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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1222 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 65" Class X85J Series LED 4K UHD Smart Google TV for its exceptional picture quality, easy setup, budget-friendly price, and impressive gaming capabilities. They rave about the vibrant colors, great contrast, and crystal-clear picture, making it an excellent choice for streaming, gaming, and entertainment. While some users have minor complaints about the remote control, connectivity, size, durability, and screen issues, the overall positive feedback highlights the TV's outstanding performance and value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,222 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent TV. Very bright, great sound. Picture not the best when watching basketball.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Apryl Thank you for sharing your experience with your new Sony BRAVIA TV. We are sorry to hear about your concern with the picture quality of your TV. You can always adjust its picture quality, especially the motion according to your preference: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html. Despite your concern, we are glad you like its brightness and sound quality. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say other than I really like this tv. I had a much older LG that finally needed replacement. Got this Sony and love it. Great picture even when watching older movies that aren’t HD. The processor in this tv does an excellent job of upscaling them. Would definitely recommend to friends and family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Justpullthetrigger, That's awesome! We are thrilled to know that you like the picture quality of your new Sony BRAVIA TV and how it upscales the older movies. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Enjoy your movie nights! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    NY Yankee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. color outstanding and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yankee18, We are happy that you like the picture quality of your new Sony BRAVIA LED TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great viewing experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! The picture on this TV is amazing! We got the 65” The remote is really long but has voice to text that will find what you’re looking for and go right to it. As far as the viewing, the picture feels like you’re right there on set. Crystal clear UHD images. We are loving this purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaliToFlorida, We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Love all the features. Easy to operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmyV, We are thrilled to know that you love all the features of your new Sony TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality of Picture, Sound and Motion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watched movie, tv shows, sports and played game when i connected my laptop and picture, sound and motion qualities are too good for each of them. Very recommendable tv. But do not forget, this tv is really good option for price/performance. If you expect oled or highest 4k performance you gotta spend more money to buy expensive tv’s

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eagle, Thanks for sharing your great experience with your new Sony BRAVIA. We are glad that you like its quality. Your new X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    The Price is Right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Sound is good when adding the Sony sound bar. Picture quality is great while watching TV and Movies, but a little dark when playing video games that have night time action, like Ghost Recon Wildlands. I’ve tried changing brightness on TV and video game settings, but this only distorts the game when your avatars are using night vision. So far this has been the only issue with the tv. Otherwise it’s a very nice TV for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crispcleartv,

      We're really happy you like the impressive picture quality of your new X85J. Glad to know that the combination of superior video quality and great sound improves your home theater experience. Your feedback is greatly appreciated. Make sure to connect the external device to HDMI input 3 or 4 using a Premium High Speed HDMI Cable(s) that supports speeds of 18 Gbps. Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format. You can also select the appropriate picture setting for your Google TV such as Game mode.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Big

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, it is for my friend birthday gift, she supper like it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Like this tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Easy to install and set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mjsreview, We are glad to hear that you like the great picture and easy setup for your new BRAVIA LED 4K TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I love this TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent hours watching tv demos in the store and for me the Sonys looked the best. Of course the top of the line model looked the best, but to me this was 2nd best at a great price. Actually replaced an OLED with this tv and much prefer the colors and smooth gradients on this set -- a real 'looking out the window' kind of effect. The 3.0 antenna is nice too, over the air sports look great with very little pixelization.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello jond63, We are happy to hear that you love your new Sony Bravia TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Your continued support means so much to us. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K TV w/HDMI 2.1 eARC & Dolby Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an Open-Box Excellent Sony 65" X85J LED TV and could not have been happier with the experience. The sales associate helped me load it into the truck and the TV is crystal clear. Connected the TV to my Sony AV receiver using an HDMI 2.1 cable and the eARC HDMI port for a crystal clear picture and Dolby Atmos sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JDub, we're glad to hear that you are happy with your purchase. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65” LED 4K UHD TV (Model X85J)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying several different TV’s from Samsung and LG, we ultimately decided on this Sony instead! Very happy and satisfied with our purchase! This is a awesome TV with superb picture quality! Did I mention the AWESOME picture quality!! Do yourself a favor, if you’re in the market for a 65”, GO OUT AND BUY THIS TODAY!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JBell,

      Awesome! You've made a great choice! We are extremely pleased to hear that you are very happy and satisfied with the exceptional picture quality and overall performance of your new KD-65X85J.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for recommending our 65" X85J and for choosing Sony!

      - Romeo Sony_US

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great Tv but Wifi issues like other reviewers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV but few times a week I have to settings and restart the TV to get the WiFi to work. I go and enable it and it says its on and leave the menu and go back and it has turned off again. Not sure the cause. Has been doing it the past 8 months probably. I just a factory reset I'll see if that fixes it. Hopefully a bad system update. Other than it has been great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi babrown,

      Thank you for choosing and purchasing Sony BRAVIA X85J smart Google TV.

      We regret to hear you are having a Wi-Fi issue with your unit. You can perform a factory reset to isolate the issue. Please make sure to perform a software update to improve the general performance of your TV: https://www.sony.com/electronics/support/articles/00119543. The updates also resolve any possible software-related issues. You can also follow the guide from this link if the issue is still unresolved: https://www.sony.com/electronics/support/articles/00184183.

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X85J:

      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

      Thank you for letting us help assist you.

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super pleased with my Sony!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this tv for about 3 weeks and love it! Super easy to set up and use! Streaming our cable but we still have a clear picture! Our living room has alot of natural light and the picture quality is top notch. Way better than the LG we purchased 3 years ago that no longer works. No cons to report at the time!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mshedlund That's awesome! We are thrilled to hear that you are super pleased with your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked this TV. I didn't have any problems setting it up. The picture is fantastic. The only problem I had was that they didn't have anyone helping you at the store. The policies changed and I didn't know that I had to go to the front to request help while picking out the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HelloAngel, We are thrilled that you really like your new Sony TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. For any store-related concerns, we highly suggest contacting the seller directly to better assist you. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV great picture great sound quality easy to navigate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BigEd, We are happy that for you, your Bravia is the best TV. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, audio, quality and easy to use stream apps

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi juan13, We are thrilled to hear that you like the picture and sound quality of your new Sony Bravia LED TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the Sony TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 65” for TV room and a 43” for the bedroom. These new TV’s replaced Sony’s purchased back in 2011 also from Best Buy. The picture is clear and colors are awesome. The Geek Squad crew set up both TVs. They were very professional, courteous and answered all of our questions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Billy, That's awesome! We are glad that you love your Sony BRAVIA TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. It's great to hear that you were assisted well by our local dealer. Your continued support means so much to us. Thank you for trusting Sony. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, beautiful picture. It was easy to mount on the wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KAREN, We are thrilled to hear that you are enjoying the great picture and easy setup for your new Bravia LED 4K TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a 42" 1080p from 2007 this is a phenomenal TV. I did extensive research before committing to this set within my budget for what I needed. Perfect pair with my PS5. Definitely recommended. My rating for the sound is 3/5 because I use a sound bar and not the TV speakers so I wouldn't know.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bawstone, We are glad that you now have a perfect TV for your PS5. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Enjoy your games! Vincent Sony_US