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Customer reviews

Rating 4.8 out of 5 stars with 444 reviews

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  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 444 reviews
  • Rated 5 out of 5 stars

    Sony 75 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Color is amazing! Totally enjoying are new Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SONJAJ,

      That's fantastic to hear! We are so glad that you're loving your new BRAVIA 7 TV and that you find the color to be amazing. We appreciate you taking the time to share your positive experience with us.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV has a good picture and is easy to browse. I like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, You made the right choice with the Sony BRAVIA 7! We're thrilled that you like the outstanding sound and picture quality of the TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome. It works great. The sound and picture quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamalA,

      We're thrilled to hear you're loving your new BRAVIA 7 TV! We've worked hard to deliver exceptional picture and sound quality, and it's fantastic to know that you're having a great experience. We appreciate you taking the time to share your positive feedback.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    No Regrets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size tv for us. The picture quality is outstanding. Also, the techs did a great job with the setup that I could not have done myself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, John! Perfect! We're delighted that you are enjoying the outstanding picture quality of the TV. It's also great to know that you were assisted professionally. Thank you for sharing such an excellent shopping experience and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony K75XR70 4K MINI-LED GOOGLE TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and easy to use. Extremely happy with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Hisense google TV that repeatedly dropped to the home screen while streaming or playing Xbox/Switch/PS. The picture quality is much better as this has a dedicated graphics processor. I have had it drop to the home screen once, but it may have been due to an accidental button press on the remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thomas, Thank you for sharing your experience with the Sony BRAVIA 7! It's great to hear that you are enjoying the improved picture quality of your new TV. The issue of the TV dropping to the home screen could be due to an accidental button press on the remote. If the problem persists, you might want to check if there are any firmware updates available for your TV, as these updates can sometimes resolve these issues. If you continue to experience issues, we suggest contacting Sony support for further assistance. Email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Hope this helps and thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Big screen TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome has a great picture and the quality of it is unbelievable if anyone is wanting a new tv for there house they could not go wrong with this tv it is just like having a meanie theater in your home best purchase I have made in years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the 5-star and review, AnthonyH. Choosing this TV will definitely be worth it! We're so glad that you are enjoying the amazing picture quality and great performance of this great Mini LED TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you so much for purchasing our 75" BRAVIA 7 and for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Picture quality is superior. Only negative thing i have to say is that it does not support the spectrum tv app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeeC,
      Thank you so much for taking the time to share your thoughts on your Sony K75XR70 television. We are very glad to hear that you are experiencing superior picture quality with your new TV!
      It is most rewarding to hear that you love your new TV. We appreciate you highlighting this.
      Regarding your feedback about the Spectrum TV app, we understand your desire for broader app compatibility. We feel privileged to know you've chosen Sony for your viewing needs and we continuously work with content providers to explore opportunities for expanding app availability on our devices.

      Thanks for choosing Sony and we hope you continue to enjoy the exceptional picture quality of your Sony K75XR70!
      Best regards,
      Stephanie Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, performance and style. No complaints with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David,

      Thanks for the 5-star review! We're so glad to hear that you have no complaints with the purchase of your K75XR70 and are happy with its picture, performance, and style. The stunning picture quality is a direct result of its Mini LED display with XR Backlight Master Drive, which precisely controls thousands of tiny LEDs to create incredible contrast and dazzling highlights, making every image look vibrant and true-to-life.

