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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1222 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 65" Class X85J Series LED 4K UHD Smart Google TV for its exceptional picture quality, easy setup, budget-friendly price, and impressive gaming capabilities. They rave about the vibrant colors, great contrast, and crystal-clear picture, making it an excellent choice for streaming, gaming, and entertainment. While some users have minor complaints about the remote control, connectivity, size, durability, and screen issues, the overall positive feedback highlights the TV's outstanding performance and value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,222 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new 65" TV. Great pictures and sounds. Wish we had bought one sooner.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Refrigerator, That's awesome! We are thrilled to know that you love your new Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy has good service employees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture. Just disappointed that the HBO and YouTube aren't captioned

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smitty, We are happy that you like the picture quality of your new Sony BRAVIA TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. I love Sony Televisions and they’re reliability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VexNorcal, We are glad to hear that you love Sony TVs. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is very happy with our Sony Tv. The size is perfect we got the 65 inch

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jimb, We are glad to hear your family is very happy with your new Sony BRAVIA 4K TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Enjoy your movie nights! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Upgraded to bigger TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Went from a 46” to a 65” screen and it’s like going to the movies!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Meeguck, We are thrilled to know that you love you new Sony BRAVIA TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy your movie nights! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all past TV's I've owned, Sony is my absolute favorite. Great size, picture, quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JmeF, Thanks for sharing your feedback. We are glad to know that Sony is your absolute favorite. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Enjoy. Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Sony 65"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return/exhange the TV due to tech issues. Now that we exchange it, we are very pleased with the picture quality. The sound quality is suspect, as at times the background music/noise is above the sound of the verbal dialect. Maybe we need to see if we can make adjustments????

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony65, We regret to hear that you had to returned/exchange the first unit. It's nice that you are very please with the picture quality of the replacement unit. Your new X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. To isolate the audio issue, you may visit this link for troubleshooting steps: https://helpguide.sony.net/tv/iusltn1/v1/en-003/08-05.html.

      Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Flat 65 inch wall hanger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement for an older flat screen. Excellent picture and features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lorraine, We are glad you chose BRAVIA 4K TV as a replacement for your old unit and that you like its picture quality and features. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and extremely responsive with YouTube and other apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeS, We are happy that you like the picture quality and performance of your new Sony BRAVIA TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect for our new meeting area. It was also on sale for a great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gamezen, We're happy that you're satisfied with your TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE this Sony 65" TV! It's big and beautiful, clear and bright. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Shari, Thanks for sharing your feedback. We are glad that you love your new Sony Bravia 4K TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    worth the price !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomes build quality and picture is really clean with apps like hulu!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Atreus, We are glad that you like the picture quality of your Sony BRAViA TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Picture is outstanding. Matched it with Bose soundbar and know have the perfect mancave set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bucky, Excellent choice! We are so glad to hear that you are happy with the picture quality of your new X85J TV! See beautiful pictures full of real-world colours on a TV that’s designed to keep you focused on the action. With 4K/120fps, you’ll enjoy smoother, clearer, more lifelike entertainment. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture out of the box with out adjustments . Easy to use apps. All my tvs are Sonys

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bugags, We are glad that you like the picture quality and the apps of your new Sony Bravia LED TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    perfect size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, ease of access with remote, perfectly fits over mantel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blazer624, Awesome! We're glad you like the excellent picture quality, easy to use remote control, and perfect size of your new Sony X85J. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X85J TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding product and geek squad service. Delivered and setup the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 65inchSonyTV, We are happy that you like the quality of your Sony 4K smart Google TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. It's great to hear that you were assisted well by our local dealer. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is producing fantastic TV’s! The picture is so crisp.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Marc, We are glad that you like the picture quality of your new Sony BRAVIA LED TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Tv purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price. Does not have the latest and greatest technologies as this was not the intent of the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DRG1703, We are happy you like your new Sony TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Please make sure to update your TV by performing a software update. The updates include key features, applications, bug fixes, and feature improvements. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, easy to use interface! Love the tv and movie suggestions on Home Screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amar77, That's awesome. We are glad you are having a great time with your brand new Sony TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing with such a great sound and the picture is astonishing.. I love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lolo4, That's awesome! We are happy to hear you are enjoying the picture and sound quality of the X85J 4K HDR TV. We always strive to deliver the best picture and sound quality with our TVs. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for your purchase and for choosing Sony! -Jess Sony_US