Customer Ratings & Reviews
- Model:
- KD65X85J
- SKU:
- 6455578
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 65" Class X85J Series LED 4K UHD Smart Google TV for its exceptional picture quality, easy setup, budget-friendly price, and impressive gaming capabilities. They rave about the vibrant colors, great contrast, and crystal-clear picture, making it an excellent choice for streaming, gaming, and entertainment. While some users have minor complaints about the remote control, connectivity, size, durability, and screen issues, the overall positive feedback highlights the TV's outstanding performance and value for money.
This summary was generated by AI based on customer reviews.
Installation team
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech team did excellent work, i would recommend them to come and install anything for me anytime, you should give both gentlemen a raise
I would recommend this to a friendBrand response from SonyListens
Posted .Hi COMPUTER, Thanks for sharing your experience. It's nice to hear that you were assisted well by our local dealer. We hope you also like your new Sony TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent
KevinsTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The entire experience has been wonderful. Especially the Geek Squad gentleman who mounted the TVs. Very professional, friendly and knowledgeable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinsTV, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay
Not crisp Color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is not crisp as I expected but it is okay. I rather go with Samsung for my future purchases. If the 30 days return time didn’t pass I would have exchanged it with Samsung
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lola, We are sorr to hear about your experience. You can alway adjust the picture quality of your Sony TV according to your preference: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html. You can also adjust the quality from its source. If you are playing from an app or an external speaker, you can check its picture settings for a better viewing experience.
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Employee Help Saved the Day and Got us a New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Not only is the product excellent, but the help we received in the store was top notch. Very patient, helpful, and thorough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Copy, we're glad you had a great experience with your purchase. We hope you are enjoying your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. ~Earl
They still make a good tube
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two Sony televisions within a few months of one another. That should tell you how satisfied I am with Sony TVs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaidbackSundays, We are thrilled to know that you are satisfied with your new Sony BRAVIA 4K smart TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent
No Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting used to it but overall I'm staisfied so far. I had a 1080p plasma so this isn't nearly as bright but we are getting use to it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lbow, We are glad that you are satisfied with your new Sony Bravia TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Google account is required to add more apps and to enjoy other Android TV features. Thank you for choosing Sony! Vincent
Love so far my new tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Sony tv so far it’s been great for some reason the sound went off one night but with the help menu was able to fix the problem
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LovemySony, We are glad that you love your new Sony Bravia TV. Your new X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good… only complaint is “motion blur”. I thought the 120hz refresh rate would look better than it does. Otherwise the 30ish % off sale price is a good value for what it is.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dannothemanno, Thanks for sharing your feedback. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent
21st Century
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased w Sony 65" smart tv . Geeks did a great job of wall mounting. I have finallly entered the 21st century!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony65,
Awesome! We're glad you're pleased with your television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
my new toy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes,a great looking tv ,apps very smart!To bad they didn't make these type of tv's back ib the day.Love my new sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonylover4ever, You definitely made the right choice! We're truly glad you are enjoying everything about your new Bravia TV. We always strive to deliver the best picture quality with our TVs. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for purchase and for choosing Sony! -Jess
Excellent TV and quality and great price BestBuy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV and quality. It was really fast booking and picking up, BestBuy associate was kind enough to even help load it into my car
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dibs, We are thrilled to know that you like the quality of your new Sony TV. The X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a picture that is smooth and clear, full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! -Vincent
Great TV & excellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third SONY TV. Best Buy has the Nest service & choice of merchandise. I love the Geek Squad too
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PatJ, That's great to hear. We are glad you like your thrid Sony TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Your continued support means so much to us. Thank you for trusting Sony! Vincent
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I expected better. Air play sucks on it and google assistant on the tv has its issues. Overall it’s a good tv better than most out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello E750, We regret to hear you are having issues with your Sony BRAVIA TV. If you are having Apple TV access issues or unable to pair Apple devices to my TV using the AirPlay app, you may find this link helpful: https://www.sony.com/electronics/support/articles/00260396. With regard to the Google Assistant, you can check out the links below for the possible resolution to this concern:
-https://www.sony.com/electronics/support/articles/00225730
-https://www.sony.com/electronics/support/articles/00246408
Make sure your BRAVIA has the latest firmware by performing a software update: https://www.sony.com/electronics/support/articles/00119543.
Despite your concerns, we are happy that you still like your new BRAVIA. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast.
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying the interface of the tv, I have tried many ones and they where a pain to use. I have no complaints
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sniehoff, Thanks for sharing your experience with your BRAVIA 4K TV. We are glad that you are enjoying its interface. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent
Very Satisfied!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problem free TV. User friendly. Set-up and mounted by BestBuy Geek squad. Perfect!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WritofCert, we're glad you are enjoying your new TV! Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! ~Earl
Sony 65” Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television which I thank Shamus helping me select the right product for me!! Thanks!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dale, That's great! We are glad you like your new Sony BRAVIA 4K smart Google TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. It's also great to hear that you were assisted well by our local dealer. Thank you for trusting Sony! Vincent
Open box not a problem with return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box there was damage they took it back and give me a new one without a problem very class act
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sandman, It's nice to hear that you were assisted well by our local dealer. Hope that you like your new Sony TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent
A very Smart TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Sony TV it's very Smart! I just say 'hey Google' and it takes me where ever I want to go.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daisy, That's really great to hear. We are glad you love your new Sony 4K smart Google TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent
Good looking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my tv, I purchased the 80j first and there was to much lag in sports but on the 85j all is good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 80jtv, Thanks for the amazing review! We're happy to learn you like the impressive performance of your X85J. We value your input and appreciate the feedback. To resolve this issue on your X80J, please make sure that your headphones are running on the latest firmware version.Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for your purchase and for trusting Sony! -Jess
New Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great have not had any issues. Took a little time to set it up but working as expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MyTV, We are glad you were able to set up your new BRAVIA and it works seemless with your setup. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent