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Customer Ratings & Reviews

Your price for this item is $807.99
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Customer reviews

Rating 4.7 out of 5 stars with 1391 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,391 reviews
  • Rated 5 out of 5 stars

    Bravo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now am the proud owner of my 4th Sony Bravia Tv. Allin my home

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BravoBravia, That's awesome! Your new BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Your continued support means so much to us. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Nice buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The device is working well. I'm not complaining.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rooie, We are thrilled that you like your new Sony BRAVIA 4K smart Google TV. You chose the best TV brand. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. Good quality display and audio. Happy with my purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonytv,
      Perfect! We're glad to hear your enjoyable experience with the incredible picture and sound quality with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony TV's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was just recently purchased. So far so good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wilbur,
      Thank you for sharing your great experience so far with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not Impressed with this picture at all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations for the Sony 65". The pictures does not look crystal clear. It looks like the 10 year old TV I replaced but bigger.. and more expensive. Big disappointment. I have cable, Prime, Netflix etc so it is not the channels. I also purchased the Sony sound bar. Now That - I am very pleased with. Sounds great.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bex1y,
      Thank you for reaching out to us. We're sorry to hear we were not able to meet your full expectations with the picture quality of your new TV. Allow us to help make this better experience. The actual display may vary depending on the source, device, connection and content you are watching. However, these TVs have picture settings which allows a wide array of changes to color, contrast, motion settings, and brightness that can improve the viewed content on your TV. You may find these links helpful on how to adjust the picture settings and enhance your viewing experience and how to experience high quality picture with your 4K TV:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00263533
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00245141

      Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris Sony_US

  • Rated 5 out of 5 stars

    Tv’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the tv down to the costumer service

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amazing,
      Thank you for such a great review! We're glad to hear your great customer service experience and how much you like everything about your new TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with experience at Westland Best Buy. Thank you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's fantastic, HappyFaye! It is really lovely to hear that you had an enjoyable shopping experience with Westland Best Buy.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for the 5-star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Very nice product !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - 65" Class X80K Series LED 4K HDR Smart Google TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kuoku,
      Awesome! We're glad to hear your satisfaction with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Newtv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our grest room. We love everything about it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Newtv, We are glad that you love everything about your new Sony BRAVIA 4K TV and it is perfect for your guest room. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. We are really pleased with our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryI, we're glad you like your purchase! We hope your are enjoying your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is great. Love the 4 k it looks so real.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenTom, That's really cool! Thank you so much for sharing your impressive experience so far with your BRAVIA X80K TV! It's really amazing to hear you are pleased with the exceptional 4K HDR picture quality and overall performance of your new Bravia TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Excellent price. I love this tv!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisB,

      You made the right choice! We're glad that you like the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome television. I am very happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Norman,
      Wow! We're glad to hear you are happy with your new X80K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 1 out of 5 stars

    Dont buy this one.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv locks up on a regular basis. Even the hardwired power button stops working. You have to un plug replug to get it working. Big hassel for $800 tv

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BartW, thanks for choosing and purchasing our product! We're sorry to hear that you have an issue with your SONY unit. Please make sure that your TV has the latest software installed. Please check this link for more details:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00141896

      Please perform a factory reset to your TV by following this link to isolate the issue:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00159487

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X80K

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony 65 Class X80K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Reception Easy Installation Timely Delivery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi trstrick,
      Awesome! We're glad to hear your great delivery experience and how much you like your new X80K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Beat Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Best TV in my house. Love it!! Love it!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AVern,
      Awesome! We are happy you found the best TV that perfectly fits your home. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Good TV buying experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was very knowledgeable. The installers were on time and very good. We are happy with the purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaB,
      Awesome! We're glad to hear your enjoyable shopping experience and great service from your TV installers. Nice to know you are happy with your newly purchased TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Confusing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure it out, when I turn it on it always goes to the google page not to the channels page

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sierra,
      Thank you for reaching out to us. We're sorry to hear some issues that you are having with your TV. Allow us to help you. If the Home screen always displayed when you turn on the TV, this is because the Power on behavior settings is set to Home screen. You can change the TV startup behavior to Last input if you prefer your TV to power on with the last watched TV channel or external input instead. For more information, please refer to this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00257833

      Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We are sorry for the inconvenience and thanks again for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good for graphics and gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hands down for graphics and gaming!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyD, Amazing! We're glad that you love the TV performance. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beet choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv feels so much different. It feels like the real deal and makes my old tv (sorry, my old friend), appear way older than her age. The picture quality is the best I have ever had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HalfmanHalfAmazing,
      Wow! This is definitely a great choice for a TV upgrade. Nice to know how much you are enjoying the amazing picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US