivers or sound bars to the TV. Select a connection method below according to the specifications of the audio system you want to connect.

      • HDMI eARC/ARC connection
      • Optical Digital Cable connection
      • Bluetooth connection

      For a stable connection, an HDMI connection is recommended. The Soundbar is compatible with eARC (Enhanced Audio Return Channel). You can enjoy object audio content such as Dolby Atmos - Dolby TrueHD and DTS:X, or multi-channel LPCM content that cannot be transmitted with ARC by connecting the Sound Bar and TV compatible with eARC using an HDMI cable. Descriptions about connecting devices to the TV are also available on the Sony support website. Refer to it as necessary.

      https://www.sony.com/electronics/support/articles/00231150
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00229068

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    It’s a Sony nothing better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t think twice about this television. It’s a Sony and built to perform.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rickyace, we're glad you are enjoying our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent and the product is working perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CalvinC, We are happy that you now have a perfect smart TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    RS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is Messi❤️ very happy for everything, thanks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaulS, We are so glad to hear that you are enjoying your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony. TV 65#

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Sony TVs'. My last TV's were Sony. (4) if memory serves me. They have the ultimate performance, pic. Etc I currently have 3 Sony TV in my home & wouldn't trade them for another brand. They are the BEST. Thank you for producing an excellent product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ALampis,
      Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We really glad you love your new TV. We always strive to deliver the best quality with your products! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for trusting Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. I think the product is extremely wonderful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CraigS, we're glad you like our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Good tv but casting

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casting is a bit problem.other than that its a fine tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaichaithanyaM,

      Thanks for sharing your review and experience with the X80K. It's unfortunate that you are not having a great experience with the casting function of the TV. For optimum performance, make sure that the software version of the TV is up-to-date. Please refer to this link for more information:

      https://www.sony.com/electronics/support/articles/00028577

      You may also refer to the troubleshooting steps on this link to help resolve the issue:

      https://www.sony.com/electronics/support/articles/00114152

      Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Sincerely,
      -Ralph Sony_US