Customer Ratings & Reviews
- Model:
- KD65X85J
- |
- SKU:
- 6455578
Customer reviews
Rating 4.6 out of 5 stars with 1222 reviews
(1,222 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 65" Class X85J Series LED 4K UHD Smart Google TV for its exceptional picture quality, easy setup, budget-friendly price, and impressive gaming capabilities. They rave about the vibrant colors, great contrast, and crystal-clear picture, making it an excellent choice for streaming, gaming, and entertainment. While some users have minor complaints about the remote control, connectivity, size, durability, and screen issues, the overall positive feedback highlights the TV's outstanding performance and value for money.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Sony 65" Class x85J
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very product for the money. Great picture Easy set-up
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mike, We are glad to hear that you like the great picture and easy setup for your new BRAVIA LED 4K TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a new TV could not decide on what we wanted. We had a Sony before and was very happy with it never had any issues with it. After looking at all the different TV that are out there we stayed with the Sony TV and we are very happy with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happycustomer,You've made an excellent choice! We're thrilled to hear you're satisfied with your purchase. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Quality lives on.............
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous picture and perfect size. Picture is awesome. Great buy and worth every penny. I bought this TV after spending a lot of time searching TVs in this size and always came back to the SONY. Long history of performance and quality and best of all it is made in Japan!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatDay, Wow! Thank you for the kind words and amazing review of your X85J. We're pleased to hear you've made an excellent choice! We're also glad you've chose the right size and you're enjoying the outstanding picture quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you so much for commending Sony! -Jess
Rated 5 out of 5 stars
Buen product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amo mi tv my husband got ut for my birthday last year
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Nice tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture to price value. Set up was easy and straightforward.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Inferno620, We are glad to hear that you are enjoying the great picture and easy setup for your new Bravia LED 4K TV. The X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Vincent
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Beautiful TV, Bad Sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is amazing for the price. It works well with the PS5, and the menus are easy to navigate. The preset buttons for streaming services are good as well. The only reason why this doesn't receive 5 stars is because of the sound quality. The sound is horrible, and you will need to purchase a sound bar to compensate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ricky, We are glad you like almost everything about your new Sony BRAVIA. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. You can always adjust the sound quality of your Sony TV according to your preference. For more details, please visit this link: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Love this tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I can’t believe we watching tv any other way.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Great for a Sony!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of Sony's mid-tier TV's. It's fantastic for the price. There are two HDMI ports for 4k/120hz, so if you have a PS5 or Series X, and don't want to spend more on the Master series, this is definitely the way to go. Worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseB,
You made the right choice! We're glad that you are enjoying the 4K120 function of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality, Refresh rate
Rated 4 out of 5 stars
Sony tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv good clear picture native 120 refresh rate
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tmeader, We are happy to hear that. Your new X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you so much for trusting Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Always Loved Sony TV’s
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have always loved Sony TV’s and regrettably got an LG that only lasted a few years this past time. Happy to be back to Sony which offers a crisper picture and hopefully 15 years of service as my old Sony did!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sean, Welcome back! We are glad you that loved our BRAVIA TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony picture quality is the best. We weren’t sure to go with LG, Samsung or Sony in this price range but finally the Best Buy store employee helped us with understanding the technicalities. This is the “Best Buy” we made in recent times!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Murugan, That's awesome! We are glad that you like the picture quality of your new Sony BRAVIA LED smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great t.v.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a vizo m series it lasted less then 2 years i did some research and came across this sony . I went to the store saw it amazing picture for the price super happy looking on picking another one for my little man cave
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wireless, Thank you for upgrading to your new Sony X85J! We're thrilled you like the amazing picture quality of this TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thanks for choosing Sony and we're looking forward to your next purchase! -Sam
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Awesome Picture/Sound with Wi-Fi glitch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV and its picture, sound quality but Wi-Fi connectivity isn't stable. Also, while I like the android platform a lot especially easy searching but the biggest limitation is the privacy, it is showing all content on the home page without restriction in place for kids' accounts in Netflix or Amazon, etc.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Arup, We regret to hear you are having issues with your Sony TV. To isolate the wireless network issue with your TV, we can follow the guide from this link: https://www.sony.com/electronics/support/articles/00184183. Please make sure your TV has the latest firmware by performing a software update. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Backed by Geek Squad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a 65" from Amazon 3 years ago and it died already. This TV is not only better, but it has a warranty and I trust Best Buy's Geek Squad program. Amazon could do nothing for me!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi adadee, We're glad that you chose this BRAVIA X85J 4K HDR LED TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for sharing this review! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
I love this Sony TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv! The picture is amazing and the sound level is enough in a 20ft x 20ft room without a sound bar. I am very happy with this purchase so far. I have had LG, Panasonic and Pioneer in the past. I would purchase it again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RLewis, We are thrilled that you are very happy with your new Sony BRAVIA 4K smart Google TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 3 out of 5 stars
Professor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant picture but very difficult to use the remote control. I would turn the tv on and had difficulty going to tv stations or other apps. Everything seems to want to go through google, which complicated this more. This not what I expected from Sony.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CJProf, We are sorry to hear you are having an issue with the remote control of your new Sony TV. To be more familiarize with your new TV and its settings, you may check out this link: https://helpguide.sony.net/tv/iusltn1/v1/en-003/index.html. Despite your concern, it's nice to know that you like the picture quality of your TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Vincent
- Cons mentioned:Remote control
Rated 4 out of 5 stars
Unaware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as an open box so the remote control was different than the original. It was connected for over-the-air reception. When not connected with Internet, changing channels produces a white screen stating no internet and had to use back button to clear it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Unaware, We are sorry to hear about your concerns. We suggest contacting the seller directly for the remote since this is an open box unit. To isolate the issues, please make sure to update the firmware of your BRAVIA: https://www.sony.com/electronics/support/articles/00119543. The updates improve the general performance of the TV and resolve any possible software-related issues.
Should you need further assistance, you can also email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture! You can see so much detail! The picture is literally like being right in your living room it is so bright and sharp. Has pretty good sound quality as well! It fit perfectly over my fireplace. I love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SonyLED4KUHDSMARTTV, We are thrilled to know that you love your new Sony BRAVIA 4K smart Google TV and it is perfect over your fireplace. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture and all around TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it a 5 star, but after setting it up and programming remote and TV to other devices, sometimes it does not work with the other devices until they are turned on. Once turned on, the remote will control. The picture quality and TV is great. Almost comparable to my plasma TV I still have.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shawn, We are sorry to hear about your experience with your BRAVIA TV. Please make sure your unit has the latest firmware by performing a software update: https://www.sony.com/electronics/support/articles/00119543. The updates include key features, applications, bug fixes, and feature improvements. Despite your concern, we are happy you still like your BRAVIA TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture.
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
- Pros mentioned:Color
Rated 5 out of 5 stars
4K super bright
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super shark - super bright . It has many apps including your basic Netflix and Hulu and you can mess with the settings to make your own customs. It’s low brightness setting is super bright ! It works great for ps/Xbox - it looks super crisp and 4K
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rgreen, that's awesome! We're glad you like the incredible 4K display, built-in apps where you can customize the settings, and it works perfectly for next-gen consoles. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam















