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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 416 reviews

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93%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent sound quality and ease of use of the 7.2-Ch. Network-Ready 4K Ultra HD and 3D Pass-Through A/V Home Theater Receiver. Many appreciate the Bluetooth connectivity and the receiver's powerful performance, along with its straightforward setup process. Positive feedback also highlights the receiver's features and its value for the price. A few users mentioned challenges with the Zone 2 functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 416 reviews
  • Cons mentioned:
    Zone 2

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I expected it to. A little hard to switch to zone 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product if someone needs a 4K receiver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony sounds great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony delivers a very nice A/V Receiver for a moderate price.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Very good receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but tricky set up. Nice power and the price was good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy too use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was easy to setup . Strong and good quality sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an open box and works great with my 4k player!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Performs exactly as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with new tv. Works as advertised. Very easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Lots of cool features and will last for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat it for the price it works perfectly fine .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I use it everyday and I couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    2 channel receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but a little difficult on two zone set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound; they 3d pass-through and the 4-K support

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good unit. Easy to use and app feature

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for the price. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice easy to hook up nice sound nice size great love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All inclusive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and is user friendly. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Another great receiver from Sony...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony HDMI receiver that supports multiple zones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HDMI issues!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDMI issues!!! Don't bother contacting Sony , they won't get back to you. Loved the features and would've kept it if it wasn't for the constant hdmi problems. The unit switches you out from one input to the other as it seems to not want to stay on the source you're using. For example, it kept kicking me back to my Dish source even though I was on my Xbox. Did it so often that I had to return the unit. Not sure what's more disappointing, the unit not properly working or Sony ignoring my call. Was going to give them another shot hoping my next unit wouldn't have that problem but before I went to exchange I saw another review with same HDMI issues. Going for Denon. Lots of HDMI inputs and hopefully I don't have the same problems.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Louie, We are sorry for what happen here and we feel your disappointments and frustrations. Please contact us at [email protected] and include all information such as model/serial no, address and phone number so that we can assist you. Please also include your reference number if you have one. Thank you. ~Ralph sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver with 7.2 channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver works great and was very easy to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    All ok but there are better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver but s little low on power easy set up

    I would recommend this to a friend