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Sony is the superior brand for TV entertainment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is immaculate and the service that Best Buy provided is exceptional. This is legitimately the best TV I have ever owned. Picture was set just right. I didn’t have to adjust a thing. The sound literally blew me away.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James, Thanks for sharing your amazing experience so far with your 75" BRAVIA 7 LED 4K TV. You definitely made the right choice! We're extremely pleased to hear that you are enjoying the outstanding 4K HDR picture and sound quality this TV delivers. We agree that this TV is great for watching your favorite movies. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Private cinema

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture clarity and for the price are in my estimation unbeatable. Was originally looking at a Samsung, but with the mounting structure this made more sense.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkS, Thank you for your wonderful review! We're thrilled to hear that you find the picture clarity of the BRAVIA 7 unbeatable, especially at its price point. We appreciate that our mounting structure also met your needs better compared to other brands. Thanks for choosing Sony! -Sam Sony_US

  • Rated 1 out of 5 stars

    Great Picture when working. It froze up a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony Bravia 7 75 inch TV because I love watching sports on my TV abd my 65 inch Samsung was 10 years old. I thought the OLED’s might be too dark to fully get the greatest image and in the store the Sony Bravia seven mini LEDs looked super bright and good enough for what I needed it for and the OLED’S were also just more expensive and tinted darker When I got the Sony Bravia home, I had problems with it almost immediately First of all, I had trouble keeping the TV connected to the Internet . So I updated all the software and then my screen started freezing while I was watching a TV show.. The screen would freeze, but I could still change the channel and the sound in the background. But the screen was frozen. When the screen was frozen, I couldn’t even use the remote to turn the TV off or change a channel.. I was forced to unplugged the entire TV just to get the screen unfrozen and to work again. I was then told by the people at Best Buy to reboot my TV so I rebooted the TV, but the TV continued to freeze up. It also continued to disconnect from the Internet on its own, and I couldn’t get any signal on my TV for my streaming even though the TVs in my other rooms and Computers were all working perfectly and not disconnecting from the WIFI. For the money I paid for this TV, It shouldn’t be constantly freezing up, and it shouldn’t be disconnecting from the Internet and giving me so many problems so I decided to return it. When I returned the television, the salesman at Best Buy said oh yeah the Sony has a problem with freezing up sometimes, and they’ve had problems freezing up when you attach a sound bar. I told him that I hadn’t put a sound bar on the television and they said oh well they just freeze up a lot. It’s an issue I will say that when the TV was playing properly, the picture was absolutely beautiful and I loved it. It was very bright & exactly what I wanted, and it was crystal clear and if I didn’t have any of the issues with it, freezing up or connecting with the Internet, I would’ve been very happy with the quality of the picture and the sound. But in the end, I felt like I might’ve gotten a lemon because all of the other reviews were so good, and a few of the very few bad Reviews had some of the same exact problems that I had. So maybe I was just unlucky I decided to return the TV and instead I bought the LG C3 OLED that was on sale and I’m hoping that the picture won’t be too dark for the way that I like TV, but I’m gonna give that one to try. I gave the TV two stars strictly because of the great Picture Quality.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannyB,

      Thank you for reaching out to us with your concern. While we're glad that you like the amazing picture, we are sorry to learn that you are experiencing issues such as running into network issues and random freezing or lagging on your TV right after being set up in your home. This is usually not the case with our premium TVs. Your feedback is extremely important to us and is very much appreciated.

      It is regrettable that the unit needed to be returned. Many issues can often be resolved without requiring repairs, and we would have been glad to guide you through some troubleshooting steps and provide assistance with our product. Additionally, your TV comes with a 1-year warranty from the date of purchase.

      We hope you will consider Sony again in a future purchase and give us another chance at bringing the theater experience to your home. Thank you for the feedback.

      Sincerely,
      Jess Sony_US

  • Rated 5 out of 5 stars

    Beautiful picture and good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply a beautiful picture and interface. Sony makes a great TV for the sale price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your wonderful feedback, JamesS!

      We're thrilled to hear that you're enjoying the beautiful picture and user-friendly interface of the Sony K75XR70. This model is designed to deliver a stunning 4K HDR experience with the advanced features that Sony is known for, enhancing your viewing with lifelike colors and clarity.

      With its sleek design and powerful performance, the K75XR70 truly embodies the quality and value that Sony aims to offer. We appreciate your acknowledgment of the great price point as well!

