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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1222 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 65" Class X85J Series LED 4K UHD Smart Google TV for its exceptional picture quality, easy setup, budget-friendly price, and impressive gaming capabilities. They rave about the vibrant colors, great contrast, and crystal-clear picture, making it an excellent choice for streaming, gaming, and entertainment. While some users have minor complaints about the remote control, connectivity, size, durability, and screen issues, the overall positive feedback highlights the TV's outstanding performance and value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,222 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Excellent picture quality. Good price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi torresfr2000, We're glad that you appreciate the excellent picture quality of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality, Sony is always a safe bet , perfect complement for my PS5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Fernando, We are glad you now have a perfect TV for your PS5. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Den Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice television for the price and sports watching.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MOtelevision, We are glad that you like your new Sony TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is fabulous. has a great picture. easy setup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi junebug, We are happy to hear that you are enjoying the great picture and easy setup for your new Bravia LED 4K TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sony 65" TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. Easy to set up and watch. The feet were easy to attach and come of easily too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony65inchtv, We are glad to hear about your experience with your new Sony TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound is above average. Very pleased with the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Grod, Thanks for sharing your experience. We are glad that you are very pleased with your new Sony BRAVIA 4K smart Google TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Enjoy your games! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    65 tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, but difficult to operate, need cable tv to come on when unit is started.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rich, We are happy you like the picture quality of your new Bravia TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. To control the cable/satellite box using the TV remote control, please visit this link: https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-08_03.html. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television has a Good picture. It was easy setup. Works great with my sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gman, We are thrilled to hear that you are enjoying the great picture and easy setup for your new Bravia OLED 4K TV, and it works great with your soundbar! Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv for the price. Recommended by the rep to replace my old Samsung.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kaozmaster, thank you for upgrading to your new Sony X85J! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sony TVs are reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is easy to set up and use. Geek Squad delivers and sets up which is a bonus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kathyw, We are glad that you like your new Sony Bravia TV. The X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a picture that is smooth and clear, full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. It's nice to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibrant colors and great contrast. Best LED tv we have owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi aberkness, That's awesome! We are glad to know that your BRAVIA is the best LED TV you have owned. You chose the best TV brand! Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Vertical lines in picture, 4 months old

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is ok, picture and sound are pretty good. The various streaming apps work as expected, but there us a problem. I have had this TV for ONLY 4 months and it has developed a thin vertical line that slowly travels from the top of the set to the bottom. The only way to fix this is to unplug, wait 20 or 30 seconds, then re-plug in the TV. This has happened several times over this last month. The plug/re-plug lasts for a few weeks or so and the lines return. I got this solution from reddit, apparently this issue happens in many sony tv's of this model range. This sucks even more, because I'm still paying for plus I am beyond the return window. No, I did not get the extended warranty, I did not expect to need only after 4 months. Do yourself a favor and buy a Samsung.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Disappointed, We're sorry to hear about the vertical line issue that you have on your Sony TV. This is usually not the case for our TVs nor the experience we want you to have. If you have already tried the power reset procedure and it didn't work, let's try to further isolate this issue by performing the additional troubleshooting steps provided on the link below:

      https://www.sony.com/electronics/support/articles/00032635

      Your unit comes with a 1-year limited manufacturer's warranty. If you're unable to resolve the issue after performing all the suggested troubleshooting steps, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X85J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Sam Sony_US

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues. Good price. Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AGMo, We are glad you like your new Sony BRAVIA 4K TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, absolutely beautiful. Quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CliffG, That's great! We are glad that you like the quality of your Sony BRAVIA 4K TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV !!! Has everything I needed. 120 Refresh rate!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ajutd4, We are glad you like your new Sony BRAVIA TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Please ensure your BRAVIA has the latest firmware by performing a software update. HDMI 3 and 4 of your TV supports 120 Hz. Thank you for choosing Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Great TV, Meh Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv on sale for a living room. Looks nice on our wall as a focal point. Picture quality is about what you’d expect, not the best but certainly not the worst. Only downfall, like many TVs these days is the audio is subpar, and for a true experience with a movie or sports would require a sound bar or sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonH, thank you for choosing and purchasing our product. We hope your are enjoying your new TV. We understand your concern regarding the sound of your SONY unit. You can configure various settings related to the TV’s sound such as sound quality and sound mode. Please follow this link for more details:

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture great and sound is good. :-) Great price, Good buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ogvideoguy,

      Great! We're glad that you like the sound and picture quality of this amazing TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    My new Sony 65 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Sony 65 inch tv Great picture Love this yes

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mysony, Fantastic! We're glad you love the great picture quality of your new Sony X85J! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 65” Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Adding apps relatively easy. Slim frame.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LPav, We are happy that you lke the picture quality and the apps of your Sony Bravia TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Lauren

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and clear- but it better be for the money, right?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Laureness, We are glad that you like the picture quality of your new Sony Bravia LED TV. You chose a brand with great quality! Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for the feedback and for choosing Sony! Vincent Sony_US