Customer Ratings & Reviews

Hi Gamer123,

Thank you for sharing your feedback on the BRAVIA 7. While we are glad to hear you are enjoying the picture quality for most inputs, we would like to provide some clarity regarding the antenna and sync concerns you mentioned.

Regarding the pixelation on certain antenna channels, this is often related to the source signal rather than the television itself. Many stations still broadcast in 720p or 1080p; when this lower-resolution signal is displayed on a high-definition 4K screen, a drop in perceived quality can occur. Additionally, over-the-air signals are susceptible to environmental interference. If the signal strength is inconsistent, pixelation is likely to happen. We recommend placing your antenna closer to a window or exploring an outdoor antenna option to improve signal stability.

For the audio delay with your DVD player, we recommend performing a power reset on both the TV and the player. Unplug both devices from the power outlet for approximately two minutes before reconnecting them. This refreshes the handshake between the units and commonly resolves synchronization issues.

If you require further assistance, please contact our technical support team through the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

Thank you for considering Sony!

Best regards,
Dominick

Hi user479663,

We’re thrilled to hear that you love your BRAVIA 7 and appreciate the recommendation! It’s great to know the Mini LED experience is hitting the mark for you.

Thanks for choosing Sony.

Best regards,

Eliab

Hi IrinaM,

We are pleased to learn that you have chosen the BRAVIA 7 for your home. We understand that setting up new apps like Max and connecting legacy hardware like a DVD player can sometimes be a bit technical, and we want to ensure you get the most out of your display's capabilities.

For personalized assistance in getting your streaming services and external devices synced perfectly, please reach out to our dedicated technical support team at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv. They are ready to help you streamline your setup so you can get back to enjoying your favorite content.

Thank you for choosing Sony.

Regards,
Dominick

Hi DarleneR!
Thanks so much for taking the time to leave a review.
It is fantastic to know that you’re having such a great experience with your new K-75XR70 TV.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi JonB, Amazing! We're glad you like the ease of use, great picture quality, and newest features of your BRAVIA 7. Thanks for choosing Sony! -Sam

Hi JamesK, Thank you for the wonderful review! We're really delighted you're happy and satisfied with the superb picture and you are enjoying everything about this TV. Your satisfaction means a lot to us. Thanks for commending Sony! -Jess

Awesome, EduardoF! Thank you for sharing such an excellent experience so far on using your new BRAVIA 7. We are thrilled to hear that you are satisfied with your purchase and you like the features and overall performance of the TV. You can connect an optional Camera and Microphone Unit (CMU-BC1) (sold separately) to this BRAVIA 7 to enable video conferencing and other camera sensing functions. BRAVIA CAM recognizes where you are in the room and how far you are from the TV, then adjusts sound and picture settings so they're just right. You can also enjoy an array of fun new TV experiences with BRAVIA CAM, including gesture controls, video chat, and many more. For more details, refer to this link.

https://www.sony.com/electronics/support/articles/00269378

Thank you so much for offering a fantastic rating on the product!
-Jess