Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $299.99
Clearance
The comparable value price is $1,499.98

Customer reviews

Rating 4.3 out of 5 stars with 954 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, Dolby Atmos, easy setup, and bass of the 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos. Some customers find the soundbar to be a bit pricey and wish it had rear speakers for greater sound effects. Others have concerns about the connectivity and size of the soundbar, as well as the volume at lower settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 954 reviews
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Powerful sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome for an apartment setting where space is a premium. Subwoofer will definitely shake your room. Obviously, it's better if you have satellite speakers in the recommended spots for a true Dolby Atmos sound. One wish I have is that Sony comes out with a firmware upgrade to include separate rear speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior Sound & Fantastic Format, a little Pricey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Fantastic sound! I highly recommend it for someone who wants a "HiFi" sound, but without the need for 9+ individual cabinet speakers. The sub definitely goes above and beyond in performance, seriously... it surprised me on how good it was. The sound modes seriously do a great job catering to the content you're wanting to listen to. It worked well for me both in a bedroom (12'x14') as well as a medium-sized living room (20'x30'). If you can pick this up on sale or as an open-box for $1,200 (or less) I would definitely jump on it. $1,500 is a little on the high-side for an asking price. Ratings - Design: 5/5 Build Quality: 5/5 Features: 4/5 Sound: 5/5 Price/Value: 3.5/5 (open-box pricing is 4.5/5)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi oSiiL3NTx,
      Thank you for an amazing and detailed review! We're happy to know that we were able to meet your expectations with the sound quality and overall performance of the ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thank you for your recommendation and choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Blown Away!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sounds so good compared to the z9f which I had previously. I dont miss having the rear speakers and the Atmos effects are amazing. There is real weight to the sub woofer that rocks every movie we've watched or game I've played. I do have to say that I use this in a smaller space with walls and ceiling in relatively close proximity....10feet or under...ceiling 6ft....so the bouncing sound is very apparent even at lower volumes. That's one reason we went to a single soundbar.....wall mounting the rear speakers just didn't work out well. The effects from the soundbar may not be as pronounced in a large room or a room with alot of other things that could absorb the sound. For us this has worked out amazing and the wife and kids all said it sounds so good. For a single soundbar I can't recommend this enough.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW. What a sound this system produces. My friends and neighbors are just amazed with how this produces sound for Movies and Music. The setup was done by Geek Squad and they did a great job! Highly recommended to purchase if you are a big movie watcher.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BruceLV, That's awesome! Good to know you appreciate the movie theater-like experience and the powerful sound this soundbar delivers. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great sounding soundbar! Great for movies.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned plenty of Sony sound bars.This sound bar brings my living room to life when playing 4K DVD’s, Atmos is present,but not overwhelming. Playing music sounds great for a sound bar,plenty of bass, mid and treble is good also. I’m happy with my purchase .I bought another for my basement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is crisp and the sub has some punch to it. Really like this set up.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Outstanding sound!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Martian Logan speakers with a def tech subwoofer attached to an Elac amp and this sound bar blew it away. I really never knew what was meant by balance, but now I do. This Sony sound bar and subwoofer brings movies to life, especially ones with Atmos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rufio, you definitely made the right choice! We are happy you are enjoying your ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    It's almost like magic...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting surround sound from a soundbar. So obviously Sony is practicing witchcraft. Great sound...unreal surround sound and deep bass with a massive subwoofer. The price is why it gets 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my place Surrond is incrdible flowlesss easy to installed and it looks great in my system

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Pricey but worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but worth it to have great sound. fills up my entire room with 12 foot ceilings and an open concept. Sometimes it even sounds like surround even though there are no rear speakers. Bass hits hard.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi codplayer,

      You made the right choice with the Sony HTST5000! This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a chance to use this a ton yet but from what I have it sounds really great for a soundbar/sub set. I have it installed in a room with hardwood floors and the sound carries very well over the room. You have to know what you are getting, if you want a true Dolby Atmos experience to the max of it's ability this is not the route for you, however if you want a good sound mixture between lows and highs with a slight feel of Atmos then this is a good buy. So far I don't regret the choice I made between this model and the high end Samsung model. Hope this helps.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sony Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beast of a soundbar. Sound is rich and can crank up the room. Bass is deep as well. Just remember it's still a sounder and won't replicate a true home theatre setup with amps, tower speakers, surround sound speakers, etc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,

      You made the right choice! The HTST5000 was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Outstanding Sound!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this sound bar! Amazing sound and does a great job at simulated surround sound/atmos. Only issue, it has issues communicating with my Sony OLED sometimes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BENGRIM4,

      Awesome! We're truly happy you love the great sound quality of your new ST5000 Soundbar with Dolby Atmos and DTS:X compatibility. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content.

      For connection issues, please make sure that you have the most recent firmware (M40.R.0445) released on March 10, 2020. This revision helps Improved connectivity issues. https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-st5000/downloads

      If this does not help, please email us at [email protected] with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this expecting a high quality product with great sound and that is exactly what I got! Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great all-in-one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a soundbar with a lot of base and this one did not disappoint. It’s cool how you can adjust the space between the sofa and TV to better project sound. It also has a feature which allows you to change the volume of voices only, which I personally really like (makes it easier to hear voices clearer, especially during scenes with loud background noise), but my partner doesn’t like to use it. The disappointing part is that you currently can’t purchase additional speakers to create a more surround sound feel. The single bar does a good job as advertised, but it still would’ve been nice to have that option in the future.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ktkatherinekt,

      Good to know that you like the size, voice function, and bass quality of the soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content.

      Your feedback about support for surround speakers is greatly appreciated. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great easy set up and connection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the wireless connection and how easy it was to set up. Great sound for a finish basement room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing soundbar. The ST-5000 has great audio quality and was a perfect pairing with my LG OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 4 out of 5 stars

    Great Sound Quality and Atmos

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am replacing a 10 year old 5.1 receiver and speakers with this system. I must say the sound quality and bass are great. Much better than my previous system. The Dolby Atmos technology is implemented very good in this soundbar. I think if this soundbar ever gets a firmware update to support wireless rear speakers I would give it 5 stars. That being said the overhead and rear sound is very good. The rear sound isn't quite as good as having dedicated rear speakers. But it does fill the room with sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has great sound and is a good value. integrates well with other Sony product.

    I would recommend this to a friend