Customer Ratings & Reviews
- Model:
- KD65X80K
- |
- SKU:
- 6499677
Customer reviews
Rating 4.7 out of 5 stars with 1386 reviews
(1,386 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sony tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was too good and best buy given me best deal on my purchase tv I’m happy to be best buy customer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SureshK, That's great! We're really delighted you're happy and satisfied with the great customer service, and exceptional picture quality of your X80K LED 4K Ultra HD Smart Google TV. Glad to know your investment is worth it. Thank you for your purchase and for offering a fantastic rating on the product! -Jess
Rated 5 out of 5 stars
4 TVs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I made in a while put them together in my basement
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelJ, Thank you so much for choosing and purchasing Sony X80K LED 4K Ultra HD Smart Google TV. We're glad that this TV works fantastic so far in your basement. Choosing this TV will definitely be worth it! Thank you for giving the product a perfect rating! -Jess
Rated 5 out of 5 stars
Sony TV X80K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good TV for daily use. A purchase that won’t hurt your pocket!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Prashant, Choosing this TV will definitely be worth it! We are happy to hear your purchase went well and you are enjoying the exceptional picture quality of your X85K 4K LED TV. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV! Definitely recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup, the quality is very nice. Looks great in our living room . My family loves it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AfsheenAli,
Thank you for such a great review and recommendation! We're really glad the whole family loves your new TV. Your satisfaction means a lot to us. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
New Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second TV purchased from Best Buy and Geek Squad. Returning customer because always have excellent customer service and prices!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarynellR, We are glad to hear that. We hope that you also like your new Sony BRAVIA. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent
Rated 5 out of 5 stars
new tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pleasant service and great product recommendation when my tcl started flickering and nothing would fix the issue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelissaM, awesome! We're glad you like your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! ~Earl
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony 65 “ tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture and easy to use. Football games feels like you are there in person.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clintmc, Great! We're glad that you like the picture quality and ease of use. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this TV before, I loved it so much I bought another one just like it..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaMaBell, Awesome! Thanks for purchasing another X80K TV. We're very happy to hear you appreciate the superb picture quality and performance of this great TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your wonderful feedback and for trusting Sony! -Jess
Rated 5 out of 5 stars
Great grphics it what i needed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rate it a 5 star device because its fast and it has all the apps up to date and the graphics are amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonytv, we're glad you like our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl
Rated 5 out of 5 stars
Sony rocks!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful TV. I am very pleased with this product and purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IngridC, Thank you for telling us about your experience with your Sony X80K 4K TV. We are truly happy to hear you are enjoying the excellent picture quality and overall performance of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not very convinced to buy it but my husband was delighted the best thanks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MartalorenaS, It's good to hear that your husband was delighted with your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv I love it. A lot of channels on this tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaverneF,
That's very nice to hear! We're glad that you love your new Sony television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for our apartment, it’s loud without a surround sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabbs2411, We're pleased to hear that you are happy with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
Very Happy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Somy! Great customer service along with this product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jill, We are glad that you are very happy with your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent
Rated 5 out of 5 stars
Love this tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv. An extreme upgrade. Very satisfied with my tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobby, we're glad you love our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl
Rated 5 out of 5 stars
Happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love It best decision I made for my family n myself
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MarinaP, Thanks for sharing your feedback. We are glad that you and your family are happy with your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Best purchase this year!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful display! With great features definitely consider for movie watching
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ObitoUchiha,
Thank you for an amazing review! We're thrilled to hear you are enjoying the incredible picture quality and features with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv too bad it took Xfinity 2 weeks to get cable to me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoanieG,
Thank you for the 5-star rating! We're glad you like your new X80K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
Rated 3 out of 5 stars
Spend the extra money for New vs Used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My recent purchase with this particular model happened to be a returned item from someone who allegedly wanted something bigger so it was marked down. Every so often the sound goes out if left on or when the tv powers on on initial start up. Not sure yet whether there’s an actual issue with the tv itself or what however powering down the unit itself and waiting 10-15 seconds usually resolves the issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DreDay,
We're sorry to hear about what happened to this TV. We apologize for the inconvenience. The issue might diagnose the issue by following the troubleshooting steps from this link. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00200862.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X80K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Rated 4 out of 5 stars
SOny
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so far..Love sony. Hope it last longer..
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoanamarieS, Thanks for your feedback. We are glad to hear that you love your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent






















