Customer Ratings & Reviews

Hi mike, We're sorry to hear about the issue you're experiencing with your Sony BRAVIA 7. This is definitely not the experience we want you to have. To resolve this issue, please try to follow the troubleshooting steps on this link: https://www.sony.com/electronics/support/articles/00153674

If these steps do not resolve the issue, it might be best to contact Sony support for further assistance. They can provide more specific troubleshooting steps or determine if the TV needs to be repaired or replaced. You can reach out to them through this link: https://us.esupport.sony.com/support/s/service?language=en_US.


Or email us at [email protected] with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Sam

Hi Kevinindy,

Thank you for your 5-star review of the Sony - BRAVIA 7! It brings us great joy to hear you're pleased with the great picture and sound quality right out of the box, along with the wide range of picture options. It's wonderful to know your new BRAVIA 7 is delivering the experience you were looking for.

Thank you for choosing Sony!

Best regards,
Dominick

Hi ManuelG, awesome! We're extremely pleased to hear that you found your BRAVIA 7 to be an excellent product with an easy setup. Your recommendation means a lot to us. Enjoy your new BRAVIA 7, and thanks for choosing Sony! - Romeo

Hi RonnieG, Awesome! We're glad that you like the picture and sound quality. Thank you for choosing Sony. Erin

Amazing, LindaF! We're thrilled to hear that you love your BRAVIA 7 and you're satisfied with its amazing picture quality. Thank you so much for the 5-star review and for choosing Sony! - Romeo

Hi Roku, Thanks for the 5-star rating! We're glad you are happy with your TV. Enjoy and thanks for choosing Sony. -Craig

Hi TimH, it brings us great joy to hear the setup was easy and that you're enjoying the stunning picture quality with rich colors and high brightness of the Sony - 75" class BRAVIA 7! The two powerful side-mounted speakers reproduce clear sound from the screen creating a theater-like experience. Thank you for choosing Sony and enjoy your new TV! Regards, -Dominick

Hi Gatsbh,

Thank you for choosing and purchasing our Sony BRAVIA 7 Mini LED 4K Ultra HD Smart Google TV. Good to know you like the excellent picture quality of this TV. We value your input and appreciate the feedback regarding the sound quality. Sound quality depends on the signal and content. You can configure various settings related to the TV’s sound such as sound quality and sound mode. Select the appropriate sound setting for your Google TV which best suits you. The sound quality may improve if you change it in [Sound] under [Settings]. Press the quick settings button, and select [Settings] — [Display & Sound] — [Picture & Sound] — [Sound (***)], and adjust [Sound settings] or [Volume settings].

With Acoustic Multi-Audio™, sound positioning tweeters on the sides of the TV produce a wider, elevated soundstage, enabling audio to follow the action on screen. Thank you for choosing Sony! -Jess

Hi DanaS,

Great! We're glad that you like the picture quality and size of the TV. Thank you for choosing Sony!

-Ralph

Hi Reese, We're really delighted to hear you love everything about your Sony BRAVIA 7 and you are having an enjoyable watching experience with this great TV. We always strive to deliver the best picture and sound quality with our TVs. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess

Hi JesseK, We're glad that you are enjoying the TV features. Thank you for choosing Sony. Erin

Hi BrendaC, Great! We're glad that you are enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. -Carl

Hi LorilW, We're happy to hear that you love the picture and TV size. Thank you for choosing Sony. Erin

Hi JamesS, That's great! We're really delighted to hear you love everything about your Sony BRAVIA 7 and you are having an enjoyable watching experience with this amazing TV. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess

Hi Jeny, Your review made our day! We are thrilled to hear that you love everything about your new Sony BRAVIA 7 TV. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. We appreciate the recommendation. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess

Hi Dave, Thanks for the 5-star rating! We're glad you are happy with your newly installed TV. Enjoy and thanks for choosing Sony. -Craig

Hi JohnV, Thank you for your review of the Sony BRAVIA 7 TV! We appreciate your feedback and are glad to hear that you find the TV excellent when viewed straight on. We understand your concern about the viewing angle. To ensure optimal viewing experience, we highly suggest turning off all lighting sources as Sony TVs look the best in the darkest environment possible. Light from windows and lamps may cause glare on the TV screen. Using a brighter Picture Mode, like Vivid or Standard, will also help reduce reflection while watching TV or gaming. Hope this helps and thanks for choosing Sony! -Sam

Hi MichaelT,

Thank you for choosing Sony!

We're truly heartened to learn that your experience at BestBuy was so positive and that the K75XR70 TV is something you'd recommend to friends and family. Knowing our products have earned your trust means a lot to us.

Best regards,
-Fred

Hi Chris, Excellent choice! Your satisfaction with the stunning 4K HDR picture and overall performance of your TV are greatly appreciated. It sounds like we hit the mark with the BRAVIA 7 Mini LED. Thank you for offering a fantastic rating on the product! -Jess