Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $199.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1222 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 65" Class X85J Series LED 4K UHD Smart Google TV for its exceptional picture quality, easy setup, budget-friendly price, and impressive gaming capabilities. They rave about the vibrant colors, great contrast, and crystal-clear picture, making it an excellent choice for streaming, gaming, and entertainment. While some users have minor complaints about the remote control, connectivity, size, durability, and screen issues, the overall positive feedback highlights the TV's outstanding performance and value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,222 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Fantastic tv. Would buy again.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously the best tv I’ve ever owned. Best picture quality. Beautiful color. Full array TVs are totally worth it. The only negative (and I’m nit picking) is there is only 1 (120 hertz) hdmi port. There is other hdmi ports but only at 60. Which isn’t a huge deal cause game councils are the only thing with 120 rn really, other than streaming. I could have got a 80 inch plus tv for the price of this tv but you can’t chose quantity over quality with TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing 4K Quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Bravia has amazing picture quality and smooth motion thanks to the native 120hz. I was surprised at how dark the blacks got as well as how bright the whites were on the picture. The HDR10 and Dolby Vision really make those colors pop. The PS5 and XSX experience on this TV makes gaming feel exhilarating again. The VRR and ALLM updates that are coming December will probably change my score to a 6/5 since it already looks beautiful without it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BigHomerG, Thanks for sharing your feedback. We are glad you like most of the features and capabilities of your new Sony Bravia TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for the feedback and for choosing Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent, internet enabled TV

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, bright picture. Easy to navigate. Easy to browse internet and stream internet/Zoom content on the included browser. Easy to set up. Good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding Smart TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at the setup. It was super easy. The only con with this TV is that it can't control older Sony amps. I have an STR-1000 from 2006 and I can't control it. I wish it had a learn button for each command that would be super simple to program by IR. Back to the TV itself. The picture is amazing. I believe the sales rep said it was Samsung panels but Sony's Engine is second to none. The game action is incredible. Live sports is amazing. And the in TV guide works better than Verizon does. All of the streaming Apps work very well. I was shocked. It is a little confusing to get to non-button Apps like Peacock for example. You have to press the G button and say "Peacock" and it comes right up. I have had Sony's for a long time and this was the first time I went to the store looking for a Samsung. The exact model I wanted was sold online and picked up that same day. Like I literally searched saw it was in the store, left and 20 minutes later it was gone. So I asked what was the Sony equivalent and the Sony X85 was the Samsung Q60 equivalent but $50 more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WWPTV, We appreciate your feedback and we are glad you like the quality of your new Sony Bravia 4K TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, CLEAR PICTURE

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for 2 years. Great product and easy tose. Picture perfect clarity and seamless voice support.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Amazing picture

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was talked into getting this TV after deciding on a 75 in LG. The worker was very knowledgeable and explained the 120 refresh rate would look a lot better for video games and sports. Im very happy that I decided to get this TV the picture is amazing and it runs on google so i was able to setup everything with my fun. Inw9ild definitely recommend this TV to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jdevine0906, You chose the best TV brand and we are glad you are happy with Sony. The X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a picture that is smooth and clear, full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Color
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Jaime

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is very good in color, it is very bright, the google tv system works well, the applications are very fluid, the material in which the box is made is not something from the other world but it is fine, my problem is with the very large remote control. Navigation buttons are very uncomfortable when a user has to type in some streaming apps it is very frustrating, the control has disappointed me, the sound is not that good I use a sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jaim,

      Thank you so much for the 5 Star review!

      We are extremely pleased to hear you are satisfied with the superb picture quality- especially the brightness & color, Google TV feature, and applications of our X85J.

      We are sorry if the bundle remote control and the TV speaker sound quality did not live up to your expectations. We appreciate your feedback and we will surely take note of it as we always strive for the best customer experience.

