Customer Ratings & Reviews
- Model:
- KD65X85J
- |
- SKU:
- 6455578
Customer reviews
Rating 4.6 out of 5 stars with 1222 reviews
(1,222 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 65" Class X85J Series LED 4K UHD Smart Google TV for its exceptional picture quality, easy setup, budget-friendly price, and impressive gaming capabilities. They rave about the vibrant colors, great contrast, and crystal-clear picture, making it an excellent choice for streaming, gaming, and entertainment. While some users have minor complaints about the remote control, connectivity, size, durability, and screen issues, the overall positive feedback highlights the TV's outstanding performance and value for money.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Connectivity
Rated 3 out of 5 stars
Great picture but TV has bugs.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has great picture and I am overall satisfied with the purchase. I do notice that WiFi will sometimes disconnect and I have to restart the TV in order for it to work again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi moneV, thank you for choosing and purchasing product. We're glad you like the picture quality of our X85J. We're sorry to hear that you have a Wi-Fi issue with your SONY unit. Please isolate the issue by following this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x85j/articles/00184183
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X85J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 65"er
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this tv. Great size works well the picture is great. Playing the game on it looks great. The sound is also great, nothing but good things to say.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Herb, We are thrilled that you absolutely love your new Sony BRAVIA 4K smart Google TV. Your new X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Our new Sony 4K HDTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have always bought what we thought was a great new tv until now. Thanks to the sales representative at Jantzen Beach Best Buy we now have an exceptional new tv. Thank you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Premos, We are thrilled you now have an exceptional brand-new Sony BRAVIA smart Google TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. It's great to hear that you were assisted well by our local dealer. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great practical TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is excellent for the master bedroom. It’s ample enough to watch some 4K movies when all you want to do for the day is lay on your bed and watch blockbuster movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry, We are glad to know that you now have an excellent smart Google TV for your master bedroom. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Enjoy your movie nights! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing Sony quality and picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning image for a mid class TV. I am supposed how nice and clear the sound is also. I sometimes do not realize the sound bar is off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh,
Thank you for such a great review! We're happy to hear you like the stunning picture and amazing sound with your new TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this TV for nearly two months and the more I use it, the more I enjoy it. The picture is amazing and even the built in speakers sound good. Setup was easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MIDadof6, We are thrilled to know you are enjoying your brand new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV- highly recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend this TV- over the last 15 years, whenever we have added a TV to our home, indoor or outdoor, we have bought Sony TV's and have always been happy with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Technologychallenged, We are thrilled to ,now that you are happy with your new Sony BRAVIA TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Your continued support means so much to us. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really good TV. I'm a gamer and its so much better than my last TV. The picture quality is awesome. When I'm ready for my bigger TV, I'll definitely buy the biggest Sony TV I can.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spartan, That's awesome! We are glad that you are happy with the picture quality of your new Sony TV. Your new X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent
Rated 5 out of 5 stars
Happy Customer!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Am extremely happy with my purchase! Everyone was very helpful and quite knowledgeable about the product. Would definitely recommend this purchase to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AWESOME, We are very glad to hear that you are extremely happy with your new Sony BRAVIA TV. Your new X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great All Around
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was easy as warm pie! Applied and 5 minutes later walked out with this beautiful and Vivid Sony TV. Price was great, service was super and Picture is phenomenal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoreThanSatisfied, That's great to hear! We are glad you like your new Sony TV especially its picture quality. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Refresh rate
Rated 5 out of 5 stars
Perfect TV/Monitor -
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing so far, 120HZ for my PC- (Yes, I have a monitor 240hz) but wanted something connected for when I just want to relax in the bed and grab a controller. (For my pc)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rackenture, Great! We're glad that you are enjoying your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Don’t overspend. This TV is the sweet spot.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box this set looked great. After fine tuning, it looks fantastic. Easy to unpackaged and set up. Intuitive user interface. Lots of options for picture and sound. Google TV is a let down. I would have preferred Roku or Fire TV.
I would recommend this to a friendBrand response from SonyListens
Posted .HI jd0gg777, Thank you for sharing your experience and we appreciate your feedback. It's nice to hear that you like most of the features and capabilities of your new Sony TV. Your new X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Exceeds Expectations!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great smart TV. It fills the room with both picture and sound. It replaces an older 46-inch Bravia and the technology improvements are immediately evident.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyCustomer, That's awesome! We are thrilled to know that your new BRAVIA TV exceeded your expectations. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Marty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. The remote won't turn on my DirectTV Genie mini receiver but it does perform most of the functions. Still trying to learn how to program the remote to be more efficient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marty,
Thanks for the feedback and we are glad you like the picture quality of the TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. We appreciate your feedback. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Plasma out Sony LED in .
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a 11 year old plasma tv with this Sony LED tv . I thought I would have to buy OLED to match the quality but this TV gives me as good a picture as I am used to .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DundeeDave, Thanks for your feedback. We are glad you like the quality of your new Sony TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Review of Sony 65X85J TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is the best purchase for its price if you have limited budget but wanting "best bang for the buck" Outstanding pictures and surpassed my expectations. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaliforniaBuyer, We're glad that you are happy with your purchased. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for the recommendation! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatly picture quality and great dark shades. Highly recommend for the size. I wish I would've purchased a larger screen size because my couch is 10 ft away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mario, We are glad that you like the picture quality of your new Sony BRAVIA LED TV. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent
- Pros mentioned:Color
Rated 5 out of 5 stars
Very happy early 50th birthday to me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely loving this so far. The color, the motion, everything is so much better than our other 65” tv we had. Didn’t take long at all to learn the functions and features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JimCase, We are glad that you are very happy with your new Sony TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Advanced happy birthday, JimCase! Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Beautiful picture (some blurring for sports only)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is beautiful when watching normal TV (movies, tv shows), especially for the price. Only reason I didn't give it 5 stars is because when you are watching football, there are times when it blurs a little.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffO, We regret to hear you are having an issue when watching football on your new Sony TV. This usually not the case with our premium TVs. If you are watching football games on digital channels, you may find this link helpful: https://www.sony.com/electronics/support/articles/00141958. Despite your concern, we are happy that you still like your Sony BRAVIA TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture.
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
- Pros mentioned:Color
Rated 5 out of 5 stars
Will recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color i will recommend, this tv worth it for tv series movies and games and yes it supports VRR for those who like to play video games such as xbox or ps5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nice, Thank you for the awesome review! We're glad you like the vibrant colors and VRR feature of your new Sony X85J. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam















