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Customer Ratings & Reviews

Your price for this item is $807.99
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Customer reviews

Rating 4.7 out of 5 stars with 1391 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,391 reviews
  • Rated 4 out of 5 stars

    Sony 65inc tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had 2 arcs in it but over all good television

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoahH,
      Thank you for your time writing this review! We're glad to hear you like your X80K TV. We appreciate and taken note of your feedback with regard the available HDMI ARC ports of the unit. Your insights are important to us as we work to meet and exceed your expectations. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    TV Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product and delivery all at the highest level, very happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexK,

      Perfect! We're glad that you are enjoying this amazing TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV! Delivery & set up was excellent as always!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaW, we're glad you love our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, high quality, audio is movie theater like.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FransiscoG, we're glad you are enjoying our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Picture Black Blacks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It took a bit to learn the new Google TV smartness.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mchammer,

      Thank you for the purchase and we're glad to hear that you love the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv es perfect the resolution es 100 very good, a like

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YosbanyD, we're glad you like our product Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We appreciate the loyalty and thank you again for supporting SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    An Eloquent Consequence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally did not want to purchase such a large tv screen, but a friend convinced me to purchase this Sony tv. I have no regrets. This tv has numerous features, a beautiful clear picture and sound. I am delighted with the purchase of this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WayneH, We are thrilled to hear that you are delighted with your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new 65 in Sony TV. It replace a 40 in Samsung. Nothing wrong with the Samsung, just wanted a bigger screen. Nice clear picture, just wish the manual gave more info on how to use the TV and take advantage of the wifi options.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the perfect rating, kcopk! We're glad that you are loving your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We also appreciate your feedback regarding the manual. I've added the Help Guide and Reference Guide respectively below. I hope this guides can help you get accustomed with the TV menu and feature.
      (Help Guide) https://helpguide.sony.net/tv/jusltn1/v1/en-003/index.html (Reference Guide) https://support.am.sony.com/release/ref_5037325111.pdf
      Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience from start to finish. Best TV ever. Couldnt be happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephD,
      Thank you for sharing your great experience with us! Your satisfaction with your new TV is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv. This is one of the best purchases I've ever made.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoquitaR, Thank you for this positive review of your new X80K LED 4K Ultra HD Smart Google TV. We're really glad to hear you're purchase went well and you are enjoying the superb features of this TV. Good to know your investment is worth it. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Tv probably best and second to none. Never disappoint

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TahirChaudhry, we're glad you like our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will definitely buy again and was really impressed with the product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Livonia! We're glad that you are impressed with your new Sony X80K LED TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV and I am satisfied with the price I paid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenM,
      Fabulous! We're glad to hear your investment with your new TV is worth it. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv, i loved sooooooooooooooooooooooo much

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KamilaO, we're glad you love our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice tv, but for senior citizen the remote control is very small and w/o lighting. It doesn’t have mute option. TV settings are not ez.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yoli,
      Thank you for your time writing this review. While we are glad you like the X80K TV, we're sorry to hear your difficulties with the supplied remote and TV settings. Allow us to help make this a better experience. The mute button is found on the middle part of the remote. You may find this link helpful about the remote control buttons/functions and settings of the TV:
      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html?hl=remote

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Amazing picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with amazing resolution, I love the YouTube shortcut on the remote

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Julio, We're delighted to hear that you love the picture quality of your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony did it right!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome viewing experience. Works fine in Standard Mode.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Howie,
      Thank you so much for such a great review! We're delighted to hear your enjoyable viewing experience with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Great deal. Will set up and see how everything looks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello tctc, We are glad that you like your new Sony BRAVIA 4K smart Google TV Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony a safe bet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! The install went well. Sony always has a good product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeG, Awesome! Thanks for sharing such a wonderful shopping experience! We're extremely pleased to hear the installation went well and you like the impressive features and capabilities of your new X80K. At Sony we strive to put forward the best possible products for our customers. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for commending Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the tv for about a month now. The sales person at our local Best Buy store was correct in saying that switching to Sony from TCL was a huge step up. It doesn’t even require a soundbar, the sound is that amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JZWI,
      Thank you for sharing your great experience so far with your X80K TV. We really appreciate how much you are enjoying your new TV particularly for its amazing sound quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US