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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 219 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are impressed with the 7.2-Ch. Network-Ready 4K Ultra HD A/V Home Theater Receiver's exceptional sound quality and ease of use. Many appreciate the Bluetooth capabilities and find the receiver to be a good value for its price. While some found the instructions less helpful, the 4K pass-through and auto-calibration features were frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 219 reviews
  • Rated 5 out of 5 stars

    Excellent receiver with great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the mobile app that allows us to control this device on our phones from the yard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stereo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the stereo. The HDMI connections are prefect for all my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great in any room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all Sony products it was Easy to setup. The sound is amazing with lots of power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. This receiver is compatible with our network, tablets, and cell phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as I expected, perfectly. I highly recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony receiver is very nice. Works well with my Bose system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as only Sony Receiver. Remote not great compared to old.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for my home theater. Very updated with technology.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. Savage, I'm so glad to hear that this unit meet your expectation. Thank you for choosing Sony! Dave sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Sony products are always top of the line for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver works great. Very easy to setup and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The system is very easy to hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manual is not very helpful when using the advanced features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home theater receiver for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect home theater for those with a smaller room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like so much I like I can connect two woofers ..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The reciever is fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver is fine but the service required to purchase it was substandard. The associate did not know how to use it as part of a home theatre system resulting in 3 more trips to the store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in one month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase this receiver. It quit working one month after purchase sent. I had to send it to the repair shop. They couldn't get parts for it. Sony is sending me my money back.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dagwood! Thank you for sharing this experience with us, we would like to apologize for the inconvenience you have gone through with this receiver, please allow us to review your case to make sure that everything was taken in consideration, email us at [email protected] and include your contact information, Event ID, model, serial number with a description of the issue you are experiencing with this unit. ~ Jeannette Sonystyle

  • Rated 3 out of 5 stars

    Good reciever but beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good reciever but I wanted it for 4K. It only has 1 hdcp compliant hdmi port. That is an issue if you plan on buying a 4K streamer, bluray player, etc.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Liked my old tuner better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tuner has a mind of its own. It switches off Sony speakers and goes to TV speakers intermittently whenever it feels like it .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good mid level receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mid level receiver; great bass; easy setup. Disappointed that it doesn't support multi room at the price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jay3, Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review with us. «Jerome

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy setup and great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old 5.1 system to 7.1 system with this sony receiver. It was so difficult to set up the old receiver but this one is so easy to setup!! All setup can be done on TV screen and auto calibration is very accurate. The sound quality is also great with movies with 7.1 sound from both my PC and blu-ray player. It's good that it supports HDCP 2.2 for future 4k contents.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tono777, That's the kind of experience that we wanted to hear. It's really good to know that you are having a good time with the AV Receiver. Thank you for posting your review and for choosing Sony! - Jerome Sonystyle

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Need more instructions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to buy a new receiver after our Onkyo gave up the ghost. Went into a Best Buy store blind and compared the Onkyo, Sony and Pioneer receivers. After talking to the salesperson and figuring out what we needed for all of the gadgets we had, we settled on the Sony. Got it out last night to hook up and it took over an hour to figure out just how to get video out. The instructions in the box are of no help at all and all of the different options on TV make trial and error a never ending process. So we finally got picture and sound last night and started on AirPlay. We finally gave up and decided to research online and give it a try later. Too many inputs and outputs for a small instruction guide. For the price, more customer support should be available. But I will have to say the sound from the receiver is awesome. We got it hooked up to our surround sound and watched a baseball game and it felt like we were right on the field. My kids are ready to get the Wii hooked back up and for movie night. Hopefully we'll get the DVD player and Wii figured out before the weekend. All in all it was a great purchase and such a difference compared to our older model. Pleased...once we get everything set up.

    I would recommend this to a friend