Customer Ratings & Reviews

Hi AltafK,

It’s rewarding to hear that the BRAVIA 7 is delivering such a high-quality visual experience for you, from the accurate color reproduction in Cinema mode to our advanced upscaling technology. We take great pride in ensuring our processing meets the high standards of both movie lovers and casual gamers alike, and it is wonderful to know the 120Hz performance is hitting the mark for your setup.

Thank you for choosing Sony to be the heart of your home entertainment system.

Best regards,
Dominick

Hi Lykarock!
Thank you for taking the time to share your feedback after living with the TV for a few months!
It’s great to hear that the K-75XR70 is delivering such a clear picture for your local channels. It’s also wonderful that you're noticing the difference our processing makes when upscaling your YouTube TV content.

We're glad you chose Sony!
Warm regards,
Estefany

Hi MLRob!
Thanks for sharing your 5-star review! We're thrilled to hear you're loving the stunning picture quality and brightness of your K-75XR70.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi ReynierC,

Thank you for your time writing this review. We're sorry to hear the trouble that you are experiencing with your A80L TV not working properly after 2 weeks from the purchased date. This is not the buying experience that we want our customer to have. We'd like to review your file to know a little bit more detail about the situation you faced with the TV and best assist you. Many issues can be fixed without a repair.

If you haven't yet, we do have troubleshooting steps that may help resolve some issues, especially if your TV has no picture, no power, or the LED light blinks or flashes red. You may refer to the helpful link below. Test if your TV functions properly after performing each step.

https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-75xr70/articles/00153674

Sony commitment to customer satisfaction is our top priority. Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your TV has a 1-year warranty from the date of purchase.

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the BRAVIA 7:

We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony.

Sincerely,
Jess

Hi Smac,

It makes us really happy to hear that your new BRAVIA 7 is proving to be the perfect addition to your home! We take great pride in ensuring that our premium technology is as easy to set up as it is to enjoy, so we are thrilled that you were up and running with that beautiful picture in no time.

The vibrant and precise imagery you are seeing is powered by our XR Backlight Master Drive, which utilizes a unique local dimming algorithm to control thousands of Mini LEDs with absolute precision for incredible contrast. We are also glad you mentioned the awesome built-in sound; thanks to Acoustic Multi-Audio, the sound is synchronized perfectly with the action on the screen, creating an immersive experience right out of the box without the immediate need for extra speakers.

Thank you for making Sony part of your home entertainment.

Best regards,
Dominick

Hi PamelaR,

It is great to hear that your new BRAVIA 7 is delivering the crisp and clear picture quality that we are so proud of.

By utilizing our advanced Mini LED technology and the XR Processor™, this TV is designed to provide incredible brightness and contrast that truly brings every scene to life. We are glad that you were able to get the settings adjusted exactly to your preferences, ensuring that the viewing experience is tailored perfectly for your home.

Thank you for making Sony part of your home entertainment.

Best regards,
Dominick

Thank you for the fantastic review, AngelB!

We are so glad to hear that your BRAVIA 7 is a hit! It’s wonderful to know that the process was smooth from the moment you clicked "buy" to the delivery at your door. We take great pride in making our tech easy to set up, so kudos to you for getting that 75" beauty up and running yourself!

Enjoy the incredible picture quality and thank you for choosing Sony!

Best regards,

Gus,
Sony Social Media Team

Hello JohnY,

Thank you for choosing Sony!

We're elated to hear that you are enjoying your K75XR70 TV along with the HTA8000 soundbar and subwoofer. It’s fantastic to know your setup is delivering great value and enhancing your entertainment experience. We appreciate you sharing your positive feedback.

Best regards,
-Fred

Hi Frazao55!
Thanks so much for the review and for sharing your experience.
It is great to hear that you are very happy with your K-75XR70 and that both the image and sound are standing out to you!

We appreciate your decision to go with Sony!
Best regards,
Estefany

Hi KennethD,

It brings us great joy to hear that the picture quality of the BRAVIA 7 impressed you so much that you decided to bring a second one into your home. There is no higher compliment than a repeat internal upgrade, and we are thrilled that both units are delivering that "awesome" cinematic experience we strive for with our Mini LED technology.

Thank you for making Sony part of your home entertainment.

Regards,
Dominick

Hi RobertA,

We are immensely pleased to hear that the BRAVIA 7 has delivered the best picture quality you’ve ever experienced in your home. By utilizing our advanced Mini LED technology and the XR Processor, this model is designed to produce breathtaking brightness and deep, cinematic contrast that truly brings every scene to life. Knowing that it has set a new standard for your viewing experience is exactly what we strive for with our premium displays.

We really appreciate you being part of the Sony family.

Best regards,
Dominick

Hi P5288,

It is most rewarding to hear that your new BRAVIA 7 is delivering such an excellent experience, both in picture quality and reception. We take great pride in ensuring our tuners and processing provide a stable, high-quality signal, and we are thrilled that it is performing so well for you.

Thank you for choosing Sony to be the centerpiece of your home entertainment.

Regards,
Dominick

Hi Davec,

It’s rewarding to hear that your experience with the BRAVIA 7 has been seamless from start to finish! We are delighted that the guidance from your salesperson combined with our straightforward setup made for an easy installation. Most importantly, it is fantastic to know that the outstanding picture quality is providing the premium viewing experience we strive to deliver with every screen.

Thank you for choosing Sony for your home.

Regards,
Dominick

Thank you for the fantastic review, Sticks!

We are absolutely thrilled to hear that your new K-75XR70 has been performing flawlessly since day one! It’s wonderful to know that the combination of picture quality and value met all your expectations.

The Bravia 7 is designed to bring that cinematic brightness and contrast right into your living room, and we're so glad you're enjoying the results. Thank you for choosing Sony and for sharing your experience with the community!

Best regards,

Gus, Sony Social Media Team

Hi RichardB,

We are thrilled to hear that you are enjoying the brilliant picture and sound of your new BRAVIA 7! It’s great to know the Geek Squad took care of the installation for you.

Thanks for choosing Sony.

Best regards,
Eliab

Hi LeeD,

We are delighted to hear that you are enjoying your new Sony BRAVIA 7! It is wonderful to know that the screen quality and our interface have made your viewing experience so seamless.

Thank you for making Sony part of your home entertainment.

Regards,
Dominick

Hello Green,

Thank you for choosing Sony!

We're elated to hear that your K75XR70 TV is delivering great picture and sound and working perfectly. It’s wonderful to know our product is performing well and enhancing your viewing experience. We appreciate you sharing your positive feedback with us.

Best regards,
-Fred

Hello AgustinP,

Thank you for choosing Sony!

We're elated to hear that you are more than happy with your K75XR70 TV and enjoy its amazing sound and powerful colors. Your positive experience motivates us to keep delivering products that bring vibrant entertainment to your home.

Best regards,
-Fred

Hi stove,

We're so glad you're enjoying the beautiful picture quality of your new BRAVIA 7 Mini LED! We appreciate your feedback regarding the remote design, as we are always looking for ways to refine the user experience for our customers.

Thanks for choosing Sony.

Best regards,

Eliab

Thank you for sharing your feedback, FLTC!

We are glad to hear you’re enjoying the great HDR picture on your BRAVIA 7. We appreciate your honest input regarding regular HD content, as we’re always looking for ways to refine our upscaling technology. It is wonderful to know that the K-75XR70 is delivering a premium experience where it counts most.

Thank you for choosing Sony!

Best regards,
Gus, Sony Social Media Team