Customer Ratings & Reviews
- Model:
- KD65X80K
- SKU:
- 6499677
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.
This summary was generated by AI based on customer reviews.
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. For the price you can’t go wrong. Buy it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanR, Thank you so much for choosing and purchasing Sony X80K LED 4K Ultra HD Smart Google TV. We're glad that this TV works fantastic so far and you like the overall performance of the unit. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! -Jess
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it new updates!!!!!great value great for any room
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerrickW, Awesome! We are really happy to hear you love the amazing features of your X80K and you are having an enjoyable watching experience with this great TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the 5-star rating and for choosing Sony! -Jess
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price! Love that it has 4 HDMI ports as well for lots of connections. Very well packaged.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sftravis,
Perfect! We're glad to hear your enjoyable experience with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Craig
The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony…need I say more. Great viewing experience whether you're watching movies or playing video games!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rufus,
Perfect! We're glad to hear your enjoyable viewing experience with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Bmerg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and value for my need family room.. fits perfect in the corner
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bmac, We are happy that you now have a perfect smart TV for your family room. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent
Happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the item I got! I see all the time movies and spend time with the family and friends!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuyfan2023,
Thank you so much for such a great review! We're really happy you love your new TV. Nice to hear your enjoyable viewing experience with your family and friends. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it because of color combination. I will buy it again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SukantaC, We are glad that you like the picture quality of your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent
Great television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice with the assistance of a very professional and knowledgeable young man Jacob
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David,
Awesome! We're glad you like your new TV and great customer service. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great and has Google TV built into it. I would highly recommend this one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricR, we're glad you like our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl
Good quality picture but slow apps
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited when we purchased this tv. It is nice and big, but it feels outdated. Every time we try and go to an app there's a huge time lag
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BriannaO, We are sorry that you are having an issue with your Sony BRAVIA. Please make sure your TV is up-to-date: https://www.sony.com/electronics/support/lcd-tvs-android-x80k_x81k_x82k-series-43-75-/kd-65x80k/software/00280964. The updates include key features, applications, bug fixes, and feature improvements. Despite your concern, it's nice that you still like your new Sony TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent
- Cons mentioned:Connectivity
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hdmi issues with sound and connectivity to external devices through hdmi.. plus using the nba app on here sucks..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EldricM,
This is not the experience that we want you to have. For optimum performance, make sure that software version of the TV is up-to-date. You may refer to this link for more information:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00119543
When using the HDMI function, make sure that all connections are secured. It is also recommended to use a High Speed HDMI cable for optimum performance. Sometimes cables are the easiest cause for concern and fix most issues.
You may also find this link helpful:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00281502
For app-related issues, you may refer to this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00202472
Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
- Pros mentioned:Picture quality
Sony. TV 65#
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love Sony TVs'. My last TV's were Sony. (4) if memory serves me. They have the ultimate performance, pic. Etc I currently have 3 Sony TV in my home & wouldn't trade them for another brand. They are the BEST. Thank you for producing an excellent product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ALampis,
Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We really glad you love your new TV. We always strive to deliver the best quality with your products! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for trusting Sony! - Kris
Wifi
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv loses wifi connection at least twice a day. Have to restart it every time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Djmikeyoda, We are sorry to hear that you are experiencing issues with your Sony X80K. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please follow our related TV article link to troubleshoot internet related issues. https://www.sony.com/electronics/support/articles/00151038
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was excellent and the product is working perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CalvinC, We are happy that you now have a perfect smart TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product. I think the product is extremely wonderful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CraigS, we're glad you like our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl
- Cons mentioned:Connectivity
SONY 65 inch google TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased this as a brand new TV last September and it started getting stuck after 6 months of using it. The TV screen goes blank and doesn’t respond from there. Also sometimes I’m unable to select accounts or some of the apps, the TV gets stuck. I checked for software upgrades but it says it’s up to date. @SONY , @BESTBUY, I need help on this. I have a 1 year warranty, willing to return it if possible. At least need this repaired as I have 1 year warranty for this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SaivineethJ, we're sorry to hear that you have an issue with your SONY unit. If the TV freezes or displays a blank screen when streaming videos, please follow this link to isolate it:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00141896
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
~Earl
Great Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thorough would be the word. TY //////////////////////////////////////////////
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KennethL, we're glad you like our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 star Juan Cruz great job. Deserves a raise. Respectable and reliable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinB, we're glad you like our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, many extra features for the price! Would recommend this to, and geek squad set up!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonytv,
Awesome! We're glad to hear you like your new TV and how it was professionally setup by your installers. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your recommendation and for choosing Sony! - Kris
My thoughts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing i dont like is that some apps ate not available otherwise Sony is the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenM, Thank you for your honest review. We are glad to hear that you are happy with the overall performance of your new TV. Thank you for choosing Sony! -Carl