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Customer Ratings & Reviews

$2,498.00

Customer reviews

Rating 4.7 out of 5 stars with 413 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 413 reviews
  • Rated 5 out of 5 stars

    Beautiful Image Display, easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, images are sharp and bright. Set up was super easy using my smartphone to log in on our subscriptions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JazminR,

      Thank you for sharing your feedback on the K75XR70. It's excellent to hear that you found the price appealing and the image quality sharp and bright. We're overjoyed that the setup process with your smartphone was straightforward and seamless for logging into your subscriptions. Your insights are appreciated and valuable to us. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Clear and Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    85 inch TV is like being there in person, clear color, picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaG,

      That's incredible to hear! We are absolutely thrilled you're having such an immersive experience with your BRAVIA 7. That's exactly the kind of breathtaking realism we strive for with the BRAVIA 7. The combination of its expansive 85-inch screen and our advanced Mini LED with XR Backlight Master Drive technology means you're getting incredibly precise contrast and brilliant colors that make every scene feel truly present

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is just right and looks great like the picture on it everything is pretty easy to operate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamH,

      That's fantastic! It brings us great joy to hear that you are so pleased with the Sony BRAVIA 7.

      It's wonderful to know that the TV perfectly checks all the boxes for you and provides such a beautiful viewing experience. Our focus on picture quality and intuitive operation is designed to make your entertainment simple and superb.

      Thanks for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Big screen TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome has a great picture and the quality of it is unbelievable if anyone is wanting a new tv for there house they could not go wrong with this tv it is just like having a meanie theater in your home best purchase I have made in years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the 5-star and review, AnthonyH. Choosing this TV will definitely be worth it! We're so glad that you are enjoying the amazing picture quality and great performance of this great Mini LED TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you so much for purchasing our 75" BRAVIA 7 and for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony TV with Marantz audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture, no problems to set it up, the only problem is my audio system Marantz sometimes won't turn on/off by HDMI cable and there is no sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TaronB, Thank you for your feedback on the BRAVIA 7! We're thrilled to hear that you are enjoying the picture quality and found the setup process smooth. We apologize for the inconvenience you're experiencing with the audio system connection via the HDMI cable. To help resolve the HDMI-CEC issues with your Marantz audio system, we recommend the following troubleshooting steps on this link: https://www.sony.com/electronics/support/articles/00173195

      For further assistance, please contact our support team directly through this link: https://us.esupport.sony.com/support/s/service?language=en_US.

      Hope this helps and thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV great customer service. I knew buying a Sony TV was going to be a life-changing experience as it has.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertS,

      We are excited to hear that your experience with the BRAVIA 7 has been so impactful! It is wonderful to know that both the TV and our customer support exceeded your expectations and provided such a positive change to your home viewing.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony is the superior brand for TV entertainment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is immaculate and the service that Best Buy provided is exceptional. This is legitimately the best TV I have ever owned. Picture was set just right. I didn’t have to adjust a thing. The sound literally blew me away.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James, Thanks for sharing your amazing experience so far with your 75" BRAVIA 7 LED 4K TV. You definitely made the right choice! We're extremely pleased to hear that you are enjoying the outstanding 4K HDR picture and sound quality this TV delivers. We agree that this TV is great for watching your favorite movies. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, purchased this sony after having to return a tcl brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anna,

      We are ecstatic to learn that your switch to the BRAVIA 7 has been such a positive experience! Making the move to Sony means stepping into a world of superior processing and color accuracy, and we are thrilled that you’ve found the quality difference you were looking for. It is wonderful to know that our display technology has earned a permanent spot in your home.

      Thank you for trusting Sony to deliver the premium experience you deserve.

      Regards,
      Dominick Sony_US

  • Rated 1 out of 5 stars

    Great Picture when working. It froze up a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony Bravia 7 75 inch TV because I love watching sports on my TV abd my 65 inch Samsung was 10 years old. I thought the OLED’s might be too dark to fully get the greatest image and in the store the Sony Bravia seven mini LEDs looked super bright and good enough for what I needed it for and the OLED’S were also just more expensive and tinted darker When I got the Sony Bravia home, I had problems with it almost immediately First of all, I had trouble keeping the TV connected to the Internet . So I updated all the software and then my screen started freezing while I was watching a TV show.. The screen would freeze, but I could still change the channel and the sound in the background. But the screen was frozen. When the screen was frozen, I couldn’t even use the remote to turn the TV off or change a channel.. I was forced to unplugged the entire TV just to get the screen unfrozen and to work again. I was then told by the people at Best Buy to reboot my TV so I rebooted the TV, but the TV continued to freeze up. It also continued to disconnect from the Internet on its own, and I couldn’t get any signal on my TV for my streaming even though the TVs in my other rooms and Computers were all working perfectly and not disconnecting from the WIFI. For the money I paid for this TV, It shouldn’t be constantly freezing up, and it shouldn’t be disconnecting from the Internet and giving me so many problems so I decided to return it. When I returned the television, the salesman at Best Buy said oh yeah the Sony has a problem with freezing up sometimes, and they’ve had problems freezing up when you attach a sound bar. I told him that I hadn’t put a sound bar on the television and they said oh well they just freeze up a lot. It’s an issue I will say that when the TV was playing properly, the picture was absolutely beautiful and I loved it. It was very bright & exactly what I wanted, and it was crystal clear and if I didn’t have any of the issues with it, freezing up or connecting with the Internet, I would’ve been very happy with the quality of the picture and the sound. But in the end, I felt like I might’ve gotten a lemon because all of the other reviews were so good, and a few of the very few bad Reviews had some of the same exact problems that I had. So maybe I was just unlucky I decided to return the TV and instead I bought the LG C3 OLED that was on sale and I’m hoping that the picture won’t be too dark for the way that I like TV, but I’m gonna give that one to try. I gave the TV two stars strictly because of the great Picture Quality.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannyB,

