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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 245 reviews

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93%
would recommend
to a friend

Customers are saying

Customers commend the 7.2-Ch. Network-Ready 4K Ultra HD A/V Home Theater Receiver's exceptional sound quality and ease of use, frequently praising its Bluetooth connectivity and powerful performance. Many appreciate the receiver's 4K capabilities and the range of features it offers. However, some users found the included instruction booklet inadequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-245 of 245 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great amplifier for home theater.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony amp is providing excellent surround sound in our great room.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 1 out of 5 stars

    Not a great sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one in my home (first was bad) and this one worked great for SIX months and is now dead. It will not send picture to T.V. But it still sounds great. I love Sony but their quality is starting to slide. I want all of the hdmi slots that only this one has. Why is this the only one with all these great hdmi slots???? Hope they can correct this problem or I will be some other brand lover.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyLover,
      Please send us more details about your concern at [email protected] so that we can assist you further. Thanks. >Joffrey sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average quality, expected more from Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality but blue tooth only worked for about a month. Difficulty setting radio stations, other receivers were much easier to set up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked as Described

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one real flaw but super annoying, the wireless/bluetooth app works fine with an Android phone but is terrible with an iPhone; pairing issue, connectivity issue.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Receiver with poor video processor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I possess many Sony products and added this receiver to a new home theater system. It was easy to hook up all of the speakers and components. The set up process was very simple and the menus were very easy to follow. However, the video processor in this receiver failed to produce a quality HD picture for gaming and sport programming. I exchanged this product for another brand.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello th4411! Thank you for sharing your feedback with us, it is unfortunate that the unit had to be returned for not meeting your expectations.~Jeannette