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Customer Ratings & Reviews

Your price for this item is $807.99
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Customer reviews

Rating 4.7 out of 5 stars with 1391 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,391 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Sony TV for a week. It was easy to set up. I and a friend set it up in about thirty min.. The color is great and brightness I love. Easy to set up with internet and blue ray. Love it so far!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yell, We're glad to hear that you love this BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No regrets purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, good overall interface. I have yet to get the voice control to work, but I'm happy with my purchase! I bought this open box which I didn't realize meant NO box, but Best Buy wrapped it up safely and helped load it into my car.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xtinajoanne, Awesome! We are so glad to hear that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!  -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    RUN AROUND purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up was pretty quick..Sony rep in store at first was helpful then pushy... not the best buy rep left and went to my local best buy only one they had was damaged the one of the sales people found one in yet another store 25 mls away with my son had to get truck to pick up have had Sony prior so expected it to have nice so yes its good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amted, Thank you for sharing such a wonderful shopping experience. Glad to know everything was taken care of. We're very pleased to hear you're now enjoying the smart Google TV features and amazing picture quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV like always from Sony can see the picture from any angle can't comment on the sound as i have bose speakers. looks good in the space i have it in everyone always comments on how nice the picture is

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello mike, We are thrilled to hear that you like the picture quality of your new Sony BRAVIA smart TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best bang for the buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, I've always wanted a Sony TV for a long time and the reality engine really does add a bit of dimension to any image or video. If my budget allowed I'd upgrade to a OLED model

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeC,

      You made the right choice! We appreciate the 5-star rating and we're glad to hear that you like price point of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the TV. Great picture. I use a sound bar so I can not speak to built in speakers. Google TV is pretty intuitive. I was a Roku guy before but it has been a simple transition to google.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ch47mm, We are thrilled to hear that you are very happy with your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You don’t need an OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is just awesome. Apple TV included, so you can use air play in a very convenient way. Color contrast and image is very nice for the price that you will pay for it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Sebastian, We are glad that you now have an awesome smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" UHD Smart Google TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality! Happy to be able to buy a universal remote for we seniors who like numbers on a remote!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HollyM, Thank you for sharing such an excellent shopping experience. We're extremely pleased to hear you appreciate the outstanding picture and sound quality of this X80K LED 4K Ultra HD Google TV. Thank you for choosing Sony! Have a great day! -Jess Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best tv I've ever owned!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Cant beat it for the price. Crisp vibriant colors very easy to set up. I would definitely recommend this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhilQ,

      Awesome! We're glad to hear you like the picture color quality and price point of the TV. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice TV.. Cheap remote...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going to keep this review short.. l really like the TV. It was easy to set up and works great. My problem is with the remote. I purchased the TV on sell for over $700. The remote is cheaply made. I'm disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scissors54, We're delighted to hear that you like the ease of setup and this TV works great so far. Your feedback regarding the supplied remote is extremely important to us and is very much appreciated. The X80K models remote doesn’t come with a backlight, it has a new standard remote which features a simple, easy-to-use design that is effortless to clean. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing this feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good upgrade.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my old TV. Good color and sound happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Disappointed, You've made an excellent choice! Thank you for upgrading to your Sony X80K. We are truly happy to hear you're satisfied with your purchase and it matches your expectations. We always strive to deliver the best picture and sound quality with our TVs. Thank you for purchasing the 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! We mounted it on our wall - and it’s gorgeous. Clearest picture and great sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User504020, Thank you for the purchase! We're glad to hear that you love your new Sony TV and you are enjoying the clear 4K HDR picture and sound quality. We appreciate the 5-star rating and thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture it's like being right there. It feels like you could reach out and touch everything and everyone. I'm happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaniceP,
      Awesome! We're really happy to hear your enjoyable viewing experience with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love its

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture easy to setup. I get so many compliments

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CherylA, We're glad that you like the picture quality and ease of setup. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get sound and picture great for playing gaming with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User434975, That's great! We're really delighted to hear you love everything about your Sony X80K and you are having an enjoyable watching and gaming experience with this great TV. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    ❤️❤️❤️

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sony brand, love the size, and the price was right

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1920, Thanks for the positive feedback! We are happy to hear your purchase went well and you are enjoying the exceptional features and function of your X80K 4K LED TV. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Enjoy! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV always the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great and the size is perfect for our master bedroom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TinaLuom67, That's great! We're delighted to hear you like the outstanding picture quality and how it fits perfectly in your master bedroom. We always strive to deliver the best picture quality with our TVs. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you for purchasing the 65" X80K and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv high quality way better than other brands

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelM, That's awesome! We are extremely pleased it suits your needs and you're enjoying the excellent performance of your new BRAVIA TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Thank you for sharing this fantastic feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great purchase the picture quality is amazing I have no regrets.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NowellaE, That's great! You definitely made the right choice with this TV. We are thrilled to hear about your amazing experience so far with your X80K LED 4K Ultra HD Smart Google TV. We're also glad to hear you appreciate the amazing picture quality and overall features of the unit. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good tv, good quality picture, sound pretty decent, enjoy all the different apps it has

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user85596, we're glad you like the picture and sound quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl Sony_US