      For the sound quality, this might also depend on the signal and content that you are playing. You can configure various settings related to the TV’s sound such as sound quality and sound mode for the best listening experience.
      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I’ve had

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, with a lot of customization. Nice integration with HDMI Devices (you can even use remote with PS5!). Extremely response interface. Sound is good, but you’ll want a sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV!!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years later and I'm still in love with my TV. : ) Best purchase I made. Picture is perfect. Quality is great. Price got it on sale. : )

    I would recommend this to a friend
  • Pros mentioned:
    Color, Refresh rate

    Rated 5 out of 5 stars

    Great for movies & t.v definitely for your PS5

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job sony what a great t.v. The colors are vivid and bright. This t.v does have the VRR thanks to a update. 120 hz great for gaming. Dolby Vision also available. Overall glad I purchased this t.v shop around for about a month until finally making my choice. In I could never be more happier. Must Buy. Thank you Best Buy & Sony !!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaylog,

      That's good to hear! We're glad you like the color quality, VRR and super fast 120hz for your gaming experience. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. We're glad you're happy with your purchase and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv for ps5, I recommend it for everyone who has ps5

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Alhijaz

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best buy, i am so excited and very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Price, Refresh rate

    Rated 5 out of 5 stars

    Great Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this TV is going to be hard to beat. I have a ps5 and series x and both consoles look amazing using the 2.1 HDMI ports. The auto on feature the ps5 uses with the Sony tv is super convenient too! Overall very happy with purchase and would recommend to anyone looking for a good price 120hz capable TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tristan, We are thrilled to hear that you are very happy with your new Sony Bravia 4K TV and with the features and capabilities of the unit. Your new X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Television! Great for next generation gaming as well !

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony rocks

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and perfect for gaming! Will never use any other tv brand

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonytvforlife, Great! We're glad that you like the picture quality of your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this tv for a month but I absolutely love it so far. It arrived in pristine condition, packaged well, and was very easy to set up. The picture quality is great, as well as the sound. I do not use any external sound bars or speakers. My last tv was annoying with the background sound being louder than the dialogue but this tv does not have that problem thankfully. It works with my Xfinity cable box as well, was quick to set up. I like all the smart tv features, as well. Just make sure you accept all the user agreements when setting the tv up or the Apple TV+ app doesn't work. I realized this after much frustration but was able to go back and accept the agreements after and now the app works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarlieS326, Glad to hear that you are happy with your new X85J TV! See beautiful pictures full of real-world colours on a TV that’s designed to keep you focused on the action. With 4K/120fps, you’ll enjoy smoother, clearer, more lifelike entertainment. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony Comparatively not Worth the Premium Price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After over a year of living with this unit I can honestly say the premium I paid versus competitive products was not worth it. Couldn’t decide in the store between this Sony X85J and comparative units from Samsung and LG. I expected more from Sony. It’s not that it doesn’t do everything well, but no matter how much tweaking the picture seems to wash out on 4K shows…frankly the 1080p pictures look more vivid and resolute. 4K looks better focused, but the brightness lacks. I also thought with 120Hz I’d have great motion smoothness, which is true in 720-1080p. But watching a football game in 4K is a pretty jerky experience. My brother owns a TCL unit that has a much brighter 4K picture and overall is quite comparable.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daddo, We are sorry to hear about your experience. Please make sure your TV is up-to-date by performing a software update: https://www.sony.com/electronics/support/articles/00119543. The updates improve the general performance of the TV and include key features, applications, and bug fixes. If you are viewing high-resolution HDR pictures from an external device that supports HDMI connection, make sure you are using a premium high-speed HDMI cable that supports 18 Gbps. For the HDMI settings, refer to this link: https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-09_02.html.

      Should you need further assistance, you can email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect TV for our basement!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to mount. Set up takes long because you have to login to everything but worth it once you get through that part! Can’t wait to watch some football!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaraH, That's awesome! We are glad you now have a perfect TV for your basement. Your new X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony the one and only!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv several weeks ago . I love it and so dies my wife . She keeps saying this tv is big and tell everyone about it . The colors are bright and vivid. I did a couple of adjustments to the color and sound once i unboxed it and set it up. I plugged it directly into my cable box so i didnt have any wifi issues and netflix and google display fast ! It has not dissapoint so far. Did i mention my loves it and i love the qualities, the features and the price. I highly recommend Sony tvs! Im a fan !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SLIMJIM67, That's awesome! We are thrilled to know that you love the qualities and features of your new Sony BRAVIA 4K smart Google TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv and its features .The color is great. I have to reset it a little more often then normal.

    I would recommend this to a friend
Sponsored