Customer Ratings & Reviews
- Model:
- XBR65Z9F
- SKU:
- 6278280
Rating by feature
- Picture Quality
Rating 5.0 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the 65" Class Z9F Master Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its outstanding colors and deep black levels. The TV's brightness and wide viewing angles also receive positive feedback. While some users have concerns about the remote control, the overall sentiment towards the TV's features is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Brand New Sony Model with bugs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to get this brand new Master Series model from Sony. I already own an XBR65900D from a few years ago and love the picture. I was considering the XBR900F and the XBR940E 75" models when the Sony Rep told me about this new model. I did a lot of research and was impressed by the two others models when I learned about this new model. My issues may not be the same as others but, in my case, the Spectrum Cable Box would not sync the sound with the TV using an HDMI cable. Also, I tried downloading an app (Kodi) from the Google Play Store which could not be downloaded due to software issues with the TV. I talked to both Tier 1 and Tier 2 support at Sony with no resolution to this problem. So, the TV had to be returned for the other model. Sorry Sony, you need to make sure this TV works before sending it out to the retail stores.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DWilson1USA, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron
Horrible TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid $5000 for this TV in 9/2018. Shortly after setting up light on bottom of TV would blink four times whenever any input hooked up to it. TV was returned under warranty. TV would continue to shut down with direct TV and multiple calls to SONY left me with them it saying it was the fault of my peripheral devices. I now have a non-functional HDMI 1 and a black line across the bottom of the TV. TV is now out of warranty and the only recourse given by SONY is to buy an A9G for $2900. I presently have an XBR-55X900F, XBR-49900F, XBR-49X900E, XBRHX929, XBR55HX929, and a KDL 55HX80 in my home. SONY has lost a customer for life. Their quality is horrible.
No, I would not recommend this to a friendOk tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Image not great. Technology still too far away. No like
No, I would not recommend this to a friend