Customer Ratings & Reviews

Hi Kayla,
Thank you for such a great review! We always strive to deliver the best quality with our TVs. Your satisfaction with your new TV is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for trusting Sony! - Kris

Hi LyndonC,
Awesome! We're happy to hear you like the great picture, sound, and smart features of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris

Hi RaymondM,

Thank you for the purchase! We're glad to hear that you're enjoying the picture and sound of the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

Regards,
David

Hi GordonB, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for choosing Sony. Jay

Hi ChadV, That's fantastic! We are really happy to hear you are enjoying the outstanding picture and sound quality of the X80K LED 4K HDR Smart Google TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the recommendation and sharing this awesome feedback! -Jess

Hi SusanB,

Thank you for the 5-star rating and we're glad to hear that you like the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

-David

Hi RonCo,
It is our pleasure to hear your valuable feedback! We truly appreciate your satisfaction with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris

Hello Gumby, We are glad that you like the quality of your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent

Hi Jmlc, Thank you for giving the X80K a perfect rating! Good to hear you like the excellent picture quality of your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam

That's fantastic, GailM! We are extremely pleased to hear you love your new KD-65X80K and that you are satisfied with its superb performance.

Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

Thank you so much for the 5-star review and for choosing Sony!

- Romeo

Hi EricMung,

Thank you for sharing your feedback with us.

We sincerely apologize for the difficulties you've encountered with your X80K following the software update, specifically regarding Bluetooth and Wi-Fi connectivity. To help you troubleshoot this issue, please refer to the resources linked below:

(https://www.sony.com/electronics/support/articles/00175078)
(https://www.sony.com/electronics/support/articles/00184183)
(https://www.sony.com/electronics/support/articles/00151038)(https://www.sony.com/electronics/support/articles/00184280)

If the problem persists after following these steps, please reach out to us via email at socialsupport@am.sony.com. Be sure to include your name, username, model number, a description of the issue, the steps you've taken, and your telephone number.

Thanks for considering Sony products, your experience matters to us and we’re committed to resolve this issue.
Gus

Hi Vinc,
Awesome! We're delighted to hear you like the incredible picture quality, reasonable price and smart features of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris

Hi KD65X80K,
Thank you so much for taking the time to leave an excellent rating! We always strive to deliver the best quality with our products. Your patronage and satisfaction are what drives us to keep doing what we do. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris

Hi AshishDiningroomtv, That is great! Thank you so much for the 5-stars review and for sharing your awesome experience with our 65” X80K TV. It is amazing to hear your investment is worth it and you are enjoying everything about this exceptional TV. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We also appreciate the recommendation and helping to share the word about us. Thank you for choosing Sony! -Jess

Hi Lisa, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the network connectivity of your SONY unit. It's recommended that you keep your TV software updated to the latest version. These updates include key features, applications, bug fixes, and feature improvements. Your TV may receive these updates automatically. Please check this link for more details:

https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00119543?model=KD-65X80K&category=televisions-projectors-lcd-tvs-android-

Please place the router close to your TV, then check if the signal strength has improved. It is recommended that the TV and router be at least 1 meter (3 feet) apart. Please follow this link to isolate the issue:

https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00184183

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Best Buy Username:
Telephone Number:

Sony TV Model Number:
Additional Information regarding your experience with the X80K

We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!

Sincerely,
~Earl

Hi nin48,
You definitely made the right choice! We're glad to hear your enjoyable shopping experience and how you are enjoying the amazing picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris

Hi Jquim,
Thank you so much for taking the time to leave us a 5-star rating! Nice to hear your enjoyable experience with the incredible picture, sound, and response time of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris

Hi mksavs, Thank you for taking the time to review the BRAVIA X80K LED TV. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.

The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

Thanks for choosing Sony! Jay

Hi JonathanA, We're glad to hear that you are happy with this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay