Customer Ratings & Reviews
- Model:
- HTST9
- |
- SKU:
- 3953262
Customer reviews
Rating 4.1 out of 5 stars with 251 reviews
(251 customer reviews)to a friend
Customers are saying
Customers praise the 7.1-Channel Hi-Res Soundbar with Wireless Subwoofer for its exceptional sound quality, ease of use, and powerful bass. Many also appreciate its compact size and Bluetooth connectivity, finding the setup process straightforward. While some users experienced minor software issues, the overall positive feedback highlights the product's impressive audio performance and convenient features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar works great! The sound is absolutely amazing!!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
unbelievable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.an unbelievable sound bar, the quality is just exceptional
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. I really enjoy it. I recommend it to everyone
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Dale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound very pleased would definitely recommend.
I would recommend this to a friend Rated 4 out of 5 stars
great ouality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ach use not as good as I thought it would be. Ended up using an optical cord other then the cord that was supplied with the product.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's wonderful great sound works very well for my needs
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
good when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was easy and sounded good for a while. Now only after ha ring it for about 2 weeks the speakers are already bad on the unit and the is a buzzing when I try to use the unit. And it is definitely not as powerful as it should be for a sound bar this expensive. Not what I wanted or expected at all. Very disappointed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Morgan, we regret that the unit failed your expectation. You can check this link to troubleshoot the issue: https://us.en.kb.sony.com/app/answers/detail/a_id/40464/p/41901,44406,92955,95573/c/65,66/kw/buzzing%20sound. Regards, ~Erin
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Did not like playing Soundbar w/o sub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good sound when paired with sub. Not up to my expectations when sub not paired.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 1 out of 5 stars
Great Sound Bar - Until it isn't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We loved this sound bar. We purchase this as an open box and enjoyed the expansive sound (for a sound bar). However, within days, it developed a fuzzy sound in the center channel. Upon returning it, we purchased a new unit as a replacement of the same model (Best Buy handled it very well). The performance was once again excellent, but now nine months later the fuzzy sound in the center channel is back. I'm really disappointed with Sony's quality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MBest, we certainly emphatize with your disappointment. Sony takes into consideration all feedback to improve the performance and quality of our products. You may consider the next link to isolate the fuzzy sound or sound issue with the sound bar: https://us.en.kb.sony.com/app/answers/detail/a_id/40464/p/41901%2C44406%2C92955%2C95573/c/65%2C66/kw/buzzing%20sound. Regards, ~Erin
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Best design for a sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound bar for watching movies but for watching tv not that good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vikbryant, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
Rated 5 out of 5 stars
Amazing Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband search for quit a while to find the perfect wireless soundbar for our Sony TV. We even drove to another state just so we could hear it in person. Sony did not let us down. This has amazing sound quality and gives that surround sound feeling we was looking for. Definitely a great purchase!!
I would recommend this to a friendRated 4 out of 5 stars
Sony loyalists
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a Sony loyalist so I was hoping the sound bar would help me keep the faith. So far all is good.
I would recommend this to a friend- Cons mentioned:Software
Rated 2 out of 5 stars
Update nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently the software is to primitive to handle updating without problems. Hope they upgrade on the next model otherwise it will be an even more expensive paperweight !!!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi IMJOEMAMA,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
>Joffrey
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Defective speaker , twice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on special with a Sony tv. Sound was OK for about a week but started to make a weird sound (buzzing,static) coming from the center speaker. I thought it was the sound field or tv source but it was the speaker. I returned it to best buy and got another one. Oh no, same problem! After 2-3 weeks. I went to best buy and asked if other customers had the same problem but the representative never heard of this problem until we listen to their display speaker, buzzing sound coming from center speaker. Returned it and got me a BOSE soundtouch, now life is good! Sony hopefully looks into this!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Munozfamily, We do appreciate providing us these feed backs for the betterment of our product. We will pass what you've said to the proper department. Thank you for bringing this to our attention. -Jerome
Rated 4 out of 5 stars
Still new seems to be a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tony at the store did a great job. He sold me this product when I did not need it
I would recommend this to a friendRated 3 out of 5 stars
bad apple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought as an opened box item and crackled when using, bought a new hdmi cable and still sounded crackly. Think it was a lemon because I bought it as an opened item....disappointed because I couldn't get another one because they didn't have any others that were opened box. Oh well, I'll look for another!
No, I would not recommend this to a friendRated 5 out of 5 stars
Sony sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my Sony sound bar with my new tv. I usually buy Bose but Sony is also a great product and I just couldn't resist the deal I got with my Sony tv. I've had the sound bar for about a month and I couldn't be happier.
I would recommend this to a friendRated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has a tremendous selection of electronics to choose from the staff is friendly and courteous and willing to assist all the time. I enjoy going there and just browsing if not purchasing an item.
I would recommend this to a friendRated 5 out of 5 stars
Excellent sound bar, but lacks HDR support!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar exceeded my expectations in all areas except one, it's lack of HDR support is a major short coming for visual reference.
I would recommend this to a friendRated 2 out of 5 stars
Poor Product from Sony Again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the high end sound bar to get wireless and to upgrade our system. We are not audiophiles.We don't require 0 harmonic distorion, we dont need 100000 watts per channel. This soundbar is OK. It continually and randomly goes to USB. Occasionally the soundbar produces an echo of the sound when you first start it. You have to shut down and restart to get the echo to stop. The bass is either overwhelming or too soft, nothing in betweenFor a $1200 soundbar, things should be almost perfect. In addition, if you go from other reviews, dealing with Sony customer service is a nightmare. Save yourself the effort and stay away from Sony products.
No, I would not recommend this to a friend