      Thank you for reaching out to us with your concern. While we're glad that you like the amazing picture, we are sorry to learn that you are experiencing issues such as running into network issues and random freezing or lagging on your TV right after being set up in your home. This is usually not the case with our premium TVs. Your feedback is extremely important to us and is very much appreciated.

      It is regrettable that the unit needed to be returned. Many issues can often be resolved without requiring repairs, and we would have been glad to guide you through some troubleshooting steps and provide assistance with our product. Additionally, your TV comes with a 1-year warranty from the date of purchase.

      We hope you will consider Sony again in a future purchase and give us another chance at bringing the theater experience to your home. Thank you for the feedback.

      Sincerely,
      Jess Sony_US

  • Rated 4 out of 5 stars

    Wish the four was a five

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it’s right, it’s fantastic! Required too much tweaking to get the picture right and it has a weird tendency to develop a little bit of a green hue; some blues become aqua. Trying to decide whether to live with it or send it back. For the money, I would expect a five star performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EchoEcho,

      Thank you for your review of the K75XR70 (BRAVIA 7). We appreciate your feedback and are sorry to hear about the issues you are experiencing with the picture quality and the green hue.

      To address the green hue and color accuracy issues, you might want to try the following steps:
      1. Picture Settings Adjustment: Ensure that the picture settings are optimized. You can try adjusting the color settings, including the hue and saturation, to see if it improves the picture quality.
      2. Software Update: Check if there is a software update available for your TV. Sometimes, updates can fix bugs and improve performance.
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-75xr70/downloads
      3. Factory Reset: If the problem persists, consider performing a factory reset to restore the TV to its default settings. This can sometimes resolve unexpected issues.
      https://www.sony.com/electronics/support/articles/00159487

      I hope this helpls. If there's anything we can do to assist you or if you need information about our product, please don't hesitate to reach out. We are always here to help! You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      Username:
      Model Number:
      Issue/Concern:
      Telephone Number:

      Thank you for your purchase, and for choosing Sony.

      Best regards,

      Romeo Sony_US

  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV will make you a Sony fan. Best TV for the money. Bright and beautiful colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price and quality for a 4k

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the 65 inch. Best picture quality for a 4k tv. Competes with the bravía 9 especially at its price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xboxtv,
      Thank you for your feedback! We’re thrilled to hear that you appreciate the picture quality of our 65-inch models, particularly the K75XR70. It's always our goal to provide exceptional performance and value.
      Our K75XR70 is designed to bring the cinema experience into your home with superior picture quality and immersive sound.

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Bravia 7 QLED with the added benefit of having Google TV built in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, LarryJ!

      We are glad to hear you are enjoying your BRAVIA 7! It is great to know that you are finding the combination of our Mini LED picture quality and the convenience of Google TV to be a winning match. Having all your favorite streaming apps and voice control built right in really does make for a seamless experience.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Above and beyond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you when you want a tv with excellent quality there’s no other as Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv with great features. Picture quality is amazing. Great that it runs on Google vs some 3rd party or private operating system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi saint300, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    TV stand bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and picture great sound with my sound bar and sub woofer very Happy with what I bought

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesM, we are delighted to hear that you are enjoying your Sony K75XR70! The exceptional color and picture quality, coupled with the great sound experience from your sound bar and subwoofer, are designed to provide the ultimate viewing and listening experience. Thank you for sharing your satisfaction. Enjoy your entertainment and thank you for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv fits great in our family room! Great picture and great sound! It has lots of room for our apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamG,

      Thank you for the awesome feedback! We're so happy to hear that the X90L TV looks and sounds great in your family room. It's wonderful to know you're enjoying the space for all your favorite apps too; that sounds like the perfect setup!

      Thanks for choosing Sony.

      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Well Worth The Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, great sound, easy to use. Picture in bright rooms is easy to see, which is the main reason we purchased the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenW, Fantastic! We're delighted to hear you like the great picture, sound, ease of use, and exceptional brightness level of your new BRAVIA 7. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the picture on this TV. So clear and crisp. Fits perfectly in our living room space.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulaO,

      Thanks for the kind words! We're thrilled to hear you're enjoying the picture quality of the Bravia 7 TV. It's great to know it's making your movie time feel that immersive with its clear and crisp image. Thanks for choosing Sony! -Aldair Sony_US

  • Rated 5 out of 5 stars

    75" Sony BRAVIA - Great purchase!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned out to be a great purchase. Clarity and sound are great and easy to use adjust both.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KimberlyH,

      Thank you so much for your feedback on the K85XR70! We're thrilled to hear that it has been a great purchase for you. It's wonderful that you're enjoying the clarity and sound quality, and that you find it easy to adjust. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US