Customer Ratings & Reviews

Hello Robert,

Thank you for choosing Sony!

We couldn’t be happier to hear that your K75XR50 TV is delivering the exceptional picture quality for sports that you were looking for. It’s wonderful that our team could guide you to the perfect choice for your viewing enjoyment.

Best regards,
-Fred

Hi ScottB,

Thanks for sharing! We're thrilled to hear that you're very happy with your new BRAVIA television. Your feedback is valuable and we're glad to hear you're enjoying a great viewing experience.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi 9AHS,

We're so glad to hear that your Sony BRAVIA 5 TV impresses with its vibrant color and improved sound clarity compared to your previous set. Thank you for the fantastic 5-star rating! Enjoying lifelike visuals and easier-to-hear audio are standout features, making this model a wonderful centerpiece for your entertainment space.

Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.

Thank you for the wonderful review, ColeG!

We are so happy to hear that you love your K75XR50 television and that you find it to be 100% worth the price. It's truly rewarding to know you're so thrilled with the picture and sound quality. We designed this TV to deliver a stunning and immersive viewing experience, and it's great to know we've succeeded.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi DougW,

Thank you for choosing Sony!

We're pleased to learn that you're enjoying your new K75XR50 tv! It's great to hear that you're happy with the excellent image quality, and that you found the setup and app interface easy to use. Thank you for the positive review!

Best regards,
-Fred

Hi ScottU,

Thanks for sharing your feedback on the BRAVIA 5! We're thrilled to hear you're enjoying the great picture and sound it delivers.

Creating a relaxing, theater-like experience at home is exactly what we had in mind for the BRAVIA 5, so it's wonderful to know it's letting you enjoy the experience!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi ScottA,

That's fantastic to hear! We're absolutely thrilled you're enjoying your new Sony BRAVIA 5 TV and are impressed with both the picture and sound quality. The BRAVIA 5 series is designed to deliver an incredible viewing experience, featuring our advanced XR Processor for intelligent picture enhancement and Acoustic Multi-Audio to ensure sound perfectly matches the on-screen action. We're confident it'll make every movie night, sports event, and gaming session feel truly immersive.

Thanks so much for choosing Sony. Have a great day!
DiegoV

Hello FrederickI,

Thank you for your fantastic review of the Bravia 5! We're absolutely delighted to hear you're loving the outstanding picture and how wonderful it looks in your living room.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi rszp!
Thanks for the feedback. We are so glad you enjoyed the quality of the K-75XR50, but we're really sorry to hear you had to return it because of the stand.

We really appreciate you letting us know, it helps us a ton when we design future models.

If you ever look for a new TV in the future, we would love to have you back as a customer!

We appreciate you giving Sony a chance with this product.
Warm regards,
Estefany

Hi ThriftyBates,

We apologize for the experience you had with the sound and software of your BRAVIA 5.

To fix the "loud mumbling" sound, please use the Voice Zoom 3 feature in the Sound Settings to boost dialogue clarity. For faster app access, use the Google Assistant voice command or move the YouTube TV app to the front of the app list.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for the review, AdrienneI!

We are so pleased to hear that your experience from the store shelf to your living room was perfect! It is wonderful to know that the information, scheduling, and setup all met your expectations for your new BRAVIA 5. We strive to make the process as seamless as possible so you can get straight to enjoying that stunning 75-inch display!

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Thank you for the fantastic review, Kingsmen!

We’re so glad to hear you’re enjoying the voice control features on your K-75XR50! It’s great to know that the interface feels as intuitive and easy to use as your phone. Making our TVs smart and accessible is a top priority, and we're thrilled it's hitting the mark for you.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi AbhirTech,

We are thrilled to hear you are loving your new 75" BRAVIA 5 Mini LED 4K TV and appreciate your many years of loyalty! It’s great that you've already found the perfect custom settings to make the picture more lifelike for you.

Thanks for choosing Sony. Best regards,
Eliab

Thank you for sharing your candid review, BobK!

We are absolutely thrilled to hear that you consider the K-75XR50 a Great TV and that the Mini-LED technology has made such a positive impression, especially coming from a former Samsung owner! We agree that our Mini-LED display, powered by the Cognitive Processor XR™, provides truly exceptional contrast and brightness.

We appreciate your honest feedback regarding the integrated speakers. We work hard to focus on delivering market-leading picture quality, but we understand the importance of audio. Your input is valuable and helps us balance our engineering priorities moving forward. For the best cinematic experience, we certainly recommend pairing the TV with one of our premium Sony soundbars, which are designed to integrate seamlessly (like the HT-A9 or HT-A7000).

Thank you again for choosing Sony to elevate your home entertainment!

Best regards, Gus, Sony Social Media Team

Hello JoanneW,

Thank you for choosing Sony!

We are honored to learn that the BestBuy employee delivered knowledgeable and attentive assistance. It is gratifying to know they dedicated the time required to help you select the K75XR50 TV that best aligns with your requirements. We sincerely appreciate you sharing your positive experience.

Best regards,
-Fred

Hi YvonneV,

We are thrilled that you’re enjoying the quality of your new BRAVIA 5! By using our XR Processor and Mini LED technology, we designed this TV to deliver the incredible brightness and contrast you are experiencing. It is wonderful to know that you are happy with your purchase.

Thanks for choosing Sony.

Best regards,
Eliab

Hi RotemO,

We are pleased to hear you are enjoying the clear picture quality of your new BRAVIA 5. Regarding the audio, we recommend performing the "Acoustic Auto Calibration" found in the Sound settings, which uses the remote’s microphone to tune the speakers to your room's specific layout. Additionally, you can try enabling "Voice Zoom" to enhance dialogue clarity or adjusting the "Sound Mode" to Cinema or Standard to better suit your content.

Thanks for choosing Sony.

Best regards,
Eliab

Hello JenniferG,

Thank you for choosing Sony!

We couldn't be happier to hear that you absolutely love your K75XR50 TV and had such a positive experience with the Best Buy team. It's rewarding to know that our sales team’s support made a difference in your purchase. Thank you for sharing your kind words!

Best regards,
-Fred

Hi AprilT,

Thank you for your wonderful review! We're truly heartened to learn that you love your new Sony - BRAVIA 5 television and that your experience with Best Buy and their Geek Squad team was so positive.

We're proud to be a brand you can always rely on, and we’re glad to know that the BRAVIA 5 is living up to our commitment to quality and reliability.

Thank you for choosing Sony!

Best regards,
Dominick