      If you have any further questions or need assistance with your TV, feel free to reach out!
      Thanks again for choosing Sony.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Real image

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feeling ever with the picture and the sound the programming that is already installed it was surprisingly good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CharlesZ,

      Thank you for choosing Sony!

      We feel honored to know that you have the best feeling with the picture and sound quality of the K75XR70 TV. The programming that comes already installed on the TV is designed to enhance your viewing experience right out of the box, ensuring you get the most out of your Sony BRAVIA TV. It’s great to know that our product has made a positive difference for you!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony TV with Marantz audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture, no problems to set it up, the only problem is my audio system Marantz sometimes won't turn on/off by HDMI cable and there is no sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TaronB, Thank you for your feedback on the BRAVIA 7! We're thrilled to hear that you are enjoying the picture quality and found the setup process smooth. We apologize for the inconvenience you're experiencing with the audio system connection via the HDMI cable. To help resolve the HDMI-CEC issues with your Marantz audio system, we recommend the following troubleshooting steps on this link: https://www.sony.com/electronics/support/articles/00173195

      For further assistance, please contact our support team directly through this link: https://us.esupport.sony.com/support/s/service?language=en_US.

      Hope this helps and thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Beautiful Image Display, easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, images are sharp and bright. Set up was super easy using my smartphone to log in on our subscriptions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JazminR,

      Thank you for sharing your feedback on the K75XR70. It's excellent to hear that you found the price appealing and the image quality sharp and bright. We're overjoyed that the setup process with your smartphone was straightforward and seamless for logging into your subscriptions. Your insights are appreciated and valuable to us. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Wish the four was a five

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it’s right, it’s fantastic! Required too much tweaking to get the picture right and it has a weird tendency to develop a little bit of a green hue; some blues become aqua. Trying to decide whether to live with it or send it back. For the money, I would expect a five star performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EchoEcho,

      Thank you for your review of the K75XR70 (BRAVIA 7). We appreciate your feedback and are sorry to hear about the issues you are experiencing with the picture quality and the green hue.

      To address the green hue and color accuracy issues, you might want to try the following steps:
      1. Picture Settings Adjustment: Ensure that the picture settings are optimized. You can try adjusting the color settings, including the hue and saturation, to see if it improves the picture quality.
      2. Software Update: Check if there is a software update available for your TV. Sometimes, updates can fix bugs and improve performance.
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-75xr70/downloads
      3. Factory Reset: If the problem persists, consider performing a factory reset to restore the TV to its default settings. This can sometimes resolve unexpected issues.
      https://www.sony.com/electronics/support/articles/00159487

      I hope this helpls. If there's anything we can do to assist you or if you need information about our product, please don't hesitate to reach out. We are always here to help! You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      Username:
      Model Number:
      Issue/Concern:
      Telephone Number:

      Thank you for your purchase, and for choosing Sony.

      Best regards,

      Romeo Sony_US

  • Rated 4 out of 5 stars

    Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television works great, the casting volume features are inconvenient. Automatically goes to max volume. Happy with the quality though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsraelP,
      We are thrilled to hear your BRAVIA 7 TV is working great and that you’re happy with its quality!

      Thanks for letting us know about the casting volume issue, it sounds pretty inconvenient when the sound jumps to maximum.
      To get assistance with that, our support team is here to help you out. Just reach out at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv and we’ll do our best to make things smoother for you!

      Thanks for choosing Sony and for letting us know about this issue.
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Excellent TV, great black levels

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. I came from an OLED, but bought this for a bright room and needed a mini-LED. I was pleasantly surprised with the black levels and contrast. It's a great TV and I would recommend this to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reviewer, That's great! We're really delighted to hear you love everything about your Sony BRAVIA 7 and you are having an enjoyable watching experience with this great Mini LED TV. Glad to know your investment is worth it and you like the stunning 4K HDR picture. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Fantastic picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv with great features. Picture quality is amazing. Great that it runs on Google vs some 3rd party or private operating system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi saint300